We have been long term customers of the Arc Vets…read more They were great when our previous cat was seriously ill, helping with the insurance forms, special food and doing everything that they could in a very difficult situation. We now know the vets by name and have a great relationship with them, which has continued on with our new cats. All the staff always appear to be really interested in all the pets and their "owners", taking care of everything from cats & dogs, to some of the more unusual animals that people keep now a days. A few years ago they expanded the surgery so that they could add more vets and consulting rooms, however their standards have remained high, the staff are always friendly and the place is always busy.

A number of years ago when we had Guinea Pigs! I was told…read moreabout a fantastic new Vet who had specialized in Exotics and She was somewhere in the Airdrie area! However try as i might I just Couldn't find this elusive Madonna! which meant for us a 90 mile round trip to Edinburgh for an Exotics vet that we trusted! when the last of Our Guinea Pigs passed away we decided that we wanted to try Rats as pets! Buying a couple of P{@H Rats we quickly found out the disadvantages of getting Factory farmed pocket Pets! Ant & Dec where the most loving Dumbo Rats you could ever hope to have! However Ants persistent cough and URI problems again lead us to find a vet a bit Closer to home! as his problems where far more urgent! than any other animal we had ... so a certain vets where recommended and we made them our new vet! by this time we had built our little family to 6 boys all of which demanded their play and cuddle time! Due to a bad experience with the newer Vet I decided to make a last ditch attempt to Find this elusive Madonna McGuire (Now Livingston) after fifty phone calls, I thought i was onto a possible clue as to where this amazing vet was hiding herself! So a trip to the main Practice and their she was in all her Purple Glory Madonna (eyes like a Hawk) Livingston! That's my Nickname for her as she miss'es Nothing! Madonna then got the 50 questions from me! I had learnt by this time to vet my vets to make sure they knew their stuff with regards to exotic's My first question to her was How much penicillin would she give a guinea pig who weighed 800 gram's and had a URI and urinary tract Infection! she gave the the now famous Madonna Look and told me that penicillin would more than likely Kill a guinea Pig and made the correct diagnoses with Baytril I then fired off a few more non trick questions and Madonna answered them faultlessly! when then had a nice chat about the exotic pets she had had over the years! I knew by the end of the chat i had found My Life long Vet. While I have focused on Madonna she has made it her mission to train any new vets in the practice up to her standard! And I am happy to say that I would not hesitate to take any Animal to Ark vet..as they all show a respect and professionalize for not only the owner but the animal that is left in their charge....

The best vet in the area. Widley respected and well liked…read morethis vet always goes the extra mile. He is based in a unit at the side of his house so doesn't have the overheads of the larger vets but his attention to detail is second to none. He is happy to refer you to the vet school if your animal needs more treatment but he does an outstanding job in the community.

Jim is a fantastic vet, he cares about your pet and it is never about the money. He has saved our…read moreOld English Sheepdog when he had a stomach tortion and another of our Old English Sheepdogs when she was only a tiny puppy and suffered a telescopic bowel and again years later when she took Pyometra. He did the same for our Bearded Collie when she had Pyometra. All of these incidents happened during the night or on the weekend and Jim operated on the spot. He's referred us to the Vet Hospital on a few occasions when our dogs have needed more involved intervention. We cannot thank him enough for all he's done and continues to do for our dogs. We have been going to him since approximately 1992. I cant rate him enough, he is such a sincere and caring man.

