Want to know how Dr. Bruner's work holds up LONG TERM? Read this review.
I was a patient of Dr. Bruner's over a decade ago, as a young teenager. Now, at 26, I'm starting over my orthodontic journey--on my first day of Invisalign today (at a different orthodontic office). Why? Because Dr. Bruner's work was done incorrectly. Despite years of having braces, followed by years of wearing my retainer in compliance with their instructions, my teeth still moved back to crooked positions and my overbite returned. In fact, the only reason I stopped wearing my retainer was because it became so uncomfortable as my teeth started to move. But, as a poor college student putting myself through school, I didn't have the opportunity to return to orthodontic treatment until now. I've been informed by several orthodontists and dentists now that Dr. Bruner's work was done incorrectly and "of course it didn't hold up over time." The crooked teeth were not just cosmetic; I was also informed that the way they moved back would affect the health of my teeth & my bite and correcting them now is important for my health. So now, I get to start over, and pay thousands of dollars (after insurance coverage!) to fix my teeth for the second time. Money out of my pocket, and I have to repeat a physically painful experience.
Not only did Dr. Bruner fail to complete my treatment correctly, I have nothing but sour memories from every single time I visited his office as a teenager. The process of braces was incredibly painful for me, and I cannot recall ever being shown basic compassion as a child in pain. More than once I sat through appointments in tears, and neither the assistants nor Dr. Bruner himself showed any empathy or consideration. In fact, I recall being shamed for getting upset on more than one occasion. I have thick scars crisscrossing the insides of my cheeks on both sides from where the tissue was cut open repeatedly. These horrible experiences made me very anxious and fearful to return to orthodontia. As someone who went on to work in healthcare (not in a dental or orthodontic setting, but still), I'm absolutely appalled and wouldn't dream of treating my patients as callously as they did to me. Luckily, I've found a great office to do my treatment now.
Lots of these reviews are from PARENTS of teenage patients. If you want to know what it's like to actually BE the patient, there it is. And here's what you can expect in the years following treatment. Even if Bruner's work looks nice for a while, his work doesn't hold up over time. Waste of money, time, and pain.
Now that I'm starting over, I felt compelled to write a review, so that hopefully others will not have to repeat their orthodontics as I am now. read more