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    Brows By Giana

    4.1 (29 reviews)
    ModerateWaxing
    Open 9:00 am - 4:00 pm

    By appointment only

    Services - Brows By Giana

    Waxing

    Brows By Giana Photos

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    Lover her amazing work
    Seleste K.

    My friend found Giana for me based on reviews. Let me just say ..she is amazing. Explained what I was looking for and she nailed it so quickly. My brows look amazing and she is super super sweet, easy to talk with. The shop is really nice and clean location is down the street from my place so perfect score. I found my brow girl and def recommend her without a doubt. A+++++ thank you Giana

    A J.

    Friendly and talkative. Did a terrible job on my brows. She did not shape them to match so each one was a different shape. Also I asked for her not to fill them in as I never do and wanted to see what they would look like I wear them everyday. She wanted to argue and insist on filling them in only for me to walk outside and wipe the fill off to find indeed the brows looked terrible. Even the fill looked bad per the pictures. Top picture before I went in, 2nd picture with fill in and 3rd picture with fill wiped off. As you can see the shape is off, one is fuller then the other. It doesn't look clean at all. How can any brow artist allow someone to walk out of their establishment looking like this is beyond me. The fact she had to push the fill even after I asked her not to was poor customer service. Also you have to sign a paper stating if you did special facials you should advise them. Um that might have been something good to know BEFORE driving all the way to the appointment so poor communication and information on that. Also she is located inside a salon which would have been helpful to know not being familiar with the area. Also I asked about tinting as my previous brow person in another state used to do it for me. She basically told me it wouldn't even last a week and not worth it. Now I have done it before and has lasted 3-4 weeks so either she was bs'ing me or she is just not knowledgeable enough about brow products to carry the right one for her clients. Got charged NY/NJ pricing for subpar experience.

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    4 years ago

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    5 years ago

    So Kind, gentle with brow waxing, consults with you for your personal preferences, and amazing results!!

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    3 years ago

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    9 years ago

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    9 years ago

    I love getting my brows done there. Brooklyn is the best. Always super sweet and leave happy every time.

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    7 years ago

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    9 years ago

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    9 years ago

    First time having Giana do my eyebrows and she did such a fabulous job! I love my eyebrows!! Thank You Gianna!! I highly recommend her.

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    Review Highlights - Brows By Giana

    I found my brow girl and def recommend her without a doubt.

    Mentioned in 2 reviews

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    Radiant Waxing - Alon

    Radiant Waxing - Alon

    4.3(23 reviews)
    0.5 mi
    $$

    don't know what has happened to this place. Every time we have new staff. My husband and I had…read morewaxing with a new girl on a Sunday .I had my cheeks and sideburns waxed. My husband had his nose waxed. When we left his nose was bleeding a little and my face was very red and hot. I applied Benadryl cream when I got home. 24 hours later on Monday I went back in and showed them my face. They gave me some cream. I wanted to speak to the manager. I was told she would be notified and get call me asap. Tuesday I left a message and no one contacted me. Wednesday I called and left another message. I did finally get a call back on Wed from Denise. She was apologetic and immediately gave us a refund. She advised the girl who did this would receive more training and we thought everything was fine. About 2 hours later I get a call and text for me to contact her. I called and Denise says ," I notice on your file YOU HAVE CANCER! I am trying to get to the bottom of this." It really irritated me. I have been going for about 2 years. She tried to say you can have negative skin reactions from Chemo and Radiation. I interpreted her and advised it's none of her business but with the Cancer I have NEVER had chemo or radiation. Then she was very defensive and said again, I am trying to get the bottom of this but I don't see on your file that we have ever waxed your face, just your brows. I have never had my brows waxed by them. I get my brows threaded. We argued and DENISE HUNG UP ON ME. I sent her a text the next day since she had texted me asking for clarity if they will not wax someone who has Cancer? I told her I wanted closure on the conversation since she hung up on me. She never responded. 1. Extremely unprofessional. 2. Unable to keep staff 3. Unable to train staff properly This is not my problem. The waxologist did not wax my face properly. Kept pulling up and then putting same strip down and pulling up again. She waxed my husband's nostrils 3 times. I wish I could give them Zero stars.

    Laurel did my Brazilian and was absolutely amazing. She was bubbly, personable, and conscientious…read more I felt comfortable with her. She even amended my treatment plan to something more reasonably priced, as I don't have much hair and she didn't feel it appropriate to over charge me. Something you don't routinely see in this day and age! She was absolutely amazing and I 1000/10 recommend her for your treatments. The only reason I don't give 5 stars is that this establishment does not use hard wax for Brazilians. I have extremely sensitive skin with areas of thinning that repeated passes/rips with soft wax causes tearing and is extremely painful/uncomfortable following the treatment. This is not the fault of my amazing waxologist - it's a poor business model by the company. If they would use hard wax for Brazilians/customer preference, I would give it 5 stars.

    Photos
    Radiant Waxing - Alon
    Radiant Waxing - Alon
    Radiant Waxing - Alon - Check out our clean, chic, modern suites!

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    European Wax Center

    European Wax Center

    3.9(26 reviews)
    2.2 mi

    I have been a loyal European Wax Center (EWC) client since 2018, consistently receiving services at…read morevarious locations throughout Los Angeles and New York with zero issues--until I had the absolute misfortune of visiting the European Wax Center at The Strand on Huebner in San Antonio, Texas. This was a routine appointment--my usual services with the addition of a simple eyebrow cleanup. What I walked away with was not only physical damage but an experience so shockingly unprofessional that it has permanently soured my trust in this brand. The so-called "wax specialist" managed to get wax stuck in my hair and proceeded to over-wax one of my eyebrows to the point of it being practically bald. This was the complete opposite of what I clearly requested: a basic, minimal clean-up to maintain my natural shape. The difference between my two brows is glaring--something no competent technician should ever allow to happen. When I expressed my horror and asked to speak to the manager, Victoria Willis, a multi-unit manager, I was flat-out refused. Let me repeat that: A manager refused to speak to a customer who had just received visible, damaging, and unacceptable service at the hands of her staff. I've worked in the corporate world both as an employee and a customer, and never in my life have I witnessed such blatant disregard for customer care or accountability. In what world does a manager hide from a legitimate complaint involving botched services and physical injury? The sheer lack of professionalism, empathy, and basic human decency is appalling. To make matters worse, I had redness, irritation, and inflammation along my brow line and scalp from the wax--documented in the photos attached. No one in leadership offered an apology, or any form of resolution. I was only offered hair growth product AFTER I burst out in tears over this horrific experience and my close to bald brow. In the end, I was dismissed like my experience didn't matter. This location is an embarrassment to the EWC brand. If Victoria Willis is the standard for leadership, it reflects a toxic culture of negligence and cowardice. To the corporate office: Do better. And to other customers--go elsewhere unless you want your appearance and dignity left in shambles.

    I've been coming to this location for at least a year but my last visit was not so great. I've been…read more(Brazilian) waxing since 2009 and never been burned. This last visit I was and I didn't even realize it was happening during appointment. I felt some warmed but nothing that made me need to alert and stop. I believe she just went over the area too many times.

    Photos
    European Wax Center
    European Wax Center
    European Wax Center

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    Brows By Giana - waxing - Updated May 2026

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