I got LASIK recently and did well with it. But there is simply no excuse for making patients wait…read more30-60 minutes to be seen by anyone. Period. And that is just the FIRST waiting room. Then there are at least 2 other places to wait for a total of an hour and a half usually. You need better scheduling so that people during a workday aren't forced to take off half a day.

Had Shingles. Saved my right eye…read more So there's that! Ha! Nice going "Colby!" He is a devilishly handsome doctor w/ a gentle bedside manner. His father (still alive) must be thankful.

Staff are generally very impersonal. One male technician who screens your eyes prior to doctor's…read morevisit is very rude! Dr. Ruederman is very unfriendly and just rushes everything and doesn't give you a chance to talk or ask questions!

Dr Barbaro is so helpful. I recently had my eye exam there and that was the most thorough eye exam…read moreI've ever had. I am glad that I saw an opthalmologist rather than an optometrist.

Gave me the wrong prescription. I ordered a better version and notified them in the new appointment…read morebecause they said my current glasses didn't need to be changed. The optometrist in response attempted to rescind the prescription for the test they had just given me. I still don't have the correct prescription. Also they ignored my concerns about my eyes so I guess I'll see a different optometrist anyway.

Waited 1 hr 20 minutes past my appointment time .... Terrible scheduling / dismal setting…read more Front desk could care less about wait time .....

I trust this place of business for my care and my families care …read more I go for ophthalmology retina specialist My sister would not be alive she had pulmonary embolism and DVT She goes to May doctors at the NW campus . I just went to an orthopaedics doctor and so far satisfied My daughter donated a kidney to a friend also The offices are small but comfortable . You may bring a support person with you. I go to the offices in Streaterville location at the main campus Some doctors have office locations at more than on place . If you have PPO it is fairly easy to get an office appointment

I would avoid the Dept. Of Ophthalmology at Northwestern University at all cost. I called the…read morescheduler for a pre-op appointment 6 times over more than 2 weeks with no response; the Ophthalmology Dept. 4 times who promised to have the scheduler call me, but again with no response; and the office of patient relations 2 times with no call back. I spent hours on my first appointment and now will start over with another provider. I've never felt so helpless and encountered such negligence. Don't fall into the same trap. I would give '0' rating if that was possible.

Horrible care. I feel as if my situation was made immeasurably worse from his care. There was…read moresomething I did not trust about the care I was receiving. I switched doctors and now after 2 other medical opinions; my suspicions were confirmed.

I did not have surgery with this MD but would recommend viewing his…read more"Meet the doctor" video on the Northwestern website. It explains a lot about cataract surgery he and other surgeons offer there.. I also am watching youtube videos on cataract surgery that teach you a lot of good information so you can make an excellent decision. It is worth your time to check people out before the surgery so you can have an excellent result.

I'm updating my review because these negative reviews are year's old and should be disregarded…read more I've gone to Dr. Palmer for almost 40 years (he was young when I started!), and he's given excellent care all of these years. I've had laser surgery on a hole in my retina and two cataract surgeries. Highly recommended!

My doc referred me to Dr. Palmer about an ongoing dry eye condition…read more The appointment started badly from the beginning. First, Dr. Palmer was running an hour behind on appointments, and the front desk didn't even have the courtesy to tell me when I checked in, only when I asked 45 minutes past my appointment time. Next I met with members of Dr. Palmer's staff. All of whom were very friendly and informative. They are the ones that get the 2 stars. They conveyed my situation to Dr. Palmer who told me it wasn't as bad as it could be (true but it still sucks when your eyes feel constantly irritated) and then offered to write me a prescription. Several other doctors had specifically advised against the drug because of side effects so I asked Dr. Palmer why he thought it was a good idea. His only response, I like it and think it works. This is how Dr. Palmer was with most of the questions I asked that were a little more specific. I know doctors are busy, and I know patients can be annoying, but I didn't like that I felt badly for asking questions.

Dr Symanski has been my son's opthalmologist for over 10 yrs. We have followed her when she moved…read morelocations, long ago because we thought she was worth it. She keeps good records and has been great for my son's improved vision. Office staff efficient and helpful. excellent recommendations on eye products including glasse and contacts. right downtown.

My husband and I were both patients of Dr. Khan and very happy with our visits. But I just found…read moreout that Dr. Khan has closed her office. I guess she is doing virtual visits but apparently, we need to " find a new provider," as she just told me in a rather curt email. I don't know why it's not up on the website but this is very disappointing.

I had such a great experience here! Online booking was convenient and easy and the office is…read moreinviting and easy to find off the street. I came in with a red, irritated eye from contact over wear and Dr. Khan gave me a thorough exam, coming up with a treatment plan, while explaining everything in great detail. I am really glad I came to see her and since she is a medical doctor, an opthamologist, not an optometrist, I just had a small copay with my insurance. Thanks again for the great visit!

Having worked with hundreds of doctors over the years, both professionally and personally, I can…read moretell you that you do not want to go for the warm and fuzzy doctor. You want the expert. Too often, though not always, the doctors with good "bedside manner" are compensating for a lack of expertise. When it comes to medical care, you don't need nice; you need smart. I promise. Lisa Rosenberg at University Eye Specialists is perfectly pleasant and personable. But she is busy. She is not going to sit down and chit chat with you. And you may wait a long time because she gets a lot of emergent, complicated cases. But you will get the best medical care for your eyes that you can get in the city and far beyond. I wait a long time most times I go. Every time, I get irritated. Then I take deep breaths and it passes. Then I go see the doctor who is my best chance of not going blind, and I think that's a fair trade off.

I have been seeing Dr. John Yang for years, and it is because of his skill and diligence that I can…read morecontinue to see despite glaucoma. The practice is run, efficiently, and appointments are kept timely.

Had a "simple" procedure for eyelid ptosis several years ago that left me with severe retraction…read moreand lack of an upper eyelid crease. She revised it and it wasn't much improved. I've since flown all over the country to see at least a dozen occulo plastic surgeons over the years; half of whom did not want to touch me because they couldn't figure out what on earth she did to me. The other half suggested implanted weights, skin grafts, and full reconstruction. He even asked why I hadn't sued since she still does surgery with a cautery pen. I now have to get Botox and filler injected straight into my eyelid for the rest of my life. She's also condescending and comes off as arrogant during consultation. I figured she knew her sh*t since she had over 15 "certifications" on her office wall and has been in practice since the stone ages. Maybe just that many more years of skilled scam artist techniques. Someone WILL definitely sue one day. Avoid!

Her injections made me look like a blow-up doll and took several months to undo. She is also very…read moreexpensive.