thanks for the great service, quality workmanship all completed in timeframe as promisedread more

Made an appointment on Monday, told them I needed a wheel alignment and two front tires, I had…read morepreviously bought tires there and they were familiar with my car. I was to bring my car in Wednesday as early as possible. So after giving them two days notice, they didn't have the tires on hand, and after paying $170 for a "inspection" was told that I needed an alignment, and new tires, and a back tire only had 5 psi... Strangely they assumed that I would leave my car in the parking lot until the next morning. (unlocked, as I discovered) but needing transportation, I left. After driving a few minutes, I checked my tire pressure and found it still had 5 psi. So I called them and asked if they put air in the tire and the response was no because we thought you were going to replace them. (but they didn't have them, even though they had two days notice to get at least two)... returned the next morning. I asked the owner as he arrived to work Thursday morning if it was reasonable to be without transportation for 30+ hours for a couple of tires and a wheel alignment? He replied that it wasn't uncommon! I don't think that is a reasonable standard for any shop! NEWPORT AUTO "home of the 36 hour alignment" I have since found out they often overcharge and under deliver. take your car elsewhere, don't fall victim to this greedy gouge master

Take your car elsewhere. Literally anywhere's. Feed a backyard mechanic beers on the clock and he'd…read moreprobably finish it quicker and still do a better job. Nothing but misleading communication and lies from these guys. Paid $1000 to DIAGNOSE a misfire, which should be a couple hours of work tops. They bill extra hours and don't do the work that they say they will. Wanted to charge an extra 1.5 hours of labor to put my car back together on top of the 8 hours of labor they billed for a simple diagnosis. That simple diagnosis got completed at another shop in 3 hours and i didn't have to wait around for 2 weeks before they touched my car. They also yanked fuses from my car for no reason and left them hidden in the interior (a sick joke for the less mechanically inclined!?) No response from them when i asked why they even opened my fuse box. A shame to the squamish community that we have shady shops like this in operation. Save yourself the headache, keep some cash in your pockets and get your car running quicker by bringing it ANYWHERE other then Newport Auto

Waltz towing was extremely helpful when I had a flat tire on the ferry. He not only towed my car…read moreto a tire service, he went out of h Is way to take me to my hotel. (A new tire needed to be ordered).

absolutely amazing service!! thank you for restoring my faith after a horrible experience . Very…read morekind, compassionate, took great care of my car. Thank you so very much.

I have an older van with some complicated front end issues. These guys gave me great service at a…read morefair price. Been a couple weeks and the van feels brand new. Professional and courteous. Highly recommend.

The sales team are excellent,the sales manger,Mr.Richard Loomer is very professional. I would not…read morehesitate to recommend anybody to Squamish Toyota.to buy their next vehicle.

Squamish Toyota serviced my elderly mother's RAV4 and provided an inspection report. They noted…read morethe brakes had 5mm of pad and passed inspection. My mother noted a "grinding noise." I went to swap summer tires a few days later and took these photos of the front brakes. Seized caliper slide pins, inner pads worn to the backing plate. The manager refused to take responsibility and claimed that this wear happened within a few hundred kilometres of their inspection. I understand mistakes are made, but was really disappointed that the manager would deny, deflect and gaslight rather than simply apologize. Maybe he would be better suited to the used car department...

I had a slow leak in my tire and needed it fixed urgently. They fit me in within an hour and fixed…read moremy tire in 30 minutes for such a small charge. Kudos to Kenny and Desira who were SO nice!

I had a very unprofessional experience at this shop. I brought my vehicle in for an estimate and…read morehad it towed due to a flat tire and battery issues. I received no follow-up until I contacted them myself, at which point they provided an unreasonably high estimate. When I declined to proceed with the repairs, they suggested scrapping the vehicle to waive the diagnostic fee--while also stating it was still a very good vehicle. I declined and said I would pay the diagnostic fee. Although I arranged to pick the vehicle up, the shop insisted on delivering it. We agreed on several drop-off times, but they never followed through. Almost two months after the vehicle was first dropped off, I discovered it unexpectedly parked at the end of my cul-de-sac. I had not been informed that it was being returned. I was also home at the time, and no one knocked or attempted to notify me. There was room in the driveway, but they left the vehicle on the street. After I reached out to ask where the key was, I was told (after I had already left on vacation) that the owner had left the vehicle unlocked, with the key under the mat. I asked them to please move it into the driveway--they never responded. I had to call BCAA to move it myself. The same tow truck driver who originally delivered the vehicle immediately noticed significant body damage that had not been there before. He confirmed that the vehicle was undamaged when he dropped it off at the shop and had photos to prove it. I tried to resolve this through email, but the shop's owner, Payden, refused to take responsibility and insisted on a phone or in-person conversation--something I declined in order to maintain a written record. When I indicated I would be filing a small claims dispute, he sent me a rude, defensive, and accusatory email. Since then, he has made a point of mockingly waving at me during school drop-offs where both our children attend. I would strongly caution anyone against using this shop. My experience was unprofessional, dismissive, and ultimately caused damage to my vehicle.

My car was stolen and taken down to Vancouver. 195kms and didn't even have the decency to replace…read morethe gas. It was admitted to and a police report has been made. I was told the trunk and glove box would be done. It was not. The surface mold was still visible in many areas. There was a streak on the glove box and i pointed it out to the guy and he gently dry wiped it. It didn't come off so he just gave me the cloth.... WTF ? so many areas where you could see corners being cut. There were areas where you could see it was sprayed and not wiped. Very sloppy wiping on the dash i might add. The headrests were put in the trunk and got rust on them. Worst detail i have ever had. They also stole the change in my console.

Exceptional quality work, on time as promised. Most personable individual, and will be recommending…read moreGary to family, friends and colleagues. Plus he does car washing by contacting him which is a real bonus in Squamish instead of machine which hard on paint surface over time. Definitely "Does as Promises" so friendly and professional. David Hildreth. "5+STAR".

2016 Ford 6.7 1 ton went in for tires replacement, and to replace two "faulty" tire pressure…read moresensors. Aftermarket sensors are the replacement. Mechanic could not get the sensors to respond to the truck. Tried numerous times to link the aftermarket sensors to the truck computer, with no success, as a result truck is currently now not running. My wife and I own 1 vehicle only, with my wife and kid now stuck. Thanks!!!

Honestly this tire shop is a god send. I got a flat tire and was despair to get home on my to work…read moreand they were so nice and with some extra effort were able to fit me in. I had no expectation of them being able to get me sorted so quickly but they truly went above and beyond and the receptionist was so nice and made for great conversation in the meantime. No wonder they are so highly rated. Thank you!!