I have been taking my dogs to this clinic and licensed veterinary hospital for over 25 years. While…read moreDr. Earl Smith was the owner, I brought my dogs to him for their care & surgeries. Since he retired, Dr. Brian Barron has taken over ownership of the clinic. I have found their vets. to be superior in all aspects of their care. Knowledge of current state and treatment of acute animal illnesses, as well as management of chronic conditions, e.g. My senior dog had severe arthritis in her spine. Dr. Barron, my vet, recommended weekly laser treatments to her back to reduce pain and inflammation. She responded very positively to the treatments. Dr. Barron heads the clinic, & has 2 Associate veterinarians that work with him. They are thorough in their examination of your pets, kind & considerate, explain steps of the treatment plan to you clearly, are not rushed when they are examining your pet, & honest in their responses to your questions. Office staff are polite, friendly, professional, and efficient. They clinic moved to its current location late last year. The new clinic on Kanis Rd is bigger & more spacious than previous location. Has a large waiting room for patients, has more exam rooms, and plenty of free parking. Clinic offers boarding and grooming. It may cost slightly more than other clinics, but the confidence and trust you feel in the care of your pet is worth the expense

the absolute worst. Ridiculous and disgraceful. They care nothing about their customers and less…read moreabout our pets. Everyone needs to know to NOT board your pets there because they leave them unfed, unwatered, and unlooked in on for almost 48 hours between noon on Sat and 7:30 on Monday. If that isn't negligence I don't know what is. The worst thing, they aren't going to tell you this before you leave your pets there. If I could give them a negative rating I would.

Incompetence and flat out lazy! I called and confirmed my referral appointment, arrived early,…read moreand sat there for an hour only to be told the DVM wasn't in. The best part, I drove 1 1/2 hours each way. When confronted about this front desk feigned ignorance of scheduling the appointment.

My pets have been treated at Hillcrest for several years now. Initially the were seen by Dr Joan…read moreNafe. When she retired I wanted to cry. Dr Larry repaired both ACLs on one of my dogs, about one month apart. Dr Joan and Dr Larry diagnosed and treated another of my dogs for bartonella, a vector borne disease. I think they literally pulled him from the brink of death. Since Dr Joan retired, they have been cared for Dr Tiffany Skinner, who trained with the Nafe's daughter at OSU. I can't overemphasize what great care she has provided to my pups. I just can't imagine taking my dogs anywhere but Hillcrest Animal Hospital.

They were great and very informative. They were able to take my cat in day of and answered all my…read morequestions I had!

We have used many different vet clinics and I will never go anywhere else but here. Doctors,…read morenurses, and reception staff are all 5 star people. I am so happy that we found this place. So are my pups!

Over the years I've had the dubious honor of going to a lot of different vets. A lot…read more So, when I say that Briarwood is the best animal hospital/vet clinic I've ever been to, not only is that out of a big sample size, but it's the highest praise I could give. Briarwood's folks were prompt and wonderful on the phone. They knew exactly what offerings they had, their schedule, prices, with no hesitation over the phone. They were willing to take in both of our dogs and a stray (THREE dogs) in one appointment, and that appointment was a masterclass in caring efficiency. Taking care of three dogs at once is impressive, but doing it with care and making sure each one gets the individual attention they need is unheard of. Not only did we get thorough checkups and necessary shots for everyone, but since they're a groomer too they threw in things like nail trimming (much needed for my old, slow dogs) just as part of the appointment. That alone was huge. I was particularly shocked when a little less than a week after our appointment, the vet we saw called to follow up and see how the stray was doing (he'd been malnourished and weak when we brought him in) which was above-and-beyond, and exactly the kind of thing I look for when trying to find someone to look after my furry friends. Seriously, I could not recommend Briarwood more!

