I have never done business with this company. However, their place of business is right at the…read morecorner of the subdivision of where I live. I take care of our front entrance. I work long and hard hours cutting the grass, picking up the trash, raking up the leaves. They use a landscaping company that I noticed used their blowers to blow all their leaves off of their property onto our neighborhood property. My husband went to their door and mentioned it to them. The young woman there shut the door on my husband after he addressed the issue. She did not care whatsoever about it. Who would want to use a company like that that has employees who are rude and disrespectful? The Scriptures have been fulfilled 2 Timothy 3:1-5. I'm very disappointed that we have neighbors like that.

I got a 44x16ft new deck with all gravel undeneath and 8ft new fence with this company. This was a…read moreproject that my husband and I had dreamed of doing for a long time and had to do many sacrifices in order to position ourselves to afford it. Thus, it was of most crucial that we chose someone very trust worthy with our huge life time investment. It was a long process because it required knocking down everything I had and building everything from scratch. Because my project was large, I actually got quotes from many GCs around my area but I went with redemption in big part because of their prices. They were not the cheapest nor were they the most expensive either. But everytime my husband and I would specifically calculate a price for anything and ask them about their price, they would be right along the line range of what we we had calculated to be a respectful price. That always led me to think that they are very professional as well because obviously they are in business to make a profit but also to be fair to their customers. That was very important to me to be able to work with a company that thinks about their customers, their workers and their bottom line all at the same-time. I also felt that their payment terms aligned with ok materials are purchased they are at your house, first payment is due this day etc meaning they ask for payment when you can see where your funds are going and that allowed me to built trust throughout which is key for us when doing large projects. I also learned a lot from this project that is important to give your opinion often during the whole process. For example, I wanted my doors installed one way and once some of it was built, I realized that I need to tell the workers hey wait a minute, I actually think it looks better this way, lets change this or that before we go further. Communication is key when someone is working at your house for months, you cant just sit there and expect everyone to read your mind and ask to change things once is all finished. I felt I was able to communicate with everyone well and the workers knew very well exactly what we liked or didn't like all the time because we were always following the process. Each day that the workers finished their day, my husband and I will review how things looked and ask ourselves is this how we imagined it in our dreams? We were well aware that things may look different once installed or built but wanted to make sure that we catch anything we could potentionally not like later within a reasonable time to make adjustments. They were always very accomodating to us ofcourse within resonable expectations and within budget. I also felt that there were many times we would ask for things that were not initially quoted and they would right away tell us the change in price before it was done and I appreciated that as well. My deck and fence were done in a very reasonable time, yes we did have some delays but they were outside both of our control. You cant go into a project thinking is going to be quick, everything takes times and a lot of patience is required in construction projects this large and we knew this very well from the begining. I really enjoyed working with this company as communicaton with workers and project managers was smooth and I felt that our opinions mattered. I would love to work with them again in future projects to keep building a home that our children can enjoy for generations to come !

Always helpful and ready to go the extra mile to help me fulfill my supply needs. Sometimes I have…read morea question or request outside business hours and when my expectation is that they'll respond on the next business day, they will respond prior, despite being entitled to their personal time. Thats greatly appreciated.

Unfortunately, we have had a terrible experience with this company. We returned some windows our…read morecontractor measured to be the incorrect size. After they picked up the windows, we were promised a refund. They never attempted to contact us or issue a refund. Half a year later, they claim that the windows were always the correct size and refuse to issue a refund. Our contractor has stopped doing business with them due to repeated issues.

I bought a real fixer-upper but only had 3 days to change my mind. Naturally, I needed someone who…read morecould tell me the approximate cost of my investment to be. I initially telephoned and left a message with the company as well as over 15 other companies. Mr. Pressley is the only return phone call I received. I explained the urgent nature and he agreed through later email communication to come to my home on his day off and finalize the mountainous inspection report before the deadline. I was skeptical but he showed up, spoke with me clearly, did not overestimate his promises and was able to deliver the product to me as promised the same day (Sunday, his day off). In this market, a good licensed contractor to adequately describe and estimate your necessary repairs is invaluable. This is the story of Mr. Pressley. His report forced the seller the shave approximately $450 off of their already low price. Thanks again!!!

Thank you for sharing your knowledge and properly educating me for success with my new home...You…read moreand your services are well appreciated and truly AAA! -Travis C

Follow-up on past work that needs touching up and minor repairs…read more Very difficult to reach following a spring job that cost over $22,500. The support beams started splitting and I asked for a solution and three texts later, still no response.

This was a small drywall repair project. But the repair was behind and above where my water heater…read moreis located in the garage. A really hard place to access. They provided a fair estimate that was appropriate for the job. Their communications with me were great from start to finish. The did an excellent job on the repair. The repair was done as requested with the area now patched, taped, mudded and sanded and fully paintable (will be done by me). They took extra time to make 100% sure that the repair was perfect. Extremely professional, organized and more than competent. A job very well done. And I wouldn't hesitate to hire them again.

I had a slow water leak in my kitchen caused from a faulty refrigerator water line. It caused…read moreextensive damage to my sub-floor and cabinets. CHL did an excellent job replacing the floor and cabinets. But as we got into the project I decided I may as well re-do the entire outdated kitchen. They removed a bar stool area and built me a beautiful island with more cupboard space. Also contacted with and electrician to replace fan lighting, granite and more. They also opened up my wall to connect it better to the family room. They were very affordable and all who I worked with was professional and just nice people.

