2016 Ford 6.7 1 ton went in for tires replacement, and to replace two "faulty" tire pressure…read moresensors. Aftermarket sensors are the replacement. Mechanic could not get the sensors to respond to the truck. Tried numerous times to link the aftermarket sensors to the truck computer, with no success, as a result truck is currently now not running. My wife and I own 1 vehicle only, with my wife and kid now stuck. Thanks!!!

Honestly this tire shop is a god send. I got a flat tire and was despair to get home on my to work…read moreand they were so nice and with some extra effort were able to fit me in. I had no expectation of them being able to get me sorted so quickly but they truly went above and beyond and the receptionist was so nice and made for great conversation in the meantime. No wonder they are so highly rated. Thank you!!

Made an appointment on Monday, told them I needed a wheel alignment and two front tires, I had…read morepreviously bought tires there and they were familiar with my car. I was to bring my car in Wednesday as early as possible. So after giving them two days notice, they didn't have the tires on hand, and after paying $170 for a "inspection" was told that I needed an alignment, and new tires, and a back tire only had 5 psi... Strangely they assumed that I would leave my car in the parking lot until the next morning. (unlocked, as I discovered) but needing transportation, I left. After driving a few minutes, I checked my tire pressure and found it still had 5 psi. So I called them and asked if they put air in the tire and the response was no because we thought you were going to replace them. (but they didn't have them, even though they had two days notice to get at least two)... returned the next morning. I asked the owner as he arrived to work Thursday morning if it was reasonable to be without transportation for 30+ hours for a couple of tires and a wheel alignment? He replied that it wasn't uncommon! I don't think that is a reasonable standard for any shop! NEWPORT AUTO "home of the 36 hour alignment" I have since found out they often overcharge and under deliver. take your car elsewhere, don't fall victim to this greedy gouge master

Take your car elsewhere. Literally anywhere's. Feed a backyard mechanic beers on the clock and he'd…read moreprobably finish it quicker and still do a better job. Nothing but misleading communication and lies from these guys. Paid $1000 to DIAGNOSE a misfire, which should be a couple hours of work tops. They bill extra hours and don't do the work that they say they will. Wanted to charge an extra 1.5 hours of labor to put my car back together on top of the 8 hours of labor they billed for a simple diagnosis. That simple diagnosis got completed at another shop in 3 hours and i didn't have to wait around for 2 weeks before they touched my car. They also yanked fuses from my car for no reason and left them hidden in the interior (a sick joke for the less mechanically inclined!?) No response from them when i asked why they even opened my fuse box. A shame to the squamish community that we have shady shops like this in operation. Save yourself the headache, keep some cash in your pockets and get your car running quicker by bringing it ANYWHERE other then Newport Auto

Completely failed to recognize brake problem…read more Took my car in about 3 weeks ago because my ABS and brake warning lights came on. Not only was the general customer service at the front desk subpar at best, but I was told (at length and with MAJOR condescending attitude) about my low engine oil, but the warning lights were completely dismissed as irrelevant. K... so why then why did I have to take my car in to my regular mechanic this week because I have metal grinding on metal covering the sensors in shavings, and now I need everything replaced? Costing me a small fortune? Thankfully it was my rear brakes on a front wheel drive so less likely to kill myself or someone else but still...

Erik the owner was really helpful getting my car back on the road. I had a slight wobble that i was…read morefeeling and thought it was the brakes. Turns out that it was the tires and it needed an alignment. Glad they know their stuff. Very fair and went above and beyond. I would definitely comeback again!

They somehow turned a starter replacement into an almost $900 repair!…read more Probably won't go back.

What a terrible experience The receptionist Mark was rude…read morecondescending and throughly unprofessional when I sarcastically commented"nice customer service",he phoned my husband, berated him and stated diamond head would no longer fix my truck .this was after my truck came back from your mechanics sounding worse. Mark ,obviously he's not a mechanic told my husband the part needed to be worn in for the loud noise to stop..ridiculous statement. Mark should stick to answering the phones..a man need to know his limitations. Is this whiney miserable man really the face you want representing your company? be forewarned Squamish your vehicle repairs at diamond head can be cancelled on whim..depending on whether the receptionist is having a bad time of the month or not

One of the worst customer service experiences I have ever had…read more If you want a good example of ignorant, disrespectful, customers last philosophy ....try here to see how it's done. Don't get sucked into their 'reputable facade'. Go to OK tire instead. They 'look' smaller but offer the same services and have excellent attitudes.

The people at Kal Tire in Squamish BC were very helpful, kind, considerate and friendly. Even…read morethough it was close to closing they said "come down we will take care of you". There is human kindness. Thank you

I'm not trying to cross a border and get into the country here…read more Do you want to service my vehicle or not. A computer questionnaire is not needed over the phone. Tell me the app price and set a time for me to come in. How hard is that??? Forget it!

From the owner: Great Canadian Oil Change is proud to boast more than 100 locations nationwide and growing. We're…read moreeven prouder to be the local service centre in your neighbourhood and part of the community. No matter what you and your vehicle need, we'll take a look at it. Come and see us for fast and friendly service--most of which can be performed without leaving your car! Every oil change at Great Canadian Oil Change comes with the superior protection of Valvoline's trusted products. Additionally, every full-service oil change comes with a brand new premium Valvoline oil filter, lubrication for your vehicle's chassis components, and a multi-point visual inspection.

At all costs stay away from this dealership. They will lie to you they will cheat you. They are…read moreextremely unprofessional. They have no knowledge of what trucks are worth. They had to outsource what my Ford pick up truck was worth because they had no understanding of market value. They lied about the kilometres on a used vehicle that I was looking at the sales manager. Adam was extremely unprofessional I would never ever recommend this dealership to anybody keep on driving and go to Cam Clark Ford in North Vancouver for their honest and upfront.

Ford was very helpful and understanding with me, great team to deal with, Dale of the front is very…read morevery helpful and answer all my questions, the service manager Brad made my experience so easy and smooth. Will definitely come back for car maintenance in the future!

Paid for starter installation and ended up with no more hi low best working anymore. No apologies…read more and the guy was rude. Then we returned to get our light fixed they apparently fixed it and it stopped working again. What kind of business is this ? The lights used to work before we went in this stupid shop. DO NOT RECOMMENT AT ALL.

took our 2013 rubicon in for new tires! drove straight as an arrow when we dropped it off, when we…read moregot it back it now wanders all over the road with wheel at center!! they will not tell us what they have done to it and it has now cost us over $5000 trying to find the problem! we've replaced every piece of the steering system and it still drives dangerously! thanks to them we now have a $40,000 truck that's worth nothing!! never again!!

Quality work, good value and prices, didn't take long at all, very helpful receptionist, highly…read morerecommend, definitely returning for any future work

Would NOT recommend this place to anyone. They don't even deserve 1 star. They charged me a LOT of…read moremoney to repair a clutch, screwed up the right hand transmission output seal in the process (= my car was leaking transmission fluid) and were nice enough to wait 4 hrs to tell me that my car was slowly bleeding out. I immediately had to get my car repaired at another shop to avoid damage to the transmission, witch cost me over $500. Of course JB Autocare don't seem to take enough pride in their work to refund this despite initially promising to do so.