Dr Hale & Dr Penny are fantastic vets. Have been using them for years. My girl Sophia loved Sylvia…read morefor her by monthly grooming appointment as well. She was loved by so many at the clinic. This is by far my favorite vet in Little Rock. I travel from Benton for my vet care needs. Now my cat Zazzy is a patient of Dr Hale. Very happy to be apart of the briarwood family

I cannot say enough wonderful things about the Veterinarians and the entire staff at this clinic…read more From the very beginning, Dr. Sonya treated Eeyore with so much kindness, patience and genuine care. The Drs. are not only thoughtful, compassionate, and incredibly attentive, but extremely knowledgeable and truly exceptional at what they do. They truly go above and beyond, not only in the care they provide, but also in the way they explain things and answer questions. I know that with their staff, he is in the best hands! Dr. Rene took excellent care of Eeyore during his surgery and recovery is going very well. Dr Lowry was patient and kind when answering questions about his aftercare instructions. The ENTIRE staff is amazing, kind and considerate. They gave me comfort in a stressful time, and I will always be grateful to the Drs. and staff here.

I have been taking my pets here for over twenty years. I must admit that when it sold to new…read moreowners Dr. Rene and Sonya Lavergne, I was a little worried. The previous owner, Dr. Laura, was like family. Well, I can honestly say that Pinnacle Valley Westrock Animal Hospital is still the best for me and my family. While I have seen a number of veterinarians there, Dr. Sonya is my dogs PCP. She is the best. She knows her stuff, but more importantly, she loves animals. The love at Pinnacle Valley shows throughout the place. It isn't just Dr. Sonya but the entire staff there is firing on all cylinders. They are really kind people. You know when someone is an animal lover. It is a calling. That is definitely true of Dr. Sonya. The kindness Dr. Sonya and her staff have shown me in recent weeks while we were dealing with a dearly loved pet with a terminal illness was so appreciated and so meaningful to us, I cannot adequately describe how much it meant to my family and to me personally. I can't imagine taking my pets anywhere else. I just can't say enough good things about Pinnacle Valley Westrock Animal Hospital. If you are needing a new vet home for your furry family members, you owe it to youself and your pets to check them out. You'll be glad you did.

Clinic was very attentive in my needs! Pets went in for a routine check up and came out feeling so…read morerefreshed.

Doctors and staff are very nice and love my pup! Got my puppy examined and set up shots schedule…read more Also had her spayed there. She had no issues afterwards. The scar is basically invisible now.

Dr. Reynolds and her staff were pleasant and affectionate with our corgis. We went in for the…read moreLibrela shot for our 13 year old and nail trims for both, and they were well handled. Everyone was laid back and friendly.

They declawed our cat & did a great job. Super friendly as well! Plus they quoted us on a price…read morebefore-hand which was super helpful.

My dog had two surgeries at AVES and my last experience was less than stellar because of…read moremiscommunication and what I thought was insensitive and hurtful responses. Over the last few months, my dog had several infections from the original surgery, and my vet determined that his body was rejecting the implanted plate. We tried several rounds of antibiotics to no avail. I finally arranged for Dr. Fields to see him to evaluate him and remove the plate and screws. Today, I dropped him off for this surgery, and it was truly a day filled with concern for my dog and compassion and graciously generosity for the work they did, how the kept me updated throughout the day, and just overall how they treated me and my pup. I am forever grateful. I know there were some new people, but the staff that worked with me previously came out to greet me and welcome me, and they were INCREDIBLE. One came out to share how her dog had gone through the same and gave me tremendous hope that my boy will be running again in a few weeks without the pain he's struggled with for months. I hope I don't need their surgery services again, but if I do, and am confident I will feel good about returning.

