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    Brown Mazda

    3.4 (5 reviews)
    Open 9:00 am - 6:00 pm

    Services - Brown Mazda

    Bumper repair

    Auto frame testing

    Auto maintenance

    4 More Services

    Auto repairs

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

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    CARSTAR Express Tecumseh Road West - Went in for an oil change and they forgot to bolt the bottom.  Then tried to blame me even though I contacted them same day about the issue.

    CARSTAR Express Tecumseh Road West

    (4 reviews)

    Avoid this place lets see why. So i got into a collision and…read morethe first thing Adam does is take a picture and indicates he needs me to let the adjuster know to contact him for estamates. He deemed the car drivable but one light was not working. Two weeks later after my adjuster settled the claim indicated to take the car to the shop. He was complainingg how he has a small shop and estamates wont be done till 2 to 3 weeks. Maybe that applies to small shops . They lied to my adjuster sayingg they made a price quote . So we went to a great body shop, who deemed it was not drivable one light and the cruise control is damaged, tires shaking! That's liability. The new body shop handled this well. This bodyshop for collision should BE AVOIDED due to their lack of professionalism, horrible service. Small shop should not handle the collisions, stick to what you can handle and also learn how to communicate promptly. Dishonest practice is common in this city but glad this happened as now we have a much better experience and we will have insurance company to not recommend this body shop that can't handle cars staying at the location. That's what i was told and i promised to provide a proper review to my team. Also seeing the review from another person keeping the car and not doing theirn job sounds like a nice claim from the insuranceml.

    I went in for an oil change. Discovered later in the day that I had been dragging the bottom of…read morethe vehicle because they did not bolt the car on the passenger side. When I called, same day to discuss they tried to blame me for possibly jumping a curb. Not only did this oil change take the longest in my driving time and I have been driving for decades, had countless oil changes and this has never happened to me. I am shocked. Now I have to go back tomorrow and try to convince them to repair. I am disgusted by their lack of customer service, blame game and overall unprofessionalism.

    Brown Mazda - autorepair - Updated May 2026

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