I got the Vermonter (eggs with pork sausage, bacon, cheddar cheese, Honey Walnut Cream Cheese, and syrup, on a fresh-baked Maple French Toast Gourmet Bagel). For what it is (a greasy, sweet-savory monstrosity haha), it was good- honestly I was just intrigued by the concept. Would I get it again? Absolutely not, but I totally would just get the maple French toast bagel with honey walnut cream cheese. Can't comment on ambiance or service since we got take out. 6/10 would maybe recommend the Vermonter, but I'm sure they have more heart-healthy options. read more

Bruegger's Bagels - Vermonter - Bagels Near Me - Durham, North Carolina

This was my second delivery order from here. First one was missing the cream cheese, so we figured we'd try again, and it happened a second time, even though the receipt listing it was stapled right to the bag. On top of that, my iced caramel coffee wasn't made correctly either. The bagels are good, which is why I keep coming back. Just wish orders got double checked before going out.​​​​​​​​ read more

We go to the Bruegher's Bagel in South Durham. Over the years we attend we always enjoy eating there. When it is very busy I wish they have more space. The food is great! The bagels are very very good. My bagel standard is very high, so its a real compliment. The lox (smoked salmon) is fresh and also measures up. There's a variety of breads, sandwich meats, veggies cheese etc, Also their carry out spreads and bagels of course along with your take out foods. It never disappoints. Service is very good as you go through the line. The ambiance is clean and utilitarian. All the money is spent on the fresh food and staff. Coffee is good enough. They share a large parking lot but even at breakfast and lunch a parking space is available. Just be careful of the people who don't drive safely. read more

Gave them a chance and they blew it. This is supposed to be the hot pastrami. There's literally 2 slices of pastrami on here. The pickles were in chunks not slices. Why tf did I pay $12 for this and a sweet tea?! It's literally mustard on an everything bagel. Very disappointed. Never going back. read more

Fresh baked bagels daily . Use the app to place your order ahead so you don't have to wait in line. Check it out!!!

The eggs come pre cooked. DO NOT order the hash brown patty. Hash brown is criminal and needs to come out off the menu. It said "double baked" the second bake came it the hot oven. Bagels were good quality. The brisket was weird and came out of a little baggy. I think the eggs are all made at once then added into a warmer. It wasn't bad but I wouldn't come back. I was in it for the only option open at 6am. Gave me an industrial feel. read more

Bruegger's Bagels - In the shopping center - Bagels Near Me - Durham, North Carolina

What a great place for homemade bagels! I got the everything bagel, sliced, & toasted. I love cream cheese so o bought my own container. TIP...this saves you money in the long road lol. Only gave stars because it wouldn't let me request light ice or creamer. Will definitely be back! You will not be disappointed read more

Bruegger's Bagels - Iced Coffee - Bagels Near Me - Durham, North Carolina

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My fave bagel sandwich is here! I love the Leonardo da Veggie on an Everything bagel. Really glad my friend recommended this place while I was visiting Durham! read more

Bruegger's Bagels - Leonardo Da Veggie on Everything bagel - Bagels Near Me - Durham, North Carolina

Would never come back here. Went this morning with three friends and the employee was incredibly nasty and rude. I've never experienced such poor service in my life it didn't feel real. She was clearly mad at us just for showing up and made it known by slamming the food down as she's making it, being short with customers and answering questions with a terrible attitude. We had a few separate orders between us and she got frustrated and said to another employee "im going to put them all in the same bag and they can figure it out." It was very unwelcoming and uncomfortable all around and we just wanted to get out of there. read more

Fast service with fresh options! This location opens early so bagel options seem to be first come first served. I also love that you can purchase their different kinds of cream cheese options. The hazelnut coffee is great as well. read more

I have been coming here for the last 5 years because of it's proximity to work and because my choices are limited when it comes to getting a breakfast bagel. Let me preface this by saying that I have no problem with the staff. They are always friendly and generally seem happy to interact with the customers. I am also not giving this place 2 stars because of the bagels. They are good although rather on the small side. I am giving this place 2 stars for their practices when it comes to the rations they give out with the bagels. Maybe I am just a transplanted New Yorker who is used to a bagel with copious amounts of cream cheese. Maybe I didn't get the memo that currently, we are at Winterfell and the Night King and his army of the undead, has laid a siege at our castle walls. Thus, making it a necessity, to ration out the cream cheese in minuscule, thimble-sized portions. When I order an "Everything bagel w/ cream cheese" it comes back to me like I said "Can I get an everything bagel with the slightest hint of cream cheese" The catalyst for this review came when I ordered an "Everything bagel / Avocado"....what I got back was a bad joke. The travesty l got, nowhere resembled the bagel with overflowing avocado they like to display on their menu. It's as if they reluctantly put avocado on the bagel and then scraped it off with great malice. I don't think I had enough avocado on the bagel to get a DNA sample. If you want to enjoy a bagel with avocado I suggest you BYOA. read more

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Ok bagels. Strange strange customer service. They really really don't want you there. Get your bagels if you have to, and leave.

