Communication Failures: Customers have expressed frustration over a lack of phone call follow-ups…read moreafter & purchasing, receiving possible faulty& wrong refrigeration, forcing them to visit the store in person to seek a resolution. with that being said, I will have no problem visiting the store and disputing charges once I'm able to determine that the correct item wasn't delivered.!!!! very poor delivery services !!!

This place is horrible. Just bought a washing machine they claim was new and returning it the same…read moreday. Customer service sucks. Please I'm telling you don't waste your money.

I must say that I contacted the person by messages and the prices are really too high for me I'm on…read morea fixed income so I'm pretty much going to stick with the cheaper one which is Stewart TV and appliances and I'm thankful for being able to get a price quote as how much it is going to be

Very happy with their service!!! Needed my dryer fixed... had a little bit of a glitch and they…read morehappily came back out to make sure it was done right! Def recommend.

Bought in 2025. Customer attention is great but boy do they lie, lie, lie!!!! We were told so many…read moregood things about our $2,400 top load Speed Queen Washer that were false. The agitator does not agitate it slides thru clothes without moving them, so nothing gets moved or cleaned. Everything is same position going in and coming out of this washer. Everything we asked for in a washer was ignored and we believe we were sold a unit that they needed to get rid of. Don't trust this business. Repairman told us this washer unit is a 2021 and not a 2025. We are now stuck and they will not discuss the matter.

My faith in Mays Munroe was restored yesterday when Ian Murphy greeted me like a valued customer…read more He didn't know me. Or my 29 1/2 yrs as a loyal customer purchasing every major kitchen and laundry room appliance plus mattresses. Ian listened to my needs and budget, offered several good options, going above and beyond. I also noticed some familiar faces, none of which looked happy to be there. One man was sighing with frustration at something, and the women looked mad at the world. Not a happy workplace. Other customers have noted same. When the family members assisted me in the past, it was with disinterest, seemingly bored, whether a 10K fridge, a new Bosch, or w/d set. Why did I continue spending my money there? Because they are a local, family-owned company and I am committed to standing by those companies best I am able. Yesterday, I was truly reluctant to walk in, but I am so glad I did. Maybe you're one of the lucky ones that the other sales staff appreciate, but if not, ask for Ian Murphy. You'll be happy you did.

This store rocks!! We had at least 5 people approach us if…read morewe needed assistance ( which we did) and found all items needed. Their selection was amazing for paints and thank you to Keith who came by to explain what paint cans meant what for outdoor use . I was touch up painting my mom's white mailbox pole which had turned darker due to wear and a white step ladder that had rusted . Both came out perfect and looked almost new! This store was so well organized. DEFINATELY WORTH A RETURN!

Terrible service. I called 6 times and not once did anyone answer. Do yourself a favor and do not…read morecome here.

If I could pick a cooking and kitchen accessory store that has just about everything this would be…read morethe place. We were immediately greeted when entered store and had the pleasure of meeting Chris who walked us through their huge assortment of specialty infused basalmics and olive oils .We loved the stories about how they allow for tastings and Chris even let me take a few samples home since I didn't want to try the open samples .Chris explained some pairings and they have recipe cards to give you some extra ideas on meals. I love to pick up bread from restaurants we frequent and these make great oils for dipping.We went with a fig basalmic and a store fave.the peach basalmic.Chris used a heat gun to seal our bottles and wrapped our bottles so they would have a safe transport since we were traveling 700 + miles home .I really appreciate the extra details . We walked around and found several other cool things that needed for the home including silicon bowl toppers and steel measuring cups for my mom. She wanted some and was happy to find them there. Highly recommend this store if go to Tallahassee. They have been around since 1999 .They have high quality items and amazing customer service.

I go to browns kitchen often, everything I have eaten there taste absolutely amazing, the Philly…read morecheesesteak is off the chain, the wings are really good as well. I would recommend eating here a million times.

If you are looking for the repairman like your mom and dad had in the 1980's and 1990's? Just look…read moreto Chris, his rates are lower than everyone else and he cares about his work. I had him install a microwave and his rates were cheaper than any other repairman. He offered to install same day. The big box retailer wanted 3 weeks to install. Chris stands by his work and is proud to do it! Polite and punctual! I will use him again,

From the owner: Wilson's Appliance Repair serves homeowners throughout Tallahassee and the surrounding communities…read more When a refrigerator stops cooling or a washer won't drain, you need someone who understands the urgency and shows up ready to solve the problem.

This company gave me a quote, confirmed a date and time with me the day before service and then…read morenever showed up. Not the way to run a business :(

Jack was very quick to arrive at our home, and diagnosed and fixed problem with our dishwasher…read morewithin 5 minutes. We are very happy with his service and will call again anytime we need appliance repair.

We went into the Tallahassee Best Buy to order a microwave. They said they didn't have that one on…read morethe physical premises. We had to go home and order online. After ordering it online on March 30 it said it will be here between April 1 and April 4. It now says it is coming April 14 and after speaking with many representatives, including supervisors, not only could it be delayed more, but the warranty started as soon as I ordered it, even though I don't have physical custody of the item. When I tried explaining that to several other representatives, they said that their policy. Is this ridiculous or what?

Had a horrible experience at best buy on 02/06/26. I ordered a firestick and told the lady I spoke…read moreto about picking it up as I couldn't go in the store. She told me to park in a pick up spot and call and they would bring it out to me. After waiting on hold for 20 minutes, I drove to the front of the store and asked an exiting customer to go in and ask them to come out. A young man came out and said I had to come in. Now I'm visably handicapped but he said the s ame thing again. I gave him my license and another employee came out and spoke to me in a very condesending manner and clearly saw that I was old and handicapped. Nasty experience and I have to take the product back. I will never ever enter another best by store

When in Tally look for My Favorite Things…read more It is fun to explore different towns when visiting family and we stumbled upon this interesting gift & wedding registry store . From nice China and place settings to monogrammed towels they have a little bit of everything . They even had a small section dedicated specifically to the favorite man in your life . The service could not be any better as we had at least 3 people come to ask if we could be helped. At the front of the store they even sold Hollyballs which I had recently seen on " Shark Tank".( my fave show). Prices were a little high but they had a large section of beautiful clearance items for those that might want to find some things a little more reasonably priced . This is a nice place for a registery though and if I was local I might consider.

I'm giving five starts because they are such kind people but the prices here are ridiculous. A lot…read moreof things are the same Made in China dishes you get a HomeGoods. It's really discouraging to pick up a butter dish and see the price of $75. Like what...