Exceptional Service from Beginning to End…read more I cannot say enough positive things about my experience with Isaac Adkison of TE Certified and the exceptional service he provided from our initial consultation through the completion of a significant plumbing repair at my home. I contacted TE Certified after discovering a concealed hot-water leak beneath the slab of my home. From the very first visit, Isaac stood out because of the thoroughness of his assessment, his knowledge, and the amount of time he took to help me understand what was happening and the different options available to address it. This was a major repair decision for me, and rather than rushing me toward a particular solution, Isaac carefully explained the advantages, disadvantages, uncertainties, and long-term considerations associated with each option. Over the days that followed, I had many questions--and I mean many! Isaac answered every one of them with an incredible amount of patience, professionalism, and detail. He never made me feel as though I was asking too much or taking up too much of his time. When I needed clarification about specific items on the estimates, how the proposed reroute would work, the existing plumbing, freeze concerns, accessibility, restoration, or the potential for future issues, he consistently responded with thoughtful and knowledgeable explanations that helped me make an informed decision. What impressed me just as much was his honesty. When there were things he could not know with absolute certainty until the walls were opened or the existing piping was further evaluated, he said so. I greatly appreciated that. I never felt pressured or given false assurances simply for the sake of making a sale. When I ultimately asked Isaac what he would recommend as the best long-term solution for my particular home, he gave me a clear professional recommendation and thoroughly explained his reasoning. That gave my family and me the confidence we needed to proceed with rerouting the hot- and cold-water lines to the kitchen through conditioned interior space. On the day of the work, that same level of professionalism continued. After locating the plumbing manifold beside the refrigerator, Isaac made an extremely clean and precise opening in the drywall, preserving the piece so that it could be neatly replaced afterward. As the routing plan developed, he initially proposed one solution, but when I expressed concern about how it would affect the appearance and countertop area of the kitchen, he listened to my concerns and was completely receptive to exploring an alternative route I suggested. He evaluated it carefully and determined that the new lines could instead be routed behind the refrigerator and stove and through the lower cabinetry to the sink. The result exceeded my expectations. Isaac, with the assistance of Reeves, completed the work with tremendous care and attention to detail. The new lines were insulated, neatly routed and securely installed, and the workmanship throughout was exceptionally clean and organized. They protected the surrounding areas while working, treated the home with care, and left the kitchen looking virtually unchanged despite the extent of the plumbing work that had been completed. You would never know from looking at the finished kitchen that such a significant reroute had taken place. Most importantly, after the new lines were installed and the water was restored, Isaac checked the water meter to verify the result. The meter was no longer moving. After dealing with the stress of a concealed leak and having to keep the hot water shut off, seeing that meter remain still--and knowing the leak had finally been resolved--was an enormous relief. Another thing I greatly respect is that the project remained at the best-case estimate I had authorized: $2,915. There were opportunities throughout this process for the scope or cost to increase, but Isaac remained transparent about the work that was actually necessary and completed the agreed-upon repair accordingly. There is a difference between someone who simply knows how to perform a trade and someone who combines technical expertise with integrity, communication, patience, problem-solving, respect for the homeowner, and genuine pride in his work. In my experience, Isaac demonstrated all of those qualities. I also want to recognize Reeves for his assistance in completing the work so carefully and efficiently. Together, they did an immaculate job. As a homeowner, especially when dealing with a costly repair in an area outside of your own expertise, it is incredibly important to feel that you can trust the person advising you. Isaac earned that trust. He did not just repair a plumbing problem; he helped me understand it, thoughtfully walked me through a difficult decision, listened to my concerns, and ultimately delivered a solution that I feel very confident about. I am genuinely grateful that Isaac was the plumber assigned to m

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Unbelievable is a wonderful name for this business! The…read moreservice, professionalism, and price was all unbelievably wonderful. Let me start by saying I called several electricians before finding them on Yelp, and I was not pleased with the others, but I digress this isn't about the others! From the very start I called at about 8pm on a Tuesday my phone call was answered right away. I was greeted with a pleasant voice and she was eager to help and hear what my concerns were. So I'm not an electrician so I explained the best way I could... lol probably wasn't the best but she got my point. She explained that they were already booked for the next day but asked if she could schedule me for Thursday. Of course I said yes! Now here is where they won me over. She explained that she had already left the office for the night but said if I would text her the info she would contact me when she got back in the next morning. Ok fair enough. Well the next day not only was I contacted to confirm the Thursday appointment, I was given a time window of arrival, sent a confirmation, and told the tech would call me about 30 mins before arrival. I confirmed our time frame and waited for our appointment the next day. So today, Thursday (our appointment day), I had to go to work and was disconnected in meetings. When the tech was on the way he tried to call. Well guess what? I didn't answer the phone ( several phone calls might I add) and I just knew they had cancelled my appointment! But NOPE! They texted me and asked if we were still on! I snuck and texted in the meeting and confirmed that someone was home and they could proceed with the appointment. The technician arrived and did some troubleshooting, gave my husband some scenarios of what he thought the problem was and what the fix would be! But wait! All of this cost ZERO DOLLARS!!! He then gave my husband the price (a very reasonable price) of the repairs, my husband texted me and we agreed on the repairs! He completed the repairs and tested everything worked properly before leaving! Literally the most stress free and pleasant experience with a home repair!!! Book them you won't be disappointed!

I needed a ceiling fan replaced. Made an appointment with Unbelievable Electrical. Travis came on…read moretime and did an excellent job. Friendly and very professional and knowledgeable of the job. I highly recommend them and will definitely use this company again.

