If you have any variation on milk allergies or intolerance do not expect the staff to understand the request for a vegan ice cream used in a milkshake also includes a milk alternative. read more

Great service, amazing ice cream!!! So many choices, so few calories. lol. Found this place last Week and have already been back. Soooo gooooddddd! read more

Always looking for a new ice cream place, when we came across this one. Stopped in today for some ice cream. This place has a lot of different options for you from ice cream cones to sundaes, banana splits, and many more. Lots of flavors of ice cream too. It's a ptakeout ice cream place with a couple of seats, where you can enjoy your treat. The woman who waited on us was very nice, and although we were there early, she served us anyhow. Here is the problem. Over eight dollars for a small cone. Secondly I ordered ice cream and had absolutely no flavor. Hubby Ordered pistachio ice cream and a small cone and he said he had no flavor. I'm disappointed with this place. I was hoping to find a good ice cream stand that we could go to when the urge struck. This is not the place. I doubt we will be returning. read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - Valrico, Florida

We love their ice cream, and we are loyalty members. On Customer Appreciation Night, they did not give us the discount automatically when ringing up even though they asked for our loyalty number. When I asked why, the girl working there said her manager told her not to give the discount unless a customer specifically asked. I don't understand since she had just asked if we were loyalty members. Shady and unethical management for sure. read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - Valrico, Florida

I love this place! They have grange door style windows so that you can Enjoy your ice cream inside and still a bit outside. They have SO many flavors of ice cream and toppings. This place is a traditional ice cream place with lots and lots of options. All the ice cream is creamy and delicious. You have to give it a try if your in the area! read more

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I went to this place today and had the worst experience I order a small scoop of vanilla ice cream with hot fudge and bananas. They gave me some brown looking banana then I told the guy can you please take them off and then he asked me. Oh do you want fresh bananas and I'm like no forget it and then as I'm eating it on my way home it has ice icicles on it so I had to throw it away read more

I do like this newest ice cream store on Bloomingdale in Valrico. I've only been a couple of times just to have a small scoop of ice cream. Each time has been a good experience. It reminds me a little of Carvel Ice Cream. Only because the ice cream is very smooth and creamy like Carvel. It brings back memories of my ice cream outings with dad as a kid growing up in Miami. I think he would have liked Bruster's ice cream. Especially the pistachio ice cream which has whole pieces of pistachio in it. I'd go back just for that flavor. I also tried the chocolate peanut butter buckeye which was another good choice. I will be back to try other flavors. I know it's a rotating menu, but they do have your usual daily flavors as well. I'd like to try something with cherry or banana next time. Maybe the banana cream pie or black cherry ice cream flavors. They also have a list of no sugar added ice creams as well as shakes, sundaes, splits, cakes, and pies. This is a great addition this area. read more

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Perfect treat for a scorching Florida summer day. Location isn't the easiest to navigate into the strip plaza, but it's a quaint walk up and order at a window style ice cream joint. Plenty of metal tables and chairs to sit, some are under roof out of the sun and a few are in the sun. Young man serving these sinful concoctions was delightful and friendly. When I asked about the blueberry cobbler he immediately offered a sample & it was a generous sample. It's was scrumptious. I ordered a small waffle cone with blueberry cobbler, it seemed more like a medium, but I'm not complaining! Price was around $7.50, but it was worth every penny! The young man apologized for my minimal wait, (not enough time to sign up for the rewards program) approximately 3-5 minutes. Three people ordered before me. I expected to wait longer. For signing up for the rewards I received $3.00 towards my next purchase and the app allows you to add your previous purchase if you don't sign up prior. This location has a drive thru, but it's kind of hidden. That's the only thing I would suggest they had better signage to indicate a drive thru. I will absolutely be a returning customer! They have so many flavors to try and they run specials. They also promote seasonal goodies. Highly recommend! read more

I said I wasn't going back, but I figured I'd give them another shot, and I was glad that I did. My wife and a few friends stopped by to get a cone, and I saw the words "Apple Turnover" and had to try it out. It was one of the best desserts I've eaten in a long time. A young lady named Lauren (I Think, that's her name) greeted us with a smile, and her customer service was top-notch. Logan is the young mam who made our order and he was equally nice and very professional. If you haven't had this sundae, please go check it out because I think it's only there for a limited time. I've had 3 this week and will be going back again today. read more

Bruster's Real Ice Cream - Apple Turnover - Ice Cream & Frozen Yogurt Near Me - Valrico, Florida

great location with a drive-thru window and outdoor seating available. i had a small (not so small) cone of ny cheesecake ice cream - would recommend! the music was great as well. read more

Ordered one scoop here and it was the smallest scoop I have ever seen given at an ice cream shop. Asked for a refund and would not give one just said she would rescoop and the rescoop was the same size. Definitely never going back here again. read more

I am a ice cream lover but unfortunately can't have it because it makes my stomach hurt. So, when I saw a vegan dairy free option I had to try it! When you arrive the outside has chairs and fans which is perfect for a hot day. You walk up and order and the next window is where you pick up your ice cream. I went with mint chocolate chip, and strawberry. A strange combination I know. They don't have a lot of options for the dairy free ice cream which is a tad disappointing. It was still great, and I would tell people to check it out. If dairy doesn't bother your stomach, I heard the ice cream is fantastic! read more

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Someone else said in their review that their scoops are like thimbles. This was one of the largest ice cream cones I have ever received. Creamy and smooth, delicious, and delightful... but very expensive. However, the quality lives up to the price. read more

Bruster's Real Ice Cream - Large cone. It was a coffee and brownie flavor. - Ice Cream & Frozen Yogurt Near Me - Valrico, Florida

Smallest scoop of ice cream I have ever seen. I feel completely robbed. So expensive for basically half a scoop. Never coming back.