My 4-1/2 year old English Mastiff, Xena, was treated by this clinic, specifically by Dr Matthew…read moreField, for surgery treatment on my sweet girl for cancer. I will say information was given, along with pricing of each portion of her surgery. Dr Field 's assistant called me during Xena's surgery to provide information and my instructions to continue for a stated price. I was actually shocked and frankly, appalled that my dog was simply lying on a surgery table, and care was withheld until money was discussed. WTF! After I greenlighted further care, my poor baby was treated and placed in recovery. As she remained w them for over a week and a half in the hospital, I was at least able to see her briefly several times a day. She was not eating, so they allowed me to bring her cooked chicken livers w rice. When Xena was finally able to come home, she went downhill quickly. Even though I called Dr Field's assistant and advised she was feeling terrible, and I wanted to bring her back to the hospital so she could be seen by a doctor, I was told she was just feeling bad from surgery. I called 3x expressing my concerns, but was told to keep her home. That final day, I placed a call again and advised Xena was urinating straight blood, I was told to bring her in. When I arrived and placed her in the care of the ER portion of this clinic, I gave my sweet girl a kiss and held her head up, placing my forehead on hers and told her I would see her soon. I never saw her again after that. This greedy and unsympathetic clinic actually withheld emergency treatment until the billing employee was able to reach my husband, as he had my bank card. They demanded $1500 down-payment before providing my baby any sort of treatment. I received a call from the clinic within 2 hours time advising me my poor deathly ill baby had a huge seizure in a cold and bare cage. The ER doctor advised she vomited a large amount of blood before going into cardiac arrest. The ER doctor contacted me, as they were trying to revive her via CPR, to see if I wanted them to continue trying to revive her. WTF! The description given by the attending doctor was horrifying. I stopped CPR treatment as I knew my baby was too far gone. Later, I was advised she had been bleeding internally since being released from the hospital. WHY DID THEY NOT LISTEN WHEN CONTACTED BY ME! I had Xena cremated, and when I picked up her ashes, Dr Field's assistant came out to my vehicle to apologize for not listening to my earlier concerns upon bringing her home. HOW DARE SHE! I was so broken at that moment, I had no reply. Well, NOW, I have plenty to say. After spending close to $15,000, (yes, that much) for this horrifying and gut-wretching service, I can honestly say that I wholeheartedly recommend NEVER GO HERE FOR QUALITY CARE if you love your animals. If I could do it over again, I would rather have euthanized my sweet girl immediately after her cancer diagnosis. I will NEVER forgive or understand how in the hell can those employees sleep at night knowing THEY WITHHELD EMERGENCY TREATMENT UNTIL PAYMENT WAS RECEIVED. My poor baby was just shoved to the side EVEN AS SHE SAT THERE DYING IN FRONT OF THEM. I hope everyone of those greedy heartless people rot in hell. NEVER GO HERE IF YOU LOVE YOUR ANIMALS.

We use to see Dr. Maggie Phillips who was ABSOLUTELY amazing. (The front desk staff + techs are…read morealways great though, VERY kind) but since Dr. Philips has left, I have not been very impressed with the other DVMs we've seen. Not to mention the RIDICULOUS prices. I swear it gets more expensive every visit. $550 for my dog's regular annual visit, which didn't include some vaccines (that are every 3 years). Mind you she is a healthy, normally aging dog. However, Dr. Vaughan in particular has been the worst I've experienced so far. Not concerned with anything whatsoever. Seemed almost annoyed with issues I brought up and gave me blow-off answers/solutions. Unfortunately will be looking for a new clinic.

We miss Maggie Phillips. This place upcharges up the wazoo. The receptionist and vet techs are…read morewonderful. Brent Koonce's bedside manner leaves a bit to be desired. He is more concerned with fear mongering and running unnecessary tests than for the animals he's treating. We will be looking for another vet. Very disappointing. It's clear they aren't satisfied with billing for a regular visit. The name of the game here is run as many tests as possible so they can pad their wallet.

I had a dog with liver disease and was elderly and was on a few medications already. There was some…read moreimprovement but not much. I got a consultation with Erin and she gave me a plan that my regular vet never offered after multiple visits. She specializes in hospice and gave me new medications and a special diet formulation. His energy, quality of life, and attitude have greatly improved. His bloodwork is much better as well. I feel very relieved that my dog will have greater quality of life and perhaps greater longevity for how well he is responding. I encourage everyone to look into this for their dogs who might need it as regular vets are not taught hospice protocols.

From the owner: Pepper's Place is a veterinary hospice that treats geriatric pets and pets diagnosed with a…read moreterminal illness in the Central Arkansas area. Owner Erin Sullivan is a certified veterinary hospice provider who also offers nutrition consulting, pet loss counseling, and all services typically found in human hospice. Pet hospice typically takes extra factors into consideration that are not typically covered by veterinarians, and we always work with your pet's regular veterinarian. Contact us today for more information!