I will forever be deeply grateful to out west veterinary urgent care for giving my little Chihuahua…read moreFenny such amazing care when he got pancreatitis! They were so warm and kind, so accommodating, so gentle and patient with my nervous boy. They explained everything thoroughly to us and were absolutely incredible about giving us support when we had questions after getting home. In 20 years of owning pets, I've never had such a good Emergency Vet experience. I hope one day they get the funds to become an overnight clinic or expand to additional locations, because clearly this place has figured out how to do it right.

A special thank you to Dr Francis, Shelby,Cara and Ashley. They were all so kind and friendly. Dr…read moreFrancis was amazing in treating my cat Samson immediately and providing me with updates promptly. Unfortunately,Samson was too far gone and I made the difficult decision to put him to sleep. The outpouring of love, empathy and compassion was amazing from everyone, especially from Shelby. Shelby prepared a memorial for Samson that included some fur,nose and paw prints and 2 awesome pendants. One read-- No longer by our side but Forever in our Hearts. And then 1 week later I received a sympathy card from the clinic on Samson's passing signed by all employees of the vet clinic with kind comments. So touching and special. This was the best veterinarian experience I've ever had in my life. I will definitely come back here with any pet issues. Thank you , Bill Rose

They were great and very informative. They were able to take my cat in day of and answered all my…read morequestions I had!

We have used many different vet clinics and I will never go anywhere else but here. Doctors,…read morenurses, and reception staff are all 5 star people. I am so happy that we found this place. So are my pups!

Best vet ever. He's kind,patient and knows his stuff. Prices are reasonable and they care about…read moreyour animals.

Dr. Ashley and you nurse gals,…read more Thanks for the care you've shown April Showers and her brother, she and Honey Boy have been the greatest part of my life. When everyone else wanted to put her to sleep some years back you kept her alive and well. Friday, January 11, 2019 I caught a skunk in a live trap and released it in a wildlife preserve north of town... instead of going into the preserve it turned around, climbed into my van, eventually, with "coaxing" it jumped out and scurried away... with all the windows rolled down I drove home. Had some repair work to do on a home down the block, April Showers followed me the whole 100 yards, by the time she got to where I was working the job was pretty much done, we turned around and slowly walked back home. I really felt good- April was getting exercise like she hadn't done in years, even following me from room to room indoors and vacant lot to vacant lot in the park... but then a second thought made me wonder if she was trying to tell me something... she's lost so much weight the past 2 - 3 years, though her appetite's been good I've been fearful recently a circling hawk might grab her, and she'd been showing recent signs of frustration due to waning strength shown in failed jumps and an occasional misstep along the path, a table's edge and the front edge of the kitchen sink on the way to the top of her favorite room in the house- the refrigerator. She climbed to her nap on the fridge after a small lunch and I went outside, trying to deodorize my van of skunk. When I went back in the house a very fat sparrow flew over my shoulder, perching on top of the refrigerator, not knowing it was inches from a slumbering cat... April turned to look, the alarmed sparrow flew off, and with a flying leap April sprang for the bird... but fell short and landed on the floor. She looked and acted ok then and for the next couple days but then began spontaneously meowing a bit more often than usual... I scrambled to cat care websites, I rubbed honey on her gums, she could still make her way to the top of the fridge and still hop up to nap on my lap until Monday night, she went to the litter box and was too tired or too much in pain to get out. I carried her to the bedroom, it was 10:30 PM, set her on the floor, as I undressed for bed she crawled and hopped into bed, she cried or moaned a couple times that night, even walking on my stomach and chest to my face as she sometimes would do through the years, I'd rub her head and ears and gums, then she'd turn and go back to a spot beside me. Early Tuesday morning, each time I looked at her I thought she was dead but a closer look saw she was breathing. She cried or moaned a couple more times before sunrise and lay still with slight breathing. About a mile from your office I stopped for a red light, she started moving, maybe she only needs a shot of B12, adrenaline, or something... one leg kicked out like she was stretching, her mouth opened like a yawn, I had to look away and drive for the light turned green but the next time I looked at her she was gone. I'm sorry I waited until it was too late, the symptoms were there, too reluctant, too stupid, too slow to admit it and do a better job trying to saving her life.

