Amazing service, great customer service, and experienced staff! They did a beautiful job with my…read moreunique tote made of heavy tapestry and embroidered with so many cats. I appreciate the hard work they put into mending my item. I also appreciate the reminder they texted me after I forgot to pick it up until 30 days after I dropped it off. The price for mending my tire was very fair especially considering the challenge of the fabric. I will certainly be a return customer. And next time not wait a month to pick up my item in time. Cannot recommend enough!

I leave this review as a one time customer, so take this with a grain of salt. I have been through…read moremany laundries and cleaners throughout the country, as I travel so frequently for week long stents, and have experienced the best and the worst. Joy Cleaners has been one of the best. I came in after a week worth of laundry with a flight the next morning. They were kind enough to have my laundry done the next day so I could make my flight, which is normally out of the question for them because of the high volume they handle. I was genuinely grateful they made it happen. I also want to add this: I have had some horrible experiences at other places where my clothing came back forever damaged, shrunk, stained, or treated like it did not matter. That did not happen here. Everything came back clean, folded, and handled with care, and it felt good coming back home to clothes that still looked like mine. On top of that, I was glad to support a local family business that clearly takes pride in their work. If you value good service and careful handling, in my humble opinion, Joy Cleaners is worth it.

Great service. Fast, well done and a very friendly attitude! Best dry cleaners in Grafton,…read moreWisconsin.

I have used Young's Natural Cleaners for hemming and other alterations, and my neighbor used them…read morefor repairing and re-sewing a canvas boat cover. Their prices are quite fair and they complete their work on time. Mr Young is very friendly, professional and accommodating.

I have never seen such a dramatic drop in quality of service in any business since this was sold in…read morelate 2024. Every order has broken buttons, pants with 2 creases, shirt collars searched with collar stays actually imprinted on the outside. The list goes on and on. The people who work there are great. It's unfortunate the rest of the company is not.

Stay away from this place now that they have new owners. The prices are up, the quality is down (on…read morelaundered items and they now shrink wrap all of our laundered item. They turn into wrinkle bombs!! What the hell?? Also as of today when I dropped off our usual order, I was told that they will no longer launder towels or sheets. What??? We are a handicapped couple and cannot go downstairs any longer to get at the washer and dryer. I can accept that we'll have to pay someone to do this service but this is bullshit. Stay far away from these guys.

Same thing happened today! I brought in an expensive shirt with a few small oil stains and were…read moretold "no problem." When I picked it up today, the stains were still there and they charged me for it! The only reason I went there was Downer Cleaners was closed yesterday. I guess I never learned from the last time this happened at Capitol Cleaners! I would not recommend them.

Great local business. They do awesome job altering my pants and cleaning my clothes. Staff are…read moreknowledge and so friendly.

I have gotten my dry cleaning and shirts laundered here for more than a decade and have found…read moresuperior service and precision work to be the rule. The staff is helpful at the business location and any minor errors are handled immediately. In 10+ years some glitches are bound to happen, but it is how they are corrected that really matters. I use the home pick-up and delivery service. The driver is always on time, orders are always complete, and my little dog almost always has a little treat left for him in the door. What could be better?

The lady at the front desk was quite short and irritable when I entered the store. She abruptly…read morerequested my items without even mentioning their prices. When I inquired about the price, she was completely clueless. I had a leather item, and when she said she had no idea what the price was because it was sent out, she seemed annoyed that I brought it and didn't just automatically know the things she was telling me, even though I had never been there before. Will not be back.

Few very important aspects that need to be addressed with this place…read more 1) the work they did on my shirts were professionally done, and that's where about the good service ends. 2) Prices are very high. To have two shirts pulled up two inches I was charged $15 EACH. Making it $30 total 3) Service was everything but pleasurable. When I dropped off my shirts they never mentioned a price. I was told I could expect a call in 7-10 days, 3 weeks later I was still waiting for the call. After making two separate calls I was finally told I could come pick them up. Then after complaining about the price I was told to pound sand and that's what their prices were. Again! To be fair, the work was very professional and I didn't have anything cleaned so I can't speak toward that aspect of their business. But overall I'm not very impressed with their service and prices.

I had bought my white professional shirt (White House Black Market) which was hard to find and I…read morebought it for $98 plus tax. It's very hard to find a white shirt that fits well on me. I took it a few months ago to get it cleaned. When I went to go pick it up, they approached me with a big green mark on it. They asked me what it was. I responded "that was not there when I brought it" they tried blaming it on me. I didn't accept that fault because I knew it wasn't there when I dropped it off. They said they will try to work on the spot. After giving them sometime, I would call and they would push me off. The owner, Vladimir, told me that they couldn't take the stain out. I wanted to salvage the shirt since it's hard to find a good quality, fashionable white shirt. I offered if he can cut the sleeve to make it a 3/4 sleeve to remove the stain. He said they do tailoring and can do that and he was looking online for the same shirt. Weeks went by with no call from him and every time I would call they would push me off. I finally went to the store today and he gave me my shirt in a clear bag and it had MOLD/black spots all over the shirt and it was torn on the sleeve. I asked him what happened? He continued to offer me $70 in credit or $50 cash. I told him I spent $98 plus tax and they don't sell this shirt anymore. I asked him about his insurance. He said he will not claim on his insurance because he has a $250 deductible. He pulled out $50 and handed it to me and he wanted me to sign a liability release. I told him I wouldn't. He told me that's all he's giving me and that I can sue him or whatever I need to do. This is a disappointed and very upsetting. BEWARE that if something happens to an expensive item he will not give you what it's worth and will try to blame it on the customer first. He had my shirt for months before I picked it up today. I gave him the benefit of the doubt that he was going to be able to fix the shirt, but he didn't! He gave me $50 and told me to sue him or whatever I need to do. Sara

Hi! I came here for my Wedding dress to be cleaned. I was having a very hard time finding a…read morereputable and safe place to bring my dress. I am so thankful that I came here. Not only were all of my stains taken out of my long satin gown and lace top... But it was a very fair price. They also offer preservation and wedding dress boxes. I would highly recommend this place to any bride looking to preserve/clean their wedding gown. And believe me I was worried I would not be able to get some of these dirt/beer/mud stains out ! Thank you.

I wish I could give a better rating. First, I don't dryclean much so maybe I am partly to…read moreblame...I brought in a cardigan my mother knit my father (over 70 years ago) to be cleaned and remove a spot. I wasn't sure of the source of the stain. I don't clean in it, wear it as part of an outfit. Its casual, but beautifully made. When I got it back, I asked if the stain was removed. It looked ok on the hanger, but when I got it home, the stain was darker, larger, the knit was stretched and it is now a square. I took it back. They said they tried, but the chemicals wouldn't take. I asked why they didn't tell me this; the attendant literally laughed. My issue: Shouldn't a cleaner tell you when they can't remove a stain? Do you need to just take it home and find out for yourself? Also, it clearly is worse. The stain is darker and has a stretched out squared. I guess next time, I take a before picture, and ask the protocol. The cardigan was not only well made, but lots of emotional connection.

Quick turn around on dry cleaning. Super responsive staff. Good price. Don't get many things dry…read morecleaned but will go back when I do.

My experience- great work, always on time- good prices, easy drop off and pick up. Whate else can…read moreyou hope for from a dry cleaner?

First time visiting and using this laundry mat. It is a nice place, very clean, with plenty…read moremachines for use. People are very helpful if you need help. Clothes look clean when coming out of the washer. Background music is at the perfect level where you can hear it but it's not overwhelming. Getting here early looks like the best option before it start to get crowded