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Bruzzichesi Orthodontics

1.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - Bruzzichesi Orthodontics

Orthodontics

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4 years ago

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Robert J Bruzzichesi, DMD - Bruzzichesi Orthodontics

Robert J Bruzzichesi, DMD - Bruzzichesi Orthodontics

2.8(6 reviews)
0.0 mi

Dr Bruzzichesi is a wonderful Orthodontist. His office is the state of the arts and all his…read moreassistants are very professional and knowledgeable. My daughter had a tooth that was growing horizontally. By using a pallet expander he was able to save that tooth. Additionally, by doing the braces shortly after the pallet expander, he was able to help me save some money. I highly recommend Dr B!

Dr Bruzzechesi is a wonderful practitioner so far 6 months into my treatment plan. However, the…read moreoffice is disorganized, doesn't focus on the patient and the schedule and pacing of treatment necessary to keep on track with treatment; and nor are they courteous - frequently talking over you and not listening to what is being shared. Patient needs are secondary to the office staff scheduling process and approach to customer service. They could easily improve their service based on what the patient needs, rather than sticking to a tired scheduling routine that does not optimize treatment cadence. There are no emergency appointments built into their schedule ("they don't do that"). The current practices have caused me to have a treatment delay of over 6 weeks on a 14-month treatment plan - for which I am absorbing the time loss, cost and inefficiencies. Also, once you have paid your bill, you are left to deal with the insurances and reimbursements on your own without the aid of the billing department. The communication and partnership could certainly be improved, details shared, appointment protocol relayed ahead of time and next appointments made in advance or when it is urgent to get a patient their next step in treatment, timely. This team needs a lesson in customer service, efficiency, planning and communication/listening skills - to make it easier on their clients (who ultimately pay their salaries and are their reason for having employment). I hope things improve and fast.

Bruzzichesi Orthodontics - orthodontists - Updated May 2026

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