Bruegger's Bagels is one of the better bagel chains that I've been to. Food: Skinny Bacon Avocado & Tomato Egg White (4/5): I loved the flavors in this sandwich. Packed with protein and good fats, I would suggest this to anyone that doesn't want a super heavy bagel sandwich. Twice Baked Hash Brown (2/5): May have been because I ordered take-out and didn't really eat it fresh, but this was an oily ball of gloop. If you're into that, more power to ya. My recommendation: This one's up to you, their bagels are pretty much exactly what you'd expect. Pick the fillers you normally like, or try something new! Service and Facility: For a chain, it had pretty good service and was well maintained. Their COVID precautions made me comfortable ordering from them. Their hours are 6am-2pm, so get your fix in the morning! Bang/Buck: The bagels are pretty small, but they're going for 4-5 bucks for a breakfast sandwich. Pretty solid price, but won't fill you up if you're really hungry. Overall: I'd go again. read more

I visit this location several times a year, since it's sort of close to my work. The bagels and cream cheese are good, of course, and the bagels are extra yummy when they're still warm. On a recent visit, I got a tuna melt on regular wheat bread and a cup of vegetable soup. The tuna melt was especially yummy! The flavor of the veggie soup was a little underwhelming that day, but was hot soup on a chilly, rainy day. Hey, I'll definitely get the tuna melt again!! read more

This is a cool location in what looks to be a very old bank, but it's obviously been a bagel store for a long time too. It's the only place I know where you can get smoked salmon on a bagel in this area. The bagels are good toasted, but they're not that big. I guess they do have other sandwiches that might be bigger for lunch. It's nice to sit at the window upstairs and watch the weird shenanigans by the Burrito store (Cosmic Cantina) across the street. And they always have plenty of Indy Week newspapers. read more

Great place for breakfast/brunch! I got the skinny bacon avocado & tomato egg white sandwich on an everything bagel! it was really delicious and flavorful. Wait staff was very nice, and the prices weren't bad either (for the food we got)! Would definitely recommend this place. read more

Bruegger's Bagels - Bagels Near Me - Durham, North Carolina

Came here for Bruegger's anniversary to receive 3 FREE bagels. That's right - not one, not two, but THREE bagels for FREE!! What other bagel shop does that??! None that I know of! There's really no catch! All you have to do is sign up, and you'll get an email to show to the cashier. Just walk in, pick your 3 bagels, show your email to the cashier, and voila! Free breakfast. Now THAT is how you advertise! Unfortunately, they ran out of Blueberry bagels and didn't have Chocolate Chip bagels (which I thought is part of the inventory at every bagel shop.....), so I chose 2 Cinnamon Sugar bagels and a Sundried Tomato bagel. Spread is extra, each tub is at least $3, not worth it unless you share a tub. Cinnamon Sugar is very sugary but good, reminds me of a doughnut. Sundried Tomato is absolutely disgusting, don't get it. read more

Bruegger's Bagels - 2 Cinnamon Sugar Bagels and 1 Sundried Tomato Bagel - Bagels Near Me - Durham, North Carolina

Quite possibly the worst customer service I've ever experienced in my life. I'm unsure how the lady who "served" us even got hired. She was angry that she had to do her job (??) and then was even more upset that we didn't leave a tip. The service was actually so bad it was comedic, I thought we were on a reality show about the worst possible examples of customer service. read more

My first visit to Bruegger's was also my last. Just downloaded the app and was looking forward to accumulating points. Ordered the pastrami bagel. Took one bite and had to spit it out. They use Processed Pastrami !!! I didn't even know that existed. Nasty. My impression is that Bruegger's is a franchise that uses the cheapest ingredients possible in order to maximize profits. The bagels are average at best. There are much better bagel shops. Processed pastrami? Really? Unreal. read more

Bagels are ALWAYS fresh!! Workers are so welcoming!! This is the only Brueggers I will go to because of the customer service!! Great environment and location if you are exploring downtown. read more

