1. ETA Ice Cream Inc. DBA Bruster's

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Webster, NY

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ETA Ice Cream Inc. DBA Bruster's

4.4 (62 reviews)
Closed • 11:00 am - 9:00 pm
Updated a few days ago

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people standing outside
Hersh A.

This ice cream shop is a cool, old-fashioned establishment where you can get a variety of delicious scooped ice cream flavors, some soft-serve, and other items. They have lots of variety on their menu, and their prices are pretty reasonable. I have been here only once and I had a good experience. The staff members were courteous and helpful. The way ordering works here is that you walk up to their ordering windows, place your order, and pick it up at a different window. It's a walk-up drive-in type shop. You eat outside either on the benches they have provided, walking around, in your car, or take it to go. I got scooped ice cream for my family and I. We tried flavors like Cherry Almomd, Butterscotch Ripple, Almond Chocolate Coconut, and Mint Fudge Crunch. We all liked our respective flavor choices. The ice cream was flavorful. My pick was Cherry Almond, and it was quite to my liking. It had an abundance of almonds with just the right amount of cherry flavor. I had a good experience checking out Bruster's and would recommend it to anyone who hasn't been here before to check it out.

Menu
Anh P.

Ice cream is okay but pricey compared to other ice cream place. I came here on Saturday around 3-4pm and stayed in line for about 5 minutes waiting for ordering. I got 3 scoops with 3 different flavors: caramel apple, Boston cream, cheese. I barely tasted other 2 flavors, only the apple stand out. And the cup was no bigger than 2 scoops cup compared to other ice cream shop, possibly smaller. The parking lot is tiny and can't fit more than 10 cars or so.

Flavors, there's also non dairy options and sherbet, didn't get a picture of that menu :(
Max K.

So good! The ice cream is so creamy! And omg the waffle cone! You can definitely taste that it's homemade and made fresh. I would definitely recommend if you haven't been! Much better ice cream than the store bought stuff. Definitely get a waffle cone!!! I got mint chocolate chip and sea salt caramel toffee in a waffle cone. The mint was delicious. Amazing texture, it was fluffy yet creamy. Has a soft, kind of milky flavor, the mint wasnt super powerful in an okay way. Did not care for the sea salt caramel toffee favor, it was really really salty and I like salt, I promise! I always go for the salted caramel ice creams but ooof this one was really too much, i didn't even want to eat it. Don't recommend that flavor, but maybe someone dropped the salt in that batch and it's usually more balanced? Their covid rules were a bit confusing. You can order a cone, they'll put the ice cream in the cone but they won't hand u the cone, they put the come upside down in a dish, set the dish down and scoot it over to you. I don't know of that's necessary and I found it kind of odd but at least they're thinking about and care about patrons safety.

Wedding cake cone (seasonal special)
Scott W.

Always delicious and creative flavors at Bruster's. We've been coming to this one since 2005 and always loving it. Everyone is friendly, though it can get REALLY busy. Online Ordering helps but they are slow to tend to the online pickup window when it gets busy.

Amanda L.

I was pleasantly surprised to find out how excellent the ice cream is at Bruster's. I'm super picky about ice cream and I will only eat it if I feel it's the absolute best. I usually visit Webster every couple of months and had never made it here- I was very excited about the quality and flavor of the ice cream. I got the Oreo - big chunks of cookies, super creamy and rich flavor. My fav ice cream place here so far. BF loved his too My only small complaint was that the ice cream was very soft as if the freezers weren't quite cold enough? so it melted a little too quickly

Kathy K.

Stopped by to enjoy an ice cream at Bruster's. Waited in a long line but it moved quickly. They are very fast and efficient. I had the Turtle ice cream in a small cone and it was delicious. I also used a spoon to eat it. We sat outside at a picnic table.

Peanut butter cup sundae with blue Cookie Craze ice cream
Jen K.

The parking lot was very crowded, but the line was not that bad, so I'm not sure where all those people were?? I hit the line fairly well, and there were two windows open and two families being served. I happened to notice a sign for Cookie Craze ice cream as I was walking up, and it was BLUE!!! Judge me all you want, but I'm a sucker for things in pretty colors. :) It was on the list of flavors that day, so the decision was made! What I wanted was a peanut butter cup sundae, so I still got that, with the Cookie Craze ice cream. It was good. It was the same price as another ice cream place, and the sundae at the other place is MUCH better, but this was still good. I'd go again, but I wouldn't go out of my way for it. And if you don't already know, there's no indoor seating. You order outside, so there's no indoor anything.

Looking in from the back. Many tables are now available for the proper distance of 6ft.
Laur V.

I absolutely love Bruster's home made ice cream! It is so creamy and they have a big selection everyday. The flavors change everyday also which is the only thing that sometimes bothers me! When you try one flavor and love it you better get a pint for home that day because it could be a week or two when they make it again. Of course with all the daily choices I always manage to find a flavor or 2 I enjoy. They also make all kinds of sundaes, ice cream cakes and pies and anything else you want ice cream related. I am a fan of peach melba which I don't think I've seen since last fall or late summer. When I got my first notice (yes, you can register to receive notice on your favorites!)they made it I was there! With the virus you can only get dishes of ice cream and not cones. They also aren't accepting cash so have your card ready. When they are at a normal state they have several tables to sit at also but those are closed for now. As usual with me I forgot a picture mostly because I started eating and forget everything else! Next time I will take a picture of the days flavors (if I remember) and the shop itself. It's worth the drive. They also have markers to stay 6 feet apart so follow that! I wore my mask too. I suggest getting their card also because you get credit for each purchase! Used my $5 reward so working my way to the next one

Beth H.

Awesome walk up ice cream stand here in western NY. I was thinking excited to see something that reminded us of small town KY ice cream stands. So many flavors and choices, the kids had a hard time. They went with waffle cones and a blast. Ice cream had great taste, not too rich (too much milk fat) like some of the chain shops we visit. Outside picnic tables. Great place to take the family. Everyone wants to make a daily ice cream trip here while in the Webster area!

Katie G.

Stopped by on "Cones for a Cause" day, where a $1 of each waffle cone sold went to Feeding America. Of course, I ordered a waffle cone. The "small" was still a generous 2 scoops, with plenty of delicious flavor options. I picked one of the seasonal special flavors- apple pie, and a chocolate raspberry truffle flavor. DELISH! And all for a decent price They had good line/seating/service etiquette for Covid. (Ps They are still accepting cash, I know some places haven't so I'll mention it here)

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6 years ago

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Bruster's Real Ice Cream

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10 years ago

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7 years ago

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8 years ago

Thank you Bruster's for being out at Bayside Y today to treat the Seniors their dessert. It's the best ice cream around.

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5 years ago

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13 years ago

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10 years ago

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6 years ago

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7 years ago

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6 years ago

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8 years ago

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6 years ago

Awesome scenery! The manager/owner is absolutely wonderful ! Very sweet staff ! Worth the trip .. highly recommended!

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12 years ago

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9 years ago

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9 years ago

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11 years ago

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8 years ago

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10 years ago

This is the best ice cream place in the area. They make their own ice cream and the service is fast . Nice places to sit in the summer time.

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8 years ago

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8 years ago

I'm pretty sure their Caramel Sea Salt ice cream had more salt in 16 oz's than the amount of salt in the entire Dead Sea....

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11 years ago

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10 years ago

Great Ice cream!! I love the flavors they put out every day. It seems like they really try to keep things exciting! Websters finest!

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ETA Ice Cream Inc. DBA Bruster's - icecream - Updated October 2026

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