We hired Soft Touch Moving in June 2025 to pack, move, and store our belongings in their…read more"climate-controlled" facility for four months while our new home was being built. About 4 hours into the re-delivery of our belongings by their crew, we discovered that much of our furniture and personal property which had already brought into our new home appeared to be covered in mold. The contamination affected our brand-new home and required professional remediation. As a result, we were displaced and forced to live in a hotel for 50 nights while the issue was addressed. The owner, John Craft, acknowledged to us that our belongings had gotten wet and remained on their moving trucks for a period of time during the hot and humid month of June. Despite assurances from the company's insurance carrier, we have received very little communication or resolution. More than seven months later, we still do not have our belongings and have had to retain legal counsel to pursue claims against both Soft Touch Moving and the insurance company. This experience has been incredibly disruptive to our lives. Based on our experience, we would strongly caution others before trusting this company with their belongings.

I had a great experience with Soft Touch on my move from Indiana to Tennessee. I had a walk-through…read morein advance to get an estimate. The total cost came out to the low end of my estimate which was great. All 3 movers were courteous and let me know of 1 minor nick they had caused. The movers were genuinely grateful for their tips and kept their truck relatively neat. I called a couple times before the move to ask questions, and the staff was willing to talk through logistics any time.

This store is a rip off. Returning free shipping from Amazon ends up costing $9. No printed…read morelabel $4, item shifts in box $3 packing, oh, no tape $2

Rude and unfriendly staff. Worst experience I've ever had at this store. Maybe he was having a bad…read moreday, but not sure I'll go back. Plus I tried calling to ask a question, nobody answered and it said the voicemail was not set up.

I went to the address and it was unoccupied. The business is not there…read more No matter how long or short this is there is no business and phone call doesn't work.

From the owner: Fast delivery of best quality moving boxes and whole moving kits…read more Moving Boxes Indianapolis offers a full line of moving supplies, including packing tape, stretch wrap, bubble rolls, packing paper, bubble bags, and other packing supplies. Custom size boxes are also available for special order! All of our boxes are brand new! Besides small, medium and large boxes, we also carry XLarge, Mirror, Kitchen, Wardrobe and Lamp boxes. Our goal is to provide you with the highest quality products and services for your moving and packing needs!

Stopped in on a Monday at 11:30am to ship a box. A sign on the door showed they were closed though…read moreit was during their posted business hours. Customer service is clearly not their strong suit here so go elsewhere!!

From the owner: We specialist to packing and shipping by postal service and FEDEX. As post office approved shippers…read morewe offer same service like your local post office-FEDEX

Byron came in clutch! Not only did he help us connect the trailer to our truck hitch, he helped…read moreinstall an adapter to connect it to the lights. And he did it all with a big smile. Despite the frigid cold, he provided fantastic service. If I could give him 6 stars I would.

Do Not Buy from them!! We wont!! Just Purchased a used truck and contacted them to get help with…read morethe title. They were rude and dismissive. She said they couldnt help us and to call corporate... although it clearly states on the contract to call their office for complaints or issues after sale. KAY ANA KEPPLER and Uhaul Moving and Storage of Eastgate on E Washington have Terrible customer service!! Avoid at all costs!!

Christian, Dylan, and Ryan were great! The moved everything super fast down 1.5 flights of stairs…read more(this was heavy items: beds, bed frames, dresser, tables, etc.) and moved everything into the new house into the new rooms. They were really careful moving all the items and covered everything when placing it in the truck. Very professional, quick, and helpful. I 100% recommend and plan on using Bulldogs Moving for future moves.

Caleb, Bryan and Matt were spectacular in our move. As a team they were efficient, kind and…read moreprofessional. They arrived and worked until the job was done. They cared for my home and each and every item they were moving. Bulldogs was great at helping us accommodate a last minute need for help with our move and I was blown away with their service! These young men were strong and had an amazing work ethic! Highly recommend their services!

We did not rent a truck from here, so I can't comment on that. We stopped in for packing supplies…read moreonly on two occasions. The staff was friendly and helpful. Both times nice young gentlemen went to the back room to get more packing foam for me. I was by myself the first time, so one young man helped me out to my truck with all of the packing materials. I appreciated it!!! Great customer service oriented staff here!

I would probably leave this location a 3 or 4 star review because they usually always have a…read moretrailer for me to rent. The main issue is the service. The employees never seem customer focused. In person reservations take FOREVER. I've been standing in line for 30 minutes as I'm typing this waiting on one person to get his reservation made in person. The other employee was sitting there letting customer support on speaker phone talk to a customer on the store phone. After they got done, he took made a personal call and walked outside. And this is not a one time thing, this happens often when I come here. Huge lack of customer focused, take some pointers from ChikFilA or something. So I'm standing here forever just trying to initiate a simple return.

I've been renting units from this location for several years. It's a gated facility and very clean…read more I love that they just expanded. They are always very friendly and kind. This company is also a U-Haul dealer that rents trucks and sells moving supplies.

From the owner