The service here is pretty terrible. The people behind the counter are egotistical and will not…read moresell to you if they just suddenly decide that they don't like you. Their bongs are marked up from 1400% to 3000% from the manufacturer, and it's not even good quality. The selection there is also quite poor. Do not go here if you're looking for any type of glass.

I found exactly what I wanted, which is saying a lot bc I am a picky and high maintenance customer…read more The staff was friendly and patient and willing to answer my questions and didn't blink twice when I rejected the first 5 things he showed me; then he seemed to understand my enthusiasm at finally finding just the right item. Aside from my primary purchase, they also had a lot of little items I've been looking for. (I said I'm picky so finding the right papers and the right tips is actually a big deal). Items were priced as expected. My friend and I were given just the right amount of space to look around, combined with the right amount of attention to ask questions when we needed. To the reviewer who complained about not being able to return something: every head shop I have ever been to for the past 30 years has had the exact same "no returns, no exceptions" policy. I also had a problem with the first PAX I bought (different shop), and contacting PAX was easy and they replaced my item quickly. This is standard policy.

awful doesn't sell the good fruity vapes only trash vapes and stuff no one would ever want to smokeread more

Knowledgeable and nice staff. Fantastic selection of vaping juice, mods, and mini-mods. I pop in…read moreevery 10 days or so for more juice. I've even recommended the place to out-of-towners looking for the same juice they buy at home; if 51 doesn't have it, they can suggest something similar.

Has everything you could possibly need, workers are friendly and very helpful. Great overall…read moreenvironment, will be returning again and again.

From the owner: We offer a variety of different products with some of the best prices in town! Stop in to check us…read moreout!

They ripped me off for the wrong ejuice. They sold me an ejuice that would not work with my…read moreatomizer (salt nik). Tried to make an exchange a was given excuse after excuse. They ripped me of for $24.99 and where very rude. Go to the vape store next to them, they are way nicer. I told them my story and they hooked me up big time for a cheap price.Don't go to Up in Smoke Saratoga. Bad people...

Excellent selection & impeccable service. Minds were blown by all the hand-blown glass and Miles's…read moreknowledge of who made what. Purchased a very unique piece & Miles water-tested & wrapped it up safe. Couldn't be a better experience - the only difficulty was choosing! Will definitely be back.

Thought I'd give this shop a try and I'm so happy I did! The variety of apparel, glassware and…read morevapes were impressive and affordable prices! The owner is so helpful and a very nice business man. this is going to be my my go to shop

Only place I go for my vapes! Very friendly and very decently priced. And if you grab multiple…read morethings they work with you! Definitely recommend!!

Terrible service dont work here of your upset about it …read more Selection is ok . The prices arw insanely expensive compared to other smokeshops .

Was absolutely blown away at how rude the staff was. Young lady behind the counter was…read morecondescending, rude, and rolling eyes. Everyone is entitled to have a bad day but taking it out on your customers is just wrong. Spend money elsewhere, there are places who will appreciate your business

Went to the 50 N. Greenbush rd location. Wanted to grab a vape and when the girl came out of the…read moreback she was on her phone having a conversation in another language. Held her finger up for me to wait while she continued talking and laughing. Even came up to the counter and still ignored me while on the phone and moving stuff around on the counter. I walked out. I have stuff to other than wait for this person to decide she's ready to wait on me.

I was told that the Puffco Peak could be used for flower…read more.. so there's that. Felt like I was being followed the entire time I browsed the inventory, felt rushed, and was pushed away from Product I had high interest in... stay away.