This is by far the best Derrel's mini storage in kern county. Barbara and Dean go above and beyond…read morewith their customers they're very helpful very knowledgeable very willing to help. We really appreciate those two they probably are the best team that we have ever seen and we've been to. We've been to many different Darrel's in town because of the locations that we've lived at and needed storage. They do go above and beyond for their customers and we really appreciate them. The friendliness is awesome. I love going in there and chitchatting with Barbara. She's very friendly waves through the window. I just really think they are the neatest people.

this branch is awesome , Barbara was very helpful with everything that we need , I would definitely…read morerecommend this place to friends/family who needs storage.

great pricing and very pleasant office assistant! It is also a super convenient location for me!read more

The lady and man in the office were really helpful and good prices as well thanks guysread more

The girl was very kind and took the time to show us the place and help us very well she did a great…read morejob thank you so much

Very rude staff They don't even greet you when you come in…read moreThey're constantly rolling their eyes and have rude remarks, I tried to make conversation and they were not enthused, please do not rent here

Amenities listed aren't available - electronic gate access is not available. Rent has been raised…read moretwice in last year and gate still isn't fixed

We had incredible customer service from Kim. She was beyond kind, supportive and helped us with our…read morestorage unit. Its a very safe and secure area and we cannot rave highly enough about Kim and the service we received here.

Horrible customer service from the minute we walked in felt discriminated against. Waste of time…read moreand wouldn't trust my belongings here

Great service V e! They accommodated me at the Last minute with several pivots! Im very grateful…read morefor their fantastic customer service and willingness to be flexible. I ended up with 3 units at a very fair price. Highly recommend!

Ty was able to answer all my questions about my move in. The unit isn't climate controlled, but…read moreit's clean and inside a hallway so it feels cool because of the concrete walls. The price is high, the gate is manual and the office ladies are always nice. I rented a truck from them too, which was convenient for my move.

Highly recommended! Cassandra literally made my day when I went in to rent a unit. Super nice and…read moregreat customer service. Plus the accessibility hours are way better than Derrell's. Thanks again!

Just checked in. Located in a good part of town, looks safe. The office and units look clean so farread more

So initially i liked this place. Great prices (in the beginning first month), Clean, secure…read morestorage for my dad's belongings from his house. Now not so much. Beware the price will bring you in but soon after at least for me, you will get a notification that "they have to raise prices due to operating cost increases" Really? ummm to the tune of $150 more a month?? So from $100 (special) to $200 (normal price for that particular unit) to $348 Like WTF?? Not sure if this is cost increases or just flat out greed at that point. It's a damn garage literally to stack things in. What's your reasoning behind that kind of price jump not even 2 months later? To say i'm pissed is an understatement so now i've got to pay a shit ton of money every month until i find another storage facility that's more reasonable. Load up my dad's entire house again and move it all!! Like i'm paying for his care in hospice and dealing with all of his bills. It's a balancing act making sure that money lasts and i have enough to pay for his care long term so this increase out of no where is absurd! Really sucks and for what?? I'm still trying to wrap my head around it. Now a small increase annually I understand but not this, this is a punch in the face. Just beware if you don't have money to just burn look into places and ask if they plan to surprise you with large BS increases out of no where. So yea i recommend this place if you absolutely don't care about your budget and want to live on the wild side. I don't recommend them if you aren't into getting your bank account drained at their will with price increases...

This place is not worth the rent you pay!! Waleska at the front office is rude, condescending and…read morejust unfriendly. Don't ask a simple question because she will look her nose down at you and she acts like you are wasting her time. They don't even have a trash can you can use and the bathroom is always locked (even pre-covid). Save your time and frustrations and go somewhere else where are you are appreciated for the outrageous amount you are charged. I will be telling all my friends on social media to avoid this rat hole.

Great and friendly service! The staff here has always been very helpful! There has been many times…read morewe were offered water or help to move our things while working in our storage. We appreciate you staff!

Texas couple who are in charge in the lobby, SUPER nice, great hospitality! Very helpful…read more Definitely would recommend storing belongings at this location

I never thought I'd need a storage unit. But after a few years planning events and parties you…read moreaccumulate a vast amount of stuff. Eventually my three car garage went from housing two cars, to one car, and then no cars. It was time I considered a storage unit. I realized the need for a storage unit late last year, but it wasn't until recently during COVID that I had time to go down and visit Derrels and open an account. The process was as easy as it gets. But I will say, we were incredibly lucky that we arrived on a day that a 10x10 became available. This location seems to have several long-time clients and getting an available unit can be tricky. The managers were incredibly friendly and helpful. They showed us the unit and we signed that day. Moved in the next. The facility is exceptionally clean. Every nook and cranny was spotless. The unit has plywood siding so that you can hang racks and what not. The 10x10 has plenty of room for our stuff and I can FINALLY reclaim my garage.

This is the review for the location on Rosedale and Jenkins. Great service and made me felt so at…read moreease considering this is my first time moving and utilizing a storage unit. The guy who helped me was so helpful and kind. He explained everything so well and I felt safe knowing that my personal property is safe. The unit is clean and well kept. The price was great too.