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    Brown's Pinestraw

    3.3 (12 reviews)
    Closed 8:00 am - 5:00 pm

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    7 years ago

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    4 years ago

    Best pine straw and customer service ever!! I will never go anywhere else! My yard looks beautiful!

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    3 years ago

    The best for quality and price. Customer service is #1. I've been a happy customer for over 25 years!

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    6 years ago

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    7 years ago

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    Gramma B's - Best of Atlanta Magazine

    Gramma B's

    2.7(13 reviews)
    3.7 mi
    $$

    Great selection but CAVEAT EMPTOR when it comes to returns. Unlike almost all other sellers of…read moreplants (both outdoor and indoor), Gramma B's does not warranty any plants they do not maintain. Now, how often do you buy a plant and have the retailer come to your house to maintain the plants? I would assume NEVER. Almost all other sellers of plants realize this, assume buyers are honest and that they take care of plants according to the instructions given or provided by the seller or from a web-site, book or general knowledge. (Home Depot, Lowe's, Pike's, etc). But not this place. We paid a hefty price for the plants, paid an even heftier price for delivery and paid the price for a non-warrantied plant. BTW, we bought 2 of the same, one survived well, the other did not but somehow we were at fault even though both were taken care of in exactly the same manner. For the price, service and selection, I would recommend going elsewhere!

    BUYER BEWARE!!!! I…read morewant to start by saying I have been going to Gramma B's since they opened. I have recommended them to many friends and associates. In the beginning, they were terrific and had great prices and the flowers/arrangements were gorgeous. Boxwoods but not as much is what I would say. Why the one star? I moved away for 2 years and returned to the States last year and of course returned to my favorite florist. Last Friday, I received my last order. I normally have Gramma B's put arrangements into my own pots. When I dropped off 2 of my pots I mentioned we would do hydrangeas and some greenery. Imagine my surprise when the bill came and I had been charged $500.00 (for 2)! Even when I mentioned to the owner's husband (who delivered the plants) that I thought the price seemed kind of high, he agreed! Here is the breakdown for each pot I was provided after I questioned the charge: (2) 10" Blooming Hydrangea 42 ea $84 (1) 6" Crocodile Fern 16 16 (2) 6" Varigated Ivy 12 24 (1) 8" Pothos 16 16 (2) 6" Rex Begonia 15 30 (1) 6" Zebra 11 11 (1) 4" Mother Fern 6 6 Soils, liner, moss reindeer,mood lichen 31 Labor & Design 30 Total $248 If I can, I will upload pictures of the pots. There is no doubt that the arrangements are beautiful, but I was sick to my stomach every time I thought about it and every time I passed the sign at Pike's saying "Hydrangeas $17.98". I then thought, perhaps the owner accidentally charged me for my containers, but that was not the case. I let her know, I couldn't keep the plants and that I would be bringing them back. I had truly hoped she would have worked with me. She said I had to pay for the labor (which I was fine with) and a restocking fee of $140 and I could only do it for the next 24hrs. So basically I had to pay $200 for nothing. This has been an extremely disappointing experience. Especially since when I went back to return the plants, the owner proceeded to make me feel like I had done something wrong and tried to "school" me by saying next time I needed to provide a budget. Who knew you needed to mention a budget for hydrangeas, greens and dirt? I was happy for their success and to see how much they have grown. Especially since Sandy Springs really needs a great florist. Unfortunately, I guess I'm still looking.

    Photos
    Gramma B's - Floral Design

    Floral Design

    Gramma B's - Urns and planters

    Urns and planters

    Gramma B's - Outside

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    Outside

    Leslie's Pool Supplies - Free Pool Water Test Station

    Leslie's Pool Supplies

    2.5(8 reviews)
    3.5 mi

    I'm not into writing reviews, but sometimes they're just needed. I had called this location several…read moretimes throughout the day to verify what I needed to bring with me before going to the location to get my water tested and presumably purchase chemicals. Well, no one answered the phone most times I called, the one time he did pick up the phone, I hung up after 15 mins on hold. No answer when I called back. I left work early and went in anyway. The person working was less than friendly and refused to test my water because I was not 100% sure of the gallons in my pool, despite my having a fairly accurate number due to having just gotten estimates to get the pool refinished. When I mentioned that I had called several times I got "well I'm working alone and am very busy" .... So busy that he was outside the store lounging on his cell phone when I got there, with zero people inside the store. Lesson learned? Don't bother calling and if they haven't done work for you in the past (aka someone from their company measured the pool) they don't have much interest. 1.5 hours of my working day wasted.