Called CHL for a quote to repair my Portico. Gentleman came out to my home very quickly and assess…read morethe damage and what was needed. He was going to email a quote after pricing the materials. 2 weeks later I had to call back to inquire about the quote; was told a bigger job that was previously bid on in came in and they would be booked for the rest of the year. Gentleman also said he thought he contacted me to tell me that, I received no such call. Very unprofessional in my case, I guess my money wasn't green enough.

I can't say enough good things about my experience with Bradford remodels. They were able to…read morecomplete my project well before the timeline. They were very attentive and had great communication throughout the process and listened to what I wanted and made my vision a reality. I'm so happy I chose them. Ask for Marlon for your project manager. You'll be glad you did !!!

Like another reviewer stated, they just didn't follow up. I…read morehad asked for planning and quoting for a basement finishing. Originally got a fast reply via phone, set up an appointment, and had someone come out and take a look at the basement. He was friendly and seemed to be interested and capable. He said he would go back and work out a floor plan and pricing estimates for what we had discussed. He did let me know that they were behind on some projects, and we discussed that it was not an immediate need, but he said he would get back to me in about 2 weeks. 3 weeks passed and I reached back out. The person I called said he could see that it was being worked out and to just give it some more time. It's now been 7 months, and have given up believing I might eventually get a quote.

My review & opinion is this is the worst Restoration company in all of Georgia. I give this company…read morea NEGATIVE -5 Stars. Absolutely horrible in my opinion. I would never use this company again, not even for a DOG HOUSE. The service has been the worst service I've ever encountered in my life; the Quality of work is beyond disappointing and the value, umm what "value". They lie to you over and over again, despite what they say is in emails, text messaging and phone calls, as if you can't read it back to them. There are two people there who is running this company's reputation into the ground, " R.H and C.K " and the owner R.C is not making his employees take accountability of their actions. If only he would do his due diligence, he will see where the failure lies within his company. It's heartbreaking to see someone work so hard to establish a business and behind the scenes his 2 employees are tearing it down. Sad but True.

Update/Response:…read more Point #1: Don't ever trust a company that puts more effort in trying to control the narrative vs. paying for its mistakes Point #2: Save your fake apology. They have no integrity. Above All still has not compensated me for the damage done to the ceiling of my garage by their plumber, Joe T. Point #3: The reason why it took me so long to respond is because it has taken me a long time to simmer down from being so infuriated and enraged by how dishonest and irresponsible this company has been instead of just paying and moving on. Point #4: Instead of putting up a lengthy, bogus response to save face and counter my complaint, they should have put forth the effort to just pay the amount CONFIRMED via email by the contractor who made the repairs to repair damage to my garage ceiling. At the time, I was preparing the home to put on the rental market. Point #5: Stop trying to distract the reviewer with your irrelevant background and your bogus timeline. YOU PUT A HOLE IN MY CEILING IN A HOME THAT I OWN AND DIDN'T PAY FOR IT. Point #6: I don't trust Joe T.'s assessment of my pipes. He's your guy, he caused unnecessary damage to my home and you are not taking responsibility for it. Point #7: I wouldn't ask for CPVC adapter because I'm not an expert. A expert came out and assessed Joe T.'s work and made that recommendation. You're not smart or clever. It's apparent you all think you are or at least smarter than me and the reader. When you were hired: IRRELEVANT The mistake you made in ordering the supplies: IRRELEVANT(although it was RED FLAG that I should've paid attention to) How long it took your installers, who were rushing and left a pieces of flooring buckling, took to do the job: IRRELEVANT The type of flood put down: IRRELEVANT What time plumbers arrived, left or ate for lunch that: IRRELEVANT What's important? The fact that you still didn't reimburse me for the cost of repairing the holes made by Joe T. Plumbing, despite the fact the contractor sent the FINAL BILL via email.

Fought hard to get my insurance company to approve R4 for remediation work after a fire. Years ago…read morewe used them for a kitchen remodel and were happy. But it's not the same people now. The work was shoddy and even worse, despite promises, they put a lien on our house over a small amount that our insurance company had outstanding. This was due to an administrative error but after recommending them they nailed us to the wall with a lien over a very small debt that was not ours to pay. So forget any loyalty between customer and business. Their workers didn't speak English and looked like they were being paid substandard wages. The lien was the final straw with R4. Stay away.

We had water damage in our kitchen and this was our first experience as homeowners. The extent of…read moredamage was not only to the cabinets but also the flooring. Of course our insurance company low balled us and tried convincing me that replacing only the bottom cabinet unders the sink and patching the floor was necessary. A good friend referred Jeremy and his team at R4 restoration and he was a life saver. After close inspection we not only need water remediation but extensive work to make us whole again. Jeremy and Sean were extremely professional, knowledgeable and very attentive to our every need. Because of his expertise and familiarity with working directly with the insurance companies, we were able to get a entirely new kitchen. New flooring throughout the house ( due to discontinued flooring ), all new cabinets, countertops, backsplash and fixtures. R4 restoration was truly a Godsend and I highly recommend their services if you want a company based on honesty and integrity. James Washington - extremely happy customer