David and his team are fantastic, I can't praise them enough.read more

Very thankful to John Ferguson and his team for the wonderful care and help they have provided over…read morethe last year for my border collie Glen. My local vet diagnosed Glen with bilateral hip dysplasia when he was just 7 months old. We were referred to John last summer for a consultation appointment where he took X-rays and did the necessary investigations. The right hip was a candidate for salvage surgery, so it was arranged for Glen to stay over night at the practice and have his first operation the next morning. Glen recovered well after surgery and within 12 weeks he had a perfect right hip! He was coping well with having the one good hip so we let him enjoy life until we felt it was necessary to get the hip replacement done on his left side. This takes us up to April this year, when I noticed that Glen had started to show some stiffness. So along we popped to East Neuk to see John and it was agreed that it was time to perform the hip replacement. Eight weeks on and Glen has just had his checkup appointment and things are looking fantastic! Throughout this stressful and upsetting time John has been a complete hero; not just in terms of his expertise (which has obviously played the biggest part!), but also in how he has been so calm and reassuring. It really have me the confidence to stay strong whilst all this scary stuff was happening to my poor puppy. The reception staff are all wonderful and caring and always ready to listen to any worries/questions you have, even the stupid stuff. John was always there to talk to if you needed his guidance on anything. He even brought one of my appointments forward to give me peace of mind over something which was bothering me - turned out to be nothing at all, but he wanted me to be reassured so kindly squeezed us in a week early. They are all very sympathetic. It speaks volumes that Glen was desperate to get into the clinic today - he obviously has good memories of the staff there, as I literally have to drag him into our local vets!

Today was just a normal day. Who knew how it would end. My…read morecat Mr Bond became unwell and having just moved to the area had to choose a vet quickly. With the symptoms shared on the phone, I was seen within the hour and Catriona was very personal, friendly, helpful and professional. A clear course of events was explained in an easy to understand manner and pricing was offered before treatment began. Mr Bond was kept in whilst we headed home, but within 20 minutes I received a phone call with the prognosis. Unfortunately it was not the news I expected or wanted to hear, but Catriona gave many options and time to consider them. The right thing to do was euthanasia and Catriona allowed us to be present. Plenty of time to say our good-bye's and ample time on our own with him before we brought him home. Catriona also offered for us to call at anytime if we needed support or to talk. She understood that our Mr Bond was part of the family and was as important to us as any other family member. My last vets in Midlothian were amazing, but this service was above and beyond the call of duty and it is reassuring to know our other pets will be in the hands of the very best. I therefore have no hesitation in recommending them. Thank you very much.

I have nothing but praise for all members of staff at this practice. Barbara has care for all 4 of…read moreour dogs as well as 2 of our cats. Unfortunatly we now only have one cat remaining as the others have passed away due to old age. When the time has came for each animal Barbara and lately Hannah has handled the situation professionally. weeks after we have received a sympathy card from the practice each one hand written by the vet and each one naming our remaining pets as well as familly members. This practice also donates their time for free to various animal charities in the local area. Highly recomended.

Excellent vetinary practice that took care of my four cats before I moved away from the area. It is…read morea small surgery and you usually have to wait a while before you are seen but the staff are very friendly and clearly care about their patients. Lovely vets who remember my cats and treat them with care and attention.

Ashley vets is the best veterinary surgery I have ever been to and I have had pets my whole life. I…read morerecommend this Vets to anyone, the owner Doranne Ashley is the main vet and surgeon, and this lady knows her stuff. She is so very kind to the animals, even when they do not want to be her friend, and a bonus she is very understanding with silly pet owners like me. As you would enter Ashley's you may be greeted by vet nurse Kim who is excellent at her job, where she meticulously goes about the filling your complimentary lifetime vet history card to fill in on every visit. They will always remember you here and your pet by name which is really quite rare in this day and age even at a vet centre. They are ever so friendly, and will squeeze you in and stay late if you are really in trouble with your most precious pet. Ashley's is the best place you could ever take a four legged member of the family for first class treatment from start to finish. A little point of advice, try not to make your appointment at rush hour because roads on to this vets can get very busy around that time. Do not let this put you off, it is worth the wait and the travel time just for that piece of mind.

This is a great new vet in the west end of Glasgow. The staff are really friendly and helpful and…read morethey really care about your pet. There is free parking close by so it is really handy and easy to get to. I would recommend it!