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    Brown Bear Car Wash

    3.2 (105 reviews)
    Open 8:00 am - 8:00 pm
    Updated a few days ago

    Services - Brown Bear Car Wash

    Car wash

    Tunnel wash

    Brown Bear Car Wash Photos

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    Car wash tunnel
    In Y.

    I often go to the Brown Bear Car Wash to use a car wash voucher I receive after getting an oil change done at a dealership.  There are many Brown Bear locations available in the Puget Sound area but I prefer to go to the Tunnel locations, and this is one of them.   On a sunny weekend, there are always tons of cars waiting in line to get their car washed through the tunnel.  Staff working at this location are friendly and know how to handle the crowds very well.   For the first-timer using the car wash tunnel, there is instruction available on the way to the tunnel, and the staff also greets and provides the instruction verbally once again right before entering the tunnel.  So, every process is quick, easy, and smooth. For your information, Brown Bear also offers a car washing subscription called the "Unlimited Wash Club" at $24.99/mo for Beary Clean, $34.99/mo for Beary Bright, and $44.99/mo for Beary Best.  I believe this subscription holder can receive unlimited car washing privileges at any of the Brown Bear tunnel locations.

    Lee A.

    Love this chain. They are the only drive thru car wash that gets your car moderately clean. The vacuums are strong and they have a do it yourself option too. Don't waste your time with other places-your vehicle comes out looking the same (dirty) at many other places too. It's also really reasonably priced.

    Andrea M.

    The ladies are amazing with customer service and supplies are stocked. Thanks for explaining the process and the help ladies.

    Well guy couldn't figure out how to remove antenna and scratched the heck out of holder. Such bad customer service. Will NOT return
    Jeannie N.

    So I'm not really sure what to say first off the guy who is supposedly supposed to remove your antenna couldn't figure it out and as you can see from the photo completely scratched the heck out of the antenna holder. I got out of the car to show him how it worked and he was like oh yeah we don't really have the right tools so we just use this random wrench on vehicles and it scratches quite a bit sorry. I was like really you guys can't get a 10 mm like they have it every other car wash facility. Anyway customer service horrible. Car wash decent

    Artemis L.

    My husband and I have favored Brown Bear Car Wash for both of our cars for several years now. This is our favorite location. We get the Beary Best car wash. Reasonable price and our cars look great. We usually follow up at the self-serve area to hand-wash and vacuum out the insides of our cars after we take our cars through the machine wash. We like that this car wash has both machine wash and self serve hand wash options. We will keep coming to this car wash, and we have rarely gone anywhere else.

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    10 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    8 months ago

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    9 months ago

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    10 months ago

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    4 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    10 years ago

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    12 years ago

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    3 years ago

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    7 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    6 years ago

    Very quick service, workers were super friendly, and most importantly I was satisfied with the car wash; in and out in less than 5 minutes!

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    11 years ago

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    Page 1 of 3

    Ask the Community - Brown Bear Car Wash

    Review Highlights - Brown Bear Car Wash

    They are the only drive thru car wash that gets your car moderately clean.

    Mentioned in 3 reviews

    Read more highlights

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    Went to this location for the first time and was blown away at their speed, friendliness, and…read morequality of work. Will be returning for future oil changes.

    Do not visit the location in "Alderwood" for anything. The car wash here is damaging. We had our…read moreantenna ripped off and a previous van dented. These things happen and are not uncommon. On a beautiful Saturday the Lynnwood locations car wash was unfortunately closed. Against our better judgement we went to the dreaded Alderwood location to clean our son's car. The car wash started and immediately the middle of the windshield cracked and then spidered into the entire windshield. We reported the incident immediately and took several photos. There was no manager on duty on a Saturday? We then contacted him first thing Monday morning. He insisted we drive the car back where he told us the crack was in the inside...hmm. I guess not only is he a weekday manager but also a glass expert. We have tried several times to get anyone (else) to return our calls to no avail and there is apparently no other manager to talk to at anytime onsite. Our insurance has told us they will not cover it as it is considered third party damage. Not to mention at time of purchase on the inspection of the vehicle no windshield damage was found. So my (Autistic) 16 year old is left with a car that is illegal to drive. Thanks Levine family, we will never use your company again. We will now determine if this is worth pursuing in small claims court.

