Was in and out in minutes! Clerk asked me what I wanted and showed me where to find them.Found what…read moreI wanted right away.

Went to the Outlet mall in search of some new boots and possibly a new pair of tennis shoes. I came…read moreto Famous Footwear for their diversity and a one stop shop. While I was only looking for mens shoes, they do carry womens and childrens shoes as well. They weren't as busy as I thought they would be and it allowed me to have a great experience and a lot of interaction with the male employee on duty. If corporate is reading this I didn't catch his name but his ID was 253710 on my receipt. I was greeted when I walked in the door, asked what I was shopping for, and directed where to go. After looking for a little while, the guy came over asked if I needed help or any suggestions. He was knowledgable about the products they caried and while I was trying on shoes he grabbed a couple of different sizes I needed which was appreciated. They carry a lot of the national brands of tennis shoes and have a pretty decent selection. They had a lot of odd color combinations, perhaps because they are an outlet store and not a department store, that I did not find appealing and were somewhat lacking in something that appealed to me (white or black dominant colors). To each theri own when it comes to shoes so don't let me dissuade you if loud and proud is you. Their prices seemed to be a little lower than the major chains and their sales seemed to be a little bit better than what you see at the department stores. The clearance section was a hodgepodge of leftovers but their prices were outstanding 50%-75% off regular retail. I did locate a pair of boots I liked and purchased. The checkout experience was fast, friendly and efficient. When asked about tennis shoes, I let them know they didn't have something for me and the guy suggested I try their online store. When I got home I did go online and found what I wanted so while the store missed that sale the company got it in the end. I would recommend this store and their chain to anyone.

Way over priced on just about everything! One thing to support small business but when your one to…read moretwo bucks more on just about everything a line has to drawn somewhere. Only thing good about the place is the fly tying selection which is useless if you have to stand out side looking through a window because you refuse to wear a mask while everyone else inside has there's pulled down over there chin! Go to Kalamazoo or buy on line save yourself money and the hassell.

I would like to personally thank Smitty's Sport Shop for what you did for my Mother and Father…read more Back in early April my parents, who are in their 80's, went to another establishment to get their fishing licenses. They did this on the sly, as my sister and brother and I had asked them not to go out and were doing all of their shopping for them, but they have fished for years and they were not going to let a virus stop them! The other establishment had a long line, no masks and they were very uncomfortable, so they left and drove to your shop. When they got there you were closed for business and were working on your new window. You opened up for them, kept your distance, wore a mask and got them their fishing licenses. You did such a kind act of service for them and we are so very grateful! You did not have to do that, but you did. Thank you from the bottom of our hearts and you made quite an impression on them, and us. We will support your business 100%! God bless you!

Had very poor experience in the shoe department on Wednesday March 12. The associate was very rude…read moretelling us not to touch the displays because he was tired of having to put them back in order. He basically ended up telling us to get out of "his store". We told another associate about it and was told it wasn't the first complaint that day. They definitely lost at least one sale from us that day.

Received my Reward of $90 after spending quite a bit of money in the store, only to try using it,…read moreand the customer service telling me they have a system error... after going back, and forth for almost an hour of sending photos of the email, and reward code... they then tell me its accurate, but their system is not working, and for me to send them my cart number, which I searched for, and it was not even there... after sending photos of where this nonexistent cart number SHOULD BE, they requested I send each, and every item SKU in my cart so they could manually apply it, and check me out on their end.. Which mind you I then had to look up the item, and then search through the item information for the SKU, then give them sizes, and colors of each item (WHICH I HAD MULTIPLE IN EACH)!!! I had almost $170 worth of items, and thought that was ridiculous. Not happy at all.. Do better

so good I asked for something they got in for me quickly and I was in kind of a hurryread more

I am so excited that Yoder's has reopened! Family run business. They have pretty much every school…read moreapparel to support your favorite team.

This place is legit! Went in and got help right away. They helped me find what I needed and I was…read moreon my way. The store is located near another shoe store that sold similar shoes and I noticed a pair of shoes in Villa at a much cheaper price. Will definitely be going here from now on to get my shoes.

Fun shop! I was pleasantly surprised at the prices since it is a tourist town. Friendly service and…read morefun selection.

Decent prices for a beach town. Service was not helpful or friendly though. The shop is very small…read moreand narrow so there's no way you can miss anyone coming in and out. No greetings. Zero help when asking for a particular size. The owner was standoffish.

I have been shopping at Dunham since I was a youth athlete in the 1980's. I have been in at least…read morefifteen of their stores and am sad to say that I have watched their service deteriate over the years. The positive of their Angola location is that is a well stocked store with a wide variety of items and litterally something for every sport. In general their prices are comparable to any brick and mortar store but seem higher across the board than what I can purchase online. When employees ask you to look on line for reviews or advice, they are encouraging you to make the purchase online. My issues are that their employees are woefully untrained and unknowledgable about the majority of their items. It seems like they are using a high school intership program to fully staff their store. Over the last few years it seems as if they have little knowledge of their inventory at all besides how to read a sku to check you out. I long for the days when this chain hired knowledgable sales associates or had a continual training program to educate their workers throughout their employment. While I realize they are running a store with skeleton crews to cut overhead, is it that hard to ask a coworker for advise or to help a customer if you can't. Honestly the employees try hard and seem friendly. I don't completely fault them for what the don't know, but more so blame the management for not developing their workers, identifying strong candidates while building a staff, correctly staffing the store, or retaining the good workers they sometimes have. Retail is a difficult industry, but if I ask a question while in the store, an employee should not ask me to check the reviews online because I may opt to purchase it online and that has become the case here more often than not. When I am at the lake, it is an hour round trip to come here and it is disappointing to return home with nothing and wait for it to be shipped online from somewhere online

Everytime I go in Angola Dunhams there are employees standing around talking. This time it was 3…read moreyoung employees talking about how they was abused as a kid. No one asked if I needed help. Then saw a girl putting shoes on a display. I said Do you work here. She says Ya. I asked if she had a size 10 in these. She says Ya. After handing me the shoes she said nothing else to me. Come on Get new management in there and Train these people. One word of advise if they have no enthusiasm in the interview chances are they wont in the store. At least act like your excited to be there and act like you like people. I don't go in very much and its been like this for 4 years.