I have always got great service from Becks Shoes store at Capitola mall location. Since it has been…read morea few years, I did not know that the Store moved to a new location. Becks Shoes 4105 Portola Drive Santa Cruz. The new location is great and accessible from 41st avenue and is in the corner of 41 st Ave and Portola Drive. There is parking in the back and the front of the store is off of Portola Drive. Addison the sales clerk is very knowledgeable and very easy to work with. Not a pushy salesman! He provided his knowledge and patience and helped me select the appropriate superfeet orthotics for my feet to give me comfort and stability to my tennis shoes! He also suggested a certain type of tennis shoe that can provide stability for pronation and supination. He did not push me in buying these new stability tennis shoes. But he actually found some good superfeet insoles for my condition and and stability and comfort for my existing tennis shoes. In the future I will look into buying new tennis shoes that he recommended that I can fit my new superfeet orthotics and provide more stability and comfort! I greatly appreciate his help and easygoing manner and would recommend you stop by the new Becks Shoes store at the above mentioned location. Thank you, Alberto Barba

I'm here from out of town. This mall has so much potential…read more I felt kind of sad walking through seeing how many empty stores were around and how many stores look like they're holding on by thread If this was my town, I would definitely want to pull community together to get it going. We walked in here to find food. Unfortunately, the food court only had five different places only two to choose from for food. Unfortunately, the Ramen place was a no go for us. The Taqueria Gabrielle was super good and they do a great job at how much food they put together in their food and prices are well meaning french fries meat, etc. The service was really great at the Taqueria Gabriel they do have a coffee shop here called the daily grind coffee I have to say my favorite place to see here was the bookstore. If you love books definitely drop by. It is huge. It is so nice. You could get lost in there. I really hope the community comes together and makes this place a great place that it can be for all the teenagers and young parents to come and bring their kids and go shopping . Don't forget to check out the thrift store if you're around as well ! Lots of parking and they have tons of bus stops so you're able to come with public transportation and or have plenty of places to park

The rudest I've ever been treated. The owner of the new place treated me like an adversary, not a…read morecustomer. I look forward to their karma causing their failure.

Josh is the property manager here and extorted money tonight by having our car towed because it was…read moreslightly over the line because another car was parked incorrectly. Santa Cruz aptos auto towing was rude, used fowl language when we asked questions and the owner was slurring his words. Zelda Manager apologized that Josh would do this to 4 senior citizens. Beware of this set up in this parking lot. Police will do nothing because it's privately owned for public parking. A scam for sure!!!!!!!!!!!!! Josh's number is 831-8189593

There are a lot of Stores in this center, Movies, Hardware, Ice cream, Pets, Art Supplies, Grocery,…read more Drug Store, Pizza, Auto-parts, Parking and a lot more

So I went to Kohls then to a few other places and walked in to this establishment…read more Leena was on the money when it came to customer service Why did we go here. Well out of frustration of not getting. Customer service. And associates not knowing where a product was Leena knew and was absolutely clear Thanks for helping Leena you were too kind. And definitely deserve a day off and or a raise Hard to find old school customer service I hope they appreciate you there as much as as I appreciated the time you invested helping me with my purchase

Awesome store, cool vibes and great gear, really cool looking inside too. It was cold in the…read moremorning and forgot to pack warm hoodies, and I went in for one thing and walked out with 5 plus hoodies and cool santa cruz gear. Staff was super friendly as well. A must visit

Love this cute boutique and stop in every time I'm in Capitola. They have cute & girly clothes,…read morewhich is much appreciated from today's style that seems to be more relaxed and grunge. (There is also a selection of men's clothing.) Their clothes are also offered in sizes that actually fit and are not cut super tiny only for teenagers. I love that they carry the Lush brand. The store is a small business owned by a friendly young woman. Her mom is also there sometimes and she's very friendly as well. They're so appreciative of those supporting the store. Can't wait to go back and grab some pieces from the fall collection!

Updating my review. One of the owners did call me on Friday and refunded me for the items they…read morewere not able to get me the size in. They also gave me a couple of sweaters for the inconvinience. They should update the phone number and email of business.

Always a long line and only 2 clerks working Why is always…read morelike this . Small store with limited merchandise

Dumpster Fire! What happened. This Marshall's was…read moregreat...once. Dirty and unorganized. Stepping over or around products on the floor at least I was most weren't they were just stepping on it or sliding it over with their feet. I refuse to believe that this is the normal for a Marshall's. I've been in so many cleaner and neater ones. Not sure if Marshall's are somewhat independent or fully corporate. This one needs management help from the top down. 10 check outs, 3 open and over 15 customers in line. One closed for a break, leaving 2 ...nice. Last words...help needed.

Prefer to shop at this Macy's location than others in the area for the selection and customer…read moreservice. I've tried shopping at other locations, but they don't offer the same experience as the Capitola Macy's. Deals, well organized, and beautifully staffed. With the convenience of online shopping, this Macy's is one of the few stores I'm willing to still shop in person.

Macy's Capitola is looking good! The styles (happen to be?) good (if too many fabrics are…read moresynthetic, a.k.a. oil-based). Not enough sales clerks, but the ones there were were very good, especially in tghe cosmetics department. Things are looking neat and clean. It was a real pleasure to shop there to day.

Very nice store. Has lots of tye dye and hippy clothing. Cool purses and jewelry. Sage and…read moreincense too. Kind of hard to find this store. It's not on the walkway you have to go inside the mercantile then down some stairs.

Totally stumbled on to this place. Really well curated collection of toys and teacher supplies. The…read moreselection and service was fantastic. Super friendly. Great for kids and curious adults. Really good puzzle supply!

Employee working on Sunday may 23 around 11 am super rude did not greet us just stared at us we…read morehad trouble finding some toys did not bother help just continued talking with other person working...felt very uncomfortable will not be going back...hope it had nothing to do with the color of my skin