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    I've been going here since 2017, wonderful service! And love the upgrade to touchless a few years…read moreback! One time back in 2018 when my car battery died cause I was vacuuming my car out listening to music, the gentleman helped me jump my car, and was so kind. Great customer service, love supporting their business!

    My car is always dirty and I am too lazy to wash it myself. This location happens to be convenient…read moreto places I go regularly. I love that they are open 24 hours and it is all automated, with credit cards accepted at the kiosk. I always go early in the morning and there is never any wait. I like not having to deal with employees or any upsell. It's easy for me to drive in and out without assistance. It is completed relatively fast and has drying at the end. I hadn't been in a minute and went again recently and found that the prices were much higher. I think this will keep me from returning in the future. I understand that prices are increasing everywhere, but I really think a car wash should be more affordable. If my car came out perfectly clean I guess I would be okay with it, but even the cheapest option is not very reasonable. Because this is automated my car only comes out slightly cleaner than when it went in, I get that a car wash machine can only do so much, but for the price now I would really want it cleaner or I will just have to wash it again really soon. I think I will explore other options, but this is still a good option in a pinch.

    Brown Bear Car Wash

    Brown Bear Car Wash

    (6 reviews)

    Convenient location. This place was pretty packed when I drove by but there were plenty of staff…read morehelping to direct cars. The post-car wash area was starting to overflow (i.e. there were more cars that needed wiping down than there were parking spaces) but there were enough towels and spray bottles.

    Ride at your own risk…read more I never write reviews but I was up all night after my experience and decided that something needed to be said. I've gone to this car wash for the past year and I am really bummed that I will not be going back. Yesterday, I went for what I thought was a carwash but actually turned into a carnival ride from you worst nightmares. Either the guy in front of me was using his breaks or there was a glitch in the conveyor belt because in the middle of being blinded by the soap cycle the car in front of me stopped and my car continued forward on the belt causing my car to ram the guy in front of me multiple times. I sat there playing bumper cars until they finally noticed and stopped the carwash, snapped some pictures and told me to drive around after the wash was done. When I got out of the car, the brown bear guy that came to help me did not even ask if I was ok. Mind you, I AM 8 MONTHS PREGNANT and shaken up. Instead he said that the guy in front of me must have used his breaks and that it was not brown bear's fault. As a result we were to exchange insurances and call it good. The car who had been in front of me was some foreign driver who seemed to drive for some car service and went crazy, refused responsibility and didn't want to give up his insurance. The entire situation was incredibly stressful and the attendant did nothing but stand there. When I asked if he could at least refund my wash or give me a coupon for a future wash he said no and that I'd have to talk to management. The MANAGER DID NOT EVEN BOTHER TO COME OUT. After the other guy refused to present his insurance, I was given a copy of his the other guy's license plate number, name and phone number along with a business card for the manger saying that I should have my insurance reach out to brown bear if I chose to, so they could tell them what was seen on the carwash camera. The customer service was appalling. Either the carwash malfunctioned and is sketchy as hell or the guy in front of my was a total idiot but regardless, don't expect aid or decent customer service from the people that work there if anything were to happen to you or your car when you choose to go for a car wash. There was absolutely no compassion, care or value of a formerly loyal customer who had just experienced a car accident within their service. Never mind, that I am very pregnant and it could have been an even more serious health issue.

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    Above and beyond service. Chris made special arrangements for my needs and exceeded expectations…read more Had back of the car full of staging stuff from my real estate business and he detailed just half front of the car and charged like it was a Mini, that was cool, and then did extra services for special cleaning areas -- most companies wouldn't make exceptions, this detailer is top notch and there's no wonder they have an almost perfect 5 stars. 10 stars, my friend!

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