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    Browns Kitchen Center

    4.7 (12 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 1 month ago

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    Holiday Sale! The ultimate must-have Swiss Army knife in the kitchen called, "Little Red Knife". Perfect - stocking stuffers. Trust me!
    Jillian B.

    Holiday Sale! The ultimate must-have Swiss Army knife in the kitchen called, "Little Red Knife". Perfect - stocking stuffers. Trust me! Best store for kitchen supplies!

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    Mays-Munroe

    Mays-Munroe

    3.0(30 reviews)
    0.3 mi

    Bought in 2025. Customer attention is great but boy do they lie, lie, lie!!!! We were told so many…read moregood things about our $2,400 top load Speed Queen Washer that were false. The agitator does not agitate it slides thru clothes without moving them, so nothing gets moved or cleaned. Everything is same position going in and coming out of this washer. Everything we asked for in a washer was ignored and we believe we were sold a unit that they needed to get rid of. Don't trust this business. Repairman told us this washer unit is a 2021 and not a 2025. We are now stuck and they will not discuss the matter.

    My faith in Mays Munroe was restored yesterday when Ian Murphy greeted me like a valued customer…read more He didn't know me. Or my 29 1/2 yrs as a loyal customer purchasing every major kitchen and laundry room appliance plus mattresses. Ian listened to my needs and budget, offered several good options, going above and beyond. I also noticed some familiar faces, none of which looked happy to be there. One man was sighing with frustration at something, and the women looked mad at the world. Not a happy workplace. Other customers have noted same. When the family members assisted me in the past, it was with disinterest, seemingly bored, whether a 10K fridge, a new Bosch, or w/d set. Why did I continue spending my money there? Because they are a local, family-owned company and I am committed to standing by those companies best I am able. Yesterday, I was truly reluctant to walk in, but I am so glad I did. Maybe you're one of the lucky ones that the other sales staff appreciate, but if not, ask for Ian Murphy. You'll be happy you did.

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    Mays-Munroe - Mike Monroe in a rare moment of not multi tasking.

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    Mike Monroe in a rare moment of not multi tasking.

    Mays-Munroe

    Mays-Munroe

    1.6(7 reviews)
    0.4 mi

    My experience has been terrible!! I purchased a $3K+ Bosch refrigerator from Mike Monroe at Mays…read moreMonroe. The freezer fan freezes over every few weeks. This results in the refrigerator sounding like a lawn mower and I can't hear the TV in the next room. Mays Monroe has sent multiple repairmen to fix. Mike Monroe wants me to get a new one from Bosch. Bosch collects lots of receipts, etc, but nothing to their satisfaction and has placed me in an infinite loop of avoidance. Mike Monroe made the offer to let me buy a new refrigerator at his cost but that was still more than $3K, in fairness a few hundred less than I paid 3 years ago.

    I bought all of my. appliances from them for my new home. I upgraded everything above my builder's…read moreallowance. 1. Delivered gas stove. ordered electric. Had to wait to convert outlets. 2. Bought most expensive refrigerator in the store. Standard refrigerator delivered. My son lost a day of work to be sure correct one was delivered. Door had large dent and scratches like it had been dropped. 3/23 3. Chipped cabinets when installed dishwasher. 4. Ice machine didn't work properLu. son pulled unit out. Floor full of debris and cardboard, water connection tubing bent. my son cleaned up the mess to prevent fires and unkinked tubing. Ice works. 5. Called, texted, and emailed more than 50 times for a year about refrigerato. I was concerned that it may have been damaged other than door. 6. Today, 3/24 I had a phone message that my parts are in. Waiting to see what parts they are referring to. bv

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    Mays-Munroe - Did you guys have this part is for a whirpool dryer mod WED5100VQ1

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    Did you guys have this part is for a whirpool dryer mod WED5100VQ1

    Master Granite

    Master Granite

    1.5(2 reviews)
    0.4 mi

    This company totally screwed up my kitchen job. The held up the job 5 weeks and installed the wrong…read moreproduct. They also refused to even come look at the job. They also used a bait and switch tactic by quoting a low price and doubling the price and also using an inferior product instead of using what was ordered. The owner was involved and refused to look at the installation and denied his responsibility

    Tracy was very professional and helpful during my first visit. Leon and the young gentleman that…read moreinstalled my counters were professional as well. They came out to measure after I put a deposit down. They called back a few days later, asking me to take a pic from the wall to one of my corbels to measure, I guess they forgot to measure. I suggested they come back and not trust my measurement. However, I emailed the pic with the measurement. Received a call and email from Sandra mentioning they will arriving around 10:30am on 12/30. I followed up with an email and I did not receive a reply. I took the "no reply" as a confirmation as some people in Tallahassee do (boggling). Called them on 12/30 several times because they were almost 2 hours late. Tony Bianco calls to find out why I'm upset and tries to over talk me. I asked for a discount because of the tardiness and I was denied. Then he calls me crazy (were both yelling at one another) and I mentioned I will write a review because of his lack of professionalism. As I mentioned to him and Sandra, if my email follow-up expecting them to arrive at my home around 10:30am was inaccurate, they should've corrected me. That would've cleared up everything. Lack of customer service. I won't do business with them again.

    Browns Kitchen Center - cookingschools - Updated May 2026

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