Outstanding Electric Company!…read more I had an extremely challenging situation with a master bathroom project after the previous contractor abandoned the job. The walls had already been tiled, and the electrical work for the fixtures had been done very poorly. Several electricians and contractors came out to look at the project, but most declined to take it on because the situation was such a mess. Then I called Lightning Bug Electric, and they were absolutely fantastic from the very beginning. They immediately arranged for Cody to come out for a site visit. He took the time to really understand the situation, carefully thought through each challenge, developed a plan, and provided me with a quote on the spot. I was incredibly impressed with his knowledge, professionalism, and willingness to take on a difficult project that others had walked away from. The very next morning at 9:00 a.m., two technicians arrived and got to work. Marcus and Anthony were brilliant, respectful, hardworking, and incredibly skilled. They navigated an extremely complicated situation with expertise and a great attitude. Not only did they never seem frustrated by the challenges they encountered, they were so kind and courteous. They took the time to do the job correctly rather than taking shortcuts. What impressed me most was that all three--Cody and the two technicians--mentioned how much pride they take in their work. And it absolutely showed. The quality of the work was outstanding. They were professional from start to finish, communicated well, showed up when they said they would, and left me feeling confident that the electrical work was finally done properly. Lightning Bug Electrical exceeded my expectations in every way. I would highly recommend them to anyone looking for knowledgeable, professional electricians who genuinely care about the quality of their work. Five stars without hesitation!

Turned out my project was not what they do, but the gentleman that came out , gave me great…read morethoughts on how to fix it.

The team was responsive and able to schedule us quickly. They installed new recessed lighting in…read moreseveral rooms, along with pendant lights and chandeliers throughout our home. The pricing was very reasonable, and they took great care to keep the work area clean and protect our home during the installation. The quality of the work was excellent, and everything was completed professionally. We had a great experience and will definitely use them again for future electrical projects.

I needed 3 outlets installed in my home. One on the back deck (through concrete), one on my front…read moreporch (through concrete) and one in my basement bathroom. I thought this would be a hard task but they came, assessed the situation and gave me a great price. I was okay with the price so they got to work and were done in less than 2 hours. Also they did an amazing job cleaning up after themselves when finished. #WouldHighlyRecommend

Highly recommend Kris Beasley. He installed a ceiling fan for us and fixed an outdoor outlet that…read morewas not part of our original request. We will definitely use his services again!

What a wonderful experience using Beazley Electric! Kris was so professional, on time,…read morecommunicative and so easy to work with. I highly recommend this company. I will not hesitate to call Kris for all my future electrical needs. So lucky I found him through Yelp.

We had a great experience with Hi-Five Electric. They installed a bunch of GFCI outlets, replaced…read moresome light fixtures, and problem-solved, replaced, and rewired some light switches that did not work. Jack and an apprentice came out to do an estimate and did a thorough job of investigating what the work involved. They were both very friendly and easy to work with. Elijah and an apprentice came out to do the actual work. Scheduling was easy and communication was good. The actual work turned into a bigger and more difficult job than expected because of some crazy issues with the existing wiring. Some idiot who worked on our house before we owned it apparently fancied themselves an amateur electrician and had really messed things up. But Elijah was excellent and managed to sort everything out. Even though the work was more complicated and took longer than estimated, and even though they ultimately installed a couple more GFCI outlets than we thought were needed, Hi-Five refused to add to the estimate and only charged us that amount. They also left the house clean and tidy. The whole experience was really just excellent. Highly recommend!

I cannot speak highly enough about these electricians. They are fast fast communication safe…read morefriendly quick and thorough. They do excellent work they have excellent attitudes, and they are very very very reasonably price. I would recommend them to anyone. They were half the price of other electricians. Lifetime guarantee on parts and labor

I had one breaker that didn't trip but wasn't providing power to our main bedroom. Riley from Bray…read moreElectrical troubleshot the problem and had our house back to normal in no time. Highly recommend.

Absolutely terrible! We spent thousands of dollars to have this company redo our electrical box and…read moreit doesn't work. There is zero power and our tenant is without any lights or power in the home. The smug bitch that answers the phone is rude and condescending as hell with zero customer service skills. They told me they can send someone out on WEDNESDAY. It's FRIDAY!! How is a tenant supposed to live in a home with ZERO power!!! And then this woman LIED and tried to accuse us of canceling a prior appt which was never true and completely irrelevant to the fact that the work they've done is insufficient. I'm absolutely disgusted with this trash ass company and will be contacting my bank to reverse the charges for incomplete and faulty work. DO NOT HIRE THIS COMPANY!!! They don't stand by their work. They don't care about customers and they are disgusting ass individuals.

First time I used Epie's electrical I went by all the great reviews did not disappoint me. Fast…read moreturnaround with estimate and repairs installing new ceiling fan. The 2 installers came on time were very professional and friendly did a great job. I will use again when needed and would highly recommend. Thanks again Danny V.

I had Epie's do a pretty extensive job for my house and they were simply a delight to work for…read more They were on time, well prepared, knowledgeable, polite, tidy, and kept me informed throughout the entire process. I would highly recommend this company. This is my new electrician.

My home warranty company assigned this company to me. The appointment was set several days out…read more It was confirmed. I was given a window of 11:00am-3:00 pm. I called at 2:45, and left a voicemail. I texted also. At 4:30,I contacted the home warranty company. They immediately responded that they spoke to the technician and he would be contacting me shortly to give arrival time. No call received. I called and texted them again. Nothing. So, if you want to waste all day, be sure to call them.

Ali did a great job fixing our gas oven. He diagnosed the problem quickly got the right part and…read moremade the repair quickly and tested everything several times to make sure all was working properly.

Quick response, reasonable price, fast scheduling, and timely service. I would recommend to friends…read moreand neighbors.

Have used them many times. They are very responsive, answer your questions and they warranty and…read moreguarantee their work. Friendly staff and always on time. They are the very best at communicating with their customers. Can't say enough good things about this business!