Order 2 regular cups of ice cream (3 scoops) in a cup - I look at the order and the "cup" seems small- I go to the walk up window to ask if in fact the regular is three scoops - Ty hey say yes- then I ask why is there only 2 scoops in this cup- she says she scooped three the way she was trained to scoop it- $14 for 2 ice creams that should have 3 scoops each- I tell the it was ridiculous and I wouldn't be returning - sarcastically say "have a great night" and then slam the window shut - I'm calling the owner in the morning read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - Valrico, Florida

I was so excited to see Bruster's I haven't had them since being in Nc and they were so good and so is this location the creamsicle ice ram with orange sherbert is definitely a go to it's so delicious and well balanced and I also got my son a cool Dino cookie so good and the waffle cones are seeet and crunchy, highly recommended read more

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Their ice cream is so so good! Creamy texture. Lots of good flavor choices. Tasty waffle cones. (Though the waffle cones are sometimes a little too thin to hold the ice cream and tend to break apart easily). I love that I can get a free pup cup for my pup! Keep up the good work! read more

I had a really sweet girl scoop my ice cream, I don't remember her name but I think it started with a K. She talked to me and asked about my day. read more

I had the worst service ever and I've only been here twice. I asked for one scoop with 2 flavors they told me they could accommodate. What they gave me looked like two teaspoons. I was very disappointed and it was the 2nd time I had been there. read more

This place is understaffed. Waited 15 minutes at the window and decided to order through the drive through and still took forever. I will never come back here. read more

The ice cream choices for traditional were ok but had a slight freezer taste. Could just be time to change it out of no one's ordering it butter pecan ice cream that is. The concept is pretty neat and very family oriented. Great service, with staff that are pleased to serve. Including providing details of ingredients that may not be in the description on the menu and samples. read more

The BEST cookie dough ice cream I've EVER had, I kid you not. Great customer service and always consistent on ice cream quality. I love the drive thru aspect. Amazing, amazing, amazing. read more

Decided to go out for family ice cream. We haven't been to Brusters in over 10 years and thought we'd give them a try. Warm apple dumpling with apple ice cream with caramel, delicious. read more

Bruster's Real Ice Cream - Warm apple dumpling with apple ice cream with caramel, delicious. - Ice Cream & Frozen Yogurt Near Me - Valrico, Florida

Really disappointed in our visit to this location. We ordered four items...two small ice cream cups, one milkshake and one small waffle cone. Sat at the drive thru box for ten minutes before order was taken and twenty five more minutes at the window. When receiving the items, the first ice cream cup came out the window with only one of the flavors ordered. The man at the window then grabbed it back from my hand and said "My bad" before disappearing for two minutes. Next ice cream cup came out with the fixed one, both not full. The waffle cone came out about five minutes after, again with only one of the two flavors ordered. The man again took the ice cream out of my hand and back into the store. Please keep in mind that the cone had been touched by me and was inside my vehicle. I then requested the receipt...everything was correct on the receipt so I was confused how two items had been messed up. Lastly, we were handed a chocolate milkshake. As we pulled away, we noticed that the milkshake was pure liquid...basically chocolate milk. I then had to park and ask the girl at the front to remake it. After all the inconveniences, the ice cream was still bland and lacked flavor. The coffee and chocolate peanut butters being the worst. We are very unhappy with the items that had been sent out the window tonight. David was sweet but could not make our order accurate. Saturday 01/04/25 @ 7:20pm. read more

Great ice cream shop with a lot of customization options and heaping serving sizes. This is my new go to spot for dessert.

Great service with a great selection of flavors! The NY cheesecake flavor was one of the best flavors I've ever had.

Overpriced and not impressed with their product. Better I've cream from grocery store or nearby competitor.

awesome! i got the sea salt caramel with toffee and it was great! i'm very happy with the product and i will be back :)

Ice cream was great and all service was good except The girl (michaela I believe) on the drive thru headset. She spoke unclearly and then when I didn't respond she yelled "HELLOOO" and then was very rude and snippy the rest of the time while i was perfectly nice, had no attitude and gave her no reason to act this way. Then audibly complained about me and my friends while we sat at the window waiting for our ice cream. read more

We pre-ordered our ice cream via the online ordering application. When my husband went to go pick it up they made him wait in line behind all the other customers saying that they prioritize customers that just placed orders in person over the ones that placed them online. When we finally did get our order they forgot my daughter's ice cream and give us an incorrect size and incorrect toppings. Do not recommend. read more