Choosing a vet to take your beloved pet to is like choosing a nursery for your kid. It has to be…read moresomeone you respect and trust, who you would feel safe in the knowledge that they were prescribing your pooch the right medicine. We took our little puppy Ollie to a different vets at first in a neighbouring village but didn't find them to be very accomodating when we needed them most; my pup was taken from his mum too early and had a lot of digestion problems. One night, in an emergency we called the Brannock Vets Surgery, when the pup was really poorly. They couldn't have been more helpful, telling us exactly how to deal with the problem. So they became my doggies new doctor! The surgery itself is small, with one treatment room and extensive area through the back. The receptionists are young and friendly, and always really sweet when my pup piddles in the corner every single time he goes there! The vet, Elaine, is just fantastic with the animals and puts them and the owners at complete ease. We even ring up sometimes just to ask advice and she's always happy to help. The surgery sells a small selection of pet food and toys too, which is handy if you want to reward your furry friend there and then for his bravery! Fantastic vet, can't recommend it enough!

This place has been looking after two of my boys now. They have taken care of my first boy all the…read moreway through his life and took care of him so well even through the worst of times. I have nothing but the highest of praise for the vets and others here and you should have no hesitation in taking your beloved pets here at all.

This is a brilliant vets. All of the staff are wonderful from reception staff to the vets…read morethemselves. I have never had any problems getting an appointment for my cats and their costs are reasonable. I had a problem with a previous cat and the vet was great and spoke to me at length about my options. Regrettably it was decided that my cat needed to be put down but it was made much easier by the staff who were excellent and opened up the back door for me as I was really upset and it meant I did not need to walk through a room full of people.

Fantastic vetsread more

This is a very busy practice which is centrally located. Parking facilities are excellent with a…read morecar park situated right next to the building. Around 6 vets work here along with nurses and assistants. They are open until 7pm on most evenings. The practice is clean and tidy and they operate an efficient service to ensure that you are seen as quickly as possible, especially if you pet is really unwell. The advice is offered in laymans terms in order for anyone to understand what is going on. All staff are very helpful and most of them have worked there for a long time. I think that it is nice that they call their pet by their own name eg, rover and add their surname on when they are being called for their appointment. I feel as if the pets they treat are in safe hands.

I have used the MacRitchie Vetserinary Practice since owning my first dog nearly 30 years ago! They…read moretook great care of my wee bichon frise, misty and saved me from having her ears operated on. The staff are all lovely and will put you at ease if you have to leave your pet for treatment. Thanks for all the care and attention over the years x

A number of years ago when we had Guinea Pigs! I was told…read moreabout a fantastic new Vet who had specialized in Exotics and She was somewhere in the Airdrie area! However try as i might I just Couldn't find this elusive Madonna! which meant for us a 90 mile round trip to Edinburgh for an Exotics vet that we trusted! when the last of Our Guinea Pigs passed away we decided that we wanted to try Rats as pets! Buying a couple of P{@H Rats we quickly found out the disadvantages of getting Factory farmed pocket Pets! Ant & Dec where the most loving Dumbo Rats you could ever hope to have! However Ants persistent cough and URI problems again lead us to find a vet a bit Closer to home! as his problems where far more urgent! than any other animal we had ... so a certain vets where recommended and we made them our new vet! by this time we had built our little family to 6 boys all of which demanded their play and cuddle time! Due to a bad experience with the newer Vet I decided to make a last ditch attempt to Find this elusive Madonna McGuire (Now Livingston) after fifty phone calls, I thought i was onto a possible clue as to where this amazing vet was hiding herself! So a trip to the main Practice and their she was in all her Purple Glory Madonna (eyes like a Hawk) Livingston! That's my Nickname for her as she miss'es Nothing! Madonna then got the 50 questions from me! I had learnt by this time to vet my vets to make sure they knew their stuff with regards to exotic's My first question to her was How much penicillin would she give a guinea pig who weighed 800 gram's and had a URI and urinary tract Infection! she gave the the now famous Madonna Look and told me that penicillin would more than likely Kill a guinea Pig and made the correct diagnoses with Baytril I then fired off a few more non trick questions and Madonna answered them faultlessly! when then had a nice chat about the exotic pets she had had over the years! I knew by the end of the chat i had found My Life long Vet. While I have focused on Madonna she has made it her mission to train any new vets in the practice up to her standard! And I am happy to say that I would not hesitate to take any Animal to Ark vet..as they all show a respect and professionalize for not only the owner but the animal that is left in their charge....

So i got up early this morning to go to ark vets to get some flea stuff for my dog only to be told…read morethat you now have to order it 24 hrs in advance. I then said i'd come back tomorrow morning and she then said no you will need to come back in the afternoon as the vet has to sign it off. HELLO!!!! that's not 24 hrs. I am not a happy bunny. Ark Vets don't you think it might be a good idea to let your client's know of the prescription laws changing so you don't waste their time and money travelling to and from just to be told they have to come back the next day to collect it Just a thought!!!!!!