Dear Bruegger's your staff at this location is worth a review. Not only was the gentlemen working the checkout window not wearing his mask, but he was rude and sarcastic to me & the older woman who checked out before me. My bagel was great, as always. However, I will not return to this location. read more

I have to give a shout out to the amazing staff at this Brueggers location! They are always so welcoming and seem genuinely happy to be at work! Ro, the shift supervisor made my breakfast sandwhich. She was observant and noticed my work name tag, which made the interaction more personal when she called me by name. Ro put a personal touch by writing j love with a heart on the paper that my sandwhich was wrapped in(see the pic!) Thank you for not only feeding me, but for making me smile! read more

Bruegger's Bagels - Thanks for the personal touch on my order this morning! - Bagels Near Me - Durham, North Carolina

Literally THE BEST bagel place out there! My wife and I are visiting from out of town, but we LOOK for Bruegger's whenever we're nearby because we love it so much! read more

The wonders of a delicious bagel! So many calories but so many flavors. They have a variety of bagels as wells as spreads. I ordered a smoked salmon, thinking it was going to be the cream cheese spread. But they gave me a sandwich instead. It was delicious, but I had to pay twice as much from what I originally wanted. read more

Bruegger's Bagels - Bagels Near Me - Durham, North Carolina

This comment is specific to the staff management/staff; a friend was refused service by the front counter clerk a couple days ago due to the t-shirt he was wearing. Seriously, are you going to be that petty over a t-shirt slogan? BTW, the slogan was 'Defund the media'. You may want to inform your lawyers on this, last I heard, this would be covered under the 1st Amendment. read more

Came in at 6:50am on a Sunday after being at work at the hospital. Staff was very friendly despite the ungodly hour. Coffee was hot and tasty for a bagel chain (I'm definitely picky about coffee, so for what the place is, coffee is solid). I live for smoked salmon bagel sandwiches being from the northeast and all. Service was very quick and my bagel was oh so satisfying after being in surgery all night. I've always enjoyed this chain up north and happy to have it down here as well read more

I love their food and service. Nonetheless, today I used the restroom and it was nasty. I also noticed the place was dirty all over. I inform the cashier about the restroom and I got no reaction. The place was not busy at all. All employees were idle. I was so disappointed. I will never go again. read more

Bagel Wednesday is a great way to grab a dozen bagels and get $2 off. They will let you call ahead and grab and go or walk in to order and take out. They seem to have good covid protocols in place as well. read more

This location on Ninth Street had the nicest employees ever! They have an upstairs area which is great for studying or if you're looking for a more private atmosphere, plus free wifi and all you can drink coffee. Bruegger's has delicious bagels, a huge variety of cream cheese and some bomb sandwiches. I love their seasonal coffee flavors [Pumpkin Spice and Coconut are delicious]. Not to mention the awesome hours (opening up at 5:30am and actually being awake!!) Plus, if you're a starving student, you're in luck, because Bruegger's has coupons everywhere, including a $1 every $4 you spend on your receipt, they have a VIP e-mail club that sends out monthly coupons and they have discounts in the Go, Play, Save books. But I've just got to say one more time, the employees here are great, it really makes the experience so much better when you have a great customer-service experience. read more

I'll freely admit that I am biased when it comes to bagels having lived the majority of my life in Jersey and also spending a good amount of time in New York. As others have said, the bagels at Bruegger's are definitely a far cry from those found in NJ/NY but they are certainly more than merely edible! Being a chain deli/bakery, Bruegger's naturally gives off that "chain vibe" which I guess can be positive in some ways rather than all negative. They do offer a wide variety of bagel "flavors" with tons of different types of cream cheeses. The bagels are not great but decent, and definitely get the job done when you're having a carb craving. They also offer a pretty wide variety of breakfast sandwiches, bagel sandwiches, and muffins for the AM, as well as a decent number of paninis, sandwiches, soups, and salads for later in the day. Again, I have not found anything to be out of this world phenomenal but everything is at least decent. Likewise, the coffee quality/taste is somewhere between the crap that I brew at home and the java you get served at your favorite cafe. Perks of this spot are the friendly service, the open feel to the space given the high ceilings, the free WiFi, and the upstairs area (not a bad spot to unwind and enjoy your middle of the road coffee). Another plus is the fact that there is a private lot, though some of those spots are at weird angles and thus may put you in the danger zone with respect to other vehicles/pedestrians/cyclists/homeless people when pulling in or backing out (keep your head on a swivel!). All in all, Bruegger's is a decent option in the markedly thin market for quality bagel shops in the Triangle but probably nothing to write home about (if home is in the Northeast). read more

