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    Master Granite

    1.5 (2 reviews)
    Open 9:00 am - 5:30 pm

    Services - Master Granite

    Countertop installation

    Fireplace cleaning

    Fire heating system conversion

    7 More Services

    Fire heating system inspection

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

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    4 years ago

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    Mays-Munroe

    Mays-Munroe

    (30 reviews)

    Bought in 2025. Customer attention is great but boy do they lie, lie, lie!!!! We were told so many…read moregood things about our $2,400 top load Speed Queen Washer that were false. The agitator does not agitate it slides thru clothes without moving them, so nothing gets moved or cleaned. Everything is same position going in and coming out of this washer. Everything we asked for in a washer was ignored and we believe we were sold a unit that they needed to get rid of. Don't trust this business. Repairman told us this washer unit is a 2021 and not a 2025. We are now stuck and they will not discuss the matter.

    My faith in Mays Munroe was restored yesterday when Ian Murphy greeted me like a valued customer…read more He didn't know me. Or my 29 1/2 yrs as a loyal customer purchasing every major kitchen and laundry room appliance plus mattresses. Ian listened to my needs and budget, offered several good options, going above and beyond. I also noticed some familiar faces, none of which looked happy to be there. One man was sighing with frustration at something, and the women looked mad at the world. Not a happy workplace. Other customers have noted same. When the family members assisted me in the past, it was with disinterest, seemingly bored, whether a 10K fridge, a new Bosch, or w/d set. Why did I continue spending my money there? Because they are a local, family-owned company and I am committed to standing by those companies best I am able. Yesterday, I was truly reluctant to walk in, but I am so glad I did. Maybe you're one of the lucky ones that the other sales staff appreciate, but if not, ask for Ian Murphy. You'll be happy you did.

    Mays-Munroe

    Mays-Munroe

    (7 reviews)

    My experience has been terrible!! I purchased a $3K+ Bosch refrigerator from Mike Monroe at Mays…read moreMonroe. The freezer fan freezes over every few weeks. This results in the refrigerator sounding like a lawn mower and I can't hear the TV in the next room. Mays Monroe has sent multiple repairmen to fix. Mike Monroe wants me to get a new one from Bosch. Bosch collects lots of receipts, etc, but nothing to their satisfaction and has placed me in an infinite loop of avoidance. Mike Monroe made the offer to let me buy a new refrigerator at his cost but that was still more than $3K, in fairness a few hundred less than I paid 3 years ago.

    I bought all of my. appliances from them for my new home. I upgraded everything above my builder's…read moreallowance. 1. Delivered gas stove. ordered electric. Had to wait to convert outlets. 2. Bought most expensive refrigerator in the store. Standard refrigerator delivered. My son lost a day of work to be sure correct one was delivered. Door had large dent and scratches like it had been dropped. 3/23 3. Chipped cabinets when installed dishwasher. 4. Ice machine didn't work properLu. son pulled unit out. Floor full of debris and cardboard, water connection tubing bent. my son cleaned up the mess to prevent fires and unkinked tubing. Ice works. 5. Called, texted, and emailed more than 50 times for a year about refrigerato. I was concerned that it may have been damaged other than door. 6. Today, 3/24 I had a phone message that my parts are in. Waiting to see what parts they are referring to. bv

    Master Granite - kitchensupplies - Updated May 2026

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