Dr. Kline with VetMobile is wonderful. She came to my house for in home euthanasia. It so very sad…read moreto have to put your long time companion to sleep. Dr.Kline was kind & compassionate. She talked to our boy, pet him & gave him treats. She did not rush us at all either when she came or at the end. She gave us all the time we needed. I was so happy we had Dr. Kline, VetMobile, help our beloved boy cross the rainbow bridge. I recommend Dr. Kline wholeheartedly for your pets.

Always willing to help if able. Reliable, compassionate caring folks. We have used many times.read more

When I went to drop my sweet boy off to get fixed in the morning, the staff was rude and gave…read morelittle instruction about what would be happening that morning and what paperwork I needed to fill out (I was not spoken to unless I spoke to someone first). They took him back to weigh him and pushed him straight into a kennel that was much too small for him without even giving me a chance to say bye to him. When I asked about microchipping the woman rudely stated "we're not doing anything to him unless it's checked on that form" (there is no place to "check" for microchipping, or anything about it on the form, which is why I was asking the question). I cried on my way to work because I knew leaving him with them was a mistake. I called 3 times during the day to get an update on my dog and none of my phone calls were answered. When I went to pick him up at the end of the day his underside and legs were soaking wet, so wet he was leaving dripping footprints on the floor. When I asked the staff why he was wet, they said "he must have been licking, you better watch that" (shouldn't they have been watching it while he was in their care?? She also said this RIGHT after she told me to watch out for him licking his stitches...) When I stated he was SOAKING wet, the staff told me they didn't know why he would be, and that they "didn't think he went to the bathroom". I then asked if there was any way we could figure out why he was soaking wet, if there was water in the kennels, and if anyone had even been back there with him. They told me there was no water, and people were back there "off and on". Then I got a blank stare until I left. Since there is no water in the kennels and my dog could not have licked himself to the point of leaving dripping paw prints on the floor, my poor baby must have peed in his kennel (they don't take them to the bathroom) and had been laying in it for who knows how long. I'm also not supposed to give him a bath for 7-10 days... I understand accidents happen, but the staff was EXTREMELY unprofessional and did nothing to help figure out why he was DRIPPING. I saw so many great reviews about this place which is why I trusted them with my boy, but the staff that were there when my baby was fixed were a huge disappointment and I would absolutely NEVER take him back there. 0/10000000 recommend.

Outstanding service! Jessica and team care for your pet like you would (if you were there). They…read moretake great care of our dogs and cat and treat them like family. Completely trust them to take care of my "kids" while I'm away.

Dr. Partridge is the best!!! He has saved my basset hound's life twice. Once with kidney issues and…read moreanother with an emergency hysterectomy. He is very knowledgeable and has been in practice for many many years. Will be lost when he retires!!!

I made reservations for my Golden Retriever and Labrador Retriever over two weeks ago and confirmed…read morethem this week. My 8 year old and I were excited to join my husband for the weekend in Hot Springs. When you are new to a town, it's always a relief to find a place that will love your pets. I showed up with my dogs at 4 pm and was promptly told that I had them there too late, that I needed to have them there earlier in the day. At no point was I told of this requirement, in fact, I was told I could bring them at any time. I begged with her to reconsider, that we were going out of town, had hotel reservations, etc., but she refused. So thanks to Rock Creek my daughter and I are home this weekend, summer escape cancelled. I have never been treated or spoken to so rudely in all my life.

My 2 dogs spent a long weekend and Rock Creek Pet Resort. They had VIP treatment. I recommend…read morehighly. Your animals are loved and made to feel like they are home.