I really like bagels. Mostly, I think it's genetic, but there is nothing than a bagel & shmear with lox, onion and tomato. However, I can't always afford that luxury (gotta watch the waistline!) so I get my favorite alternative from Brueggers. This is a chain, I shouldn't have to explain to the "Northerners" that these bagels AREN'T real NY bagels. These are the South's version. They're round, there's a hole and their loaded with whatever you want. But, it definitely ain't New York, baby. I do really like the fact that they'll make my bagel however I want. I also like the fact that they're quick, so when I'm running late and need to pick up a quick breakfast option, I know I can count on them. In fact, 9 times out of 10 if I need to grab breakfast on the way to work, I'm going to stop at Brueggers. I'd like to branch out, but I also really like dependable too. All that said, they get three stars because the coffee's always brewed too strong and the cost of a bagel & cream cheese is getting way out of hand. Plus, there's something too sweet about a plain bagel nowadays. I wonder if they've changed their recipe. read more

If you've read my review on Bodo's, you will be able to judge for yourself how biased my review will be... Brueggers is okay. They bagels aren't warm or soft or crunchy. I went in the morning when I thought there would be a fresh batch, but it seems like they make a huge batch early rather than continuous make them. They have a large selection of flavors, but my favorite kind, everything bagel, was not quite as bursting with toppings as I had hoped. There is also a vast array of cream cheese spreads to go with the bagels. For me, Bruegger's does not do a bagel justice. read more

Staff was amazingly polite. Food was almost on point. They gave me the wrong bagel (poppyseed instead of everything) but that didn't bother me much, they are similar. Would have been nice if they labeled our sandwiches because at first they got mixed up. They were out of the soup that my coworker wanted but they have rotating soups, so there weren't many issues, just miscommunication. I will definitely be back here. They have their own parking lot which was awesome. read more

I've patronized this location several times over the years. Hadn't been in a while and had to take bagels into work the other morning so I decided to stop by. The guy who was working the front (and has been for years) must've woke up on the wrong side of the bed. He was quick and seemed to not want to be bothered. I ordered a bagel bundle and when he asked the flavors he immediately began putting them on the bag. Then I told him that I wanted them sliced. He seemed bothered and so I apologized for not telling him earlier. His mannerism was not pleasant and was very short and cold. I won't be back to this location again just because of him. read more

Bruegger's is pretty tasty! They have very friendly service here and they make your bagel to order. I had a nova lox bagel on an everything bagel and it was pretty good! I think all bagel places tend to put a ton of cream cheese on their bagels but better to have more than not enough. I like the convenient parking lot out back and the upstairs seating area as well. Quick and easy and just the right price too. read more

I'm here right now! I don't know about that newfangled "check-in" stuff, though. I've been to this Bruegger's once or twice before and I like it. It is a neat building with lots of space, plus I can take my laptop and just hang out and kill some time. The food and coffee aren't mind-blowing or anything, but they get the job done. I think the staff is particularly cool here. I didn't even know I had cheese options before at other Bruegger's for my bacon, egg, and cheese on a bagel. Yeesh! By the way, they have red, white and blue bagels today for July 4th. That's cute. Big windows, tall ceilings, and a second floor to hang out on. I dig. read more

The guy making the sandwiches looks very grumpy for some reason. This wasn't a good customer service experience.

If you are from bagel country, this place will never do. My husband and I came here at the recommendation of a NC native for their "amazing" bagels. I don't blame our friend or Bruegger's even. I don't think people here actually know what a good bagel looks, tastes, or smells like. These are not bagels. They are doughy, squishy, flavorless, textureless discs that happen to have a hole in them. We actually could not finish them they were so abominable. I'm not a picky eater, but I really couldn't stomach these. You'll have better luck with the bagels at Costco, or making your own. read more

Great breakfast place if you're on the run and not looking for something sit-down, although the upstairs seating area is cozy. The staff doesn't seem to change over the dozens times I've been and they're always very friendly. This isn't a gourmet breakfast place so make sure to temper your expectations. There's another chain bagel place right down the street but I would choose this place 9 times out of 10. The Western bagel sandwich is always a safe bet for me. The bagels are typically fresh and the fresh-squeezed orange juice is always a tasty way to kickstart your day. Ask about their bagel rewards card (free, 9 sandwiches gets the 10th free). read more

When ordering my bagel the employee started putting cream cheese on before I had a chance to say I wanted it toasted, and then he blamed me and said I should've said toasted already. Then he scraped the cream cheese back into the container it was in which seems wrong. I walked in needing a pick me up in the early AM and left feeling. Like I had gotten in trouble... read more