    Terrible service! Drove 40 minutes to the Sandy Springs location arrived 20 min before they were…read moreclosing and was told their system is down I can't buy anything unless it comes back up before 7pm. After waiting 10 minutes and asking was it back up yet, the assistant manager told me "no I would have to call help desk and I doubt they can get it up before 7pm". Then I asked if he could call the next location and ask if they would wait for me to arrive as a courtesy since we drove 40 minutes to Sandy Springs. Instead of calling he states "if you can get there in 10 min they'll wait". So I ask again if he could call just hoping he would act like he gave any care he says "I mean they close at 7 I doubt it." Keep in mind the next location is 13min away according to gps. I then walk out 6:55 as I call the Jhonson Ferry location & the door is locked immediately behind us. I speak with the Chazz at the other location he states he would wait a few for us to arrive. We tell him gps say we'd arrive at 7:09 pm. He first says he'll wait for a little then ask where we are coming from and we tell him the Sandy Springs location. He then states "I don't think you'll make it here that fast with traffic" I tell him I'm en-route and gps say 7:09. Chazz then resends and says "no I'm just going to close at 7 today" whoever is teaching these guys customer service needs to let them know the importance of if a customer is there you should exhaust solutions in order to feel that customers request not continue to let the customer know that you close at 7 PM. I can think of multiple solutions that could've been offered if his system was down one being call the next location that had it in stock and make the purchase through that location. I worked at enterprise for seven years as a manager before starting my own company and not only would we wait until we had the last customer out the door before we closed, if a neighboring location was in need especially the manager would be willing to stick around for a few minutes to help. Closing time is only when the doors are locked not the time that you stop helping existing customers. The nonchalant Ness equals terrible service now I'd never want to give business here.

    Photos
    Leslie's Pool Supplies - Expert Water Testing at Leslie's

    Expert Water Testing at Leslie's

    Leslie's Pool Supplies - Leslie's In-Store Service Center

    Leslie's In-Store Service Center

    Leslie's Pool Supplies - In-Store Professional Customer Assistance at Leslie's

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    In-Store Professional Customer Assistance at Leslie's

    The Home Depot

    The Home Depot

    2.8(81 reviews)
    4.1 mi
    $$

    Home Depot is one of my fav shops for all home based products . This location was good . Very…read moreclose to the exit and nicely placed . We were diving back from airport and wanted a Home Depot on the way . This shop was perfect . As always , they have some amazing products and I keep going to Home Depot ! Parking was a bit crazy . This location also has Costco and hence it is crazily crowded . Service can be better here . Billing was quick. Love buying paints , garden center , and everything related to a home : sometimes they also have amazing deals for home appliances.. refrigerators, washer dryers etc. good experience overall .

    Came here pretty early on a Saturday and what a great time to come. Not many people and so many…read morestaff members making sure we are being helped. I was looking for a particular item I saw online and asked to see if they had this in stock or if it's just online. The store manager Wade helped me and they didn't have it online but he went above and beyond to find another item and price matched it to the online item. Wow, so unexpected. I felt so VIP and it felt great to feel someone being so nice. Then at self checkout, we had some small tape with no bar code and they were like,"don't worry about it"! Again such a small gesture is really nice. Store manager Wade is clearly doing great things at this store and his staff is following. And I'm not saying because I got something this is the reason for the compliment, it's the customer service.

    Photos
    The Home Depot
    The Home Depot
    The Home Depot

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    Brown's Pinestraw - homeandgarden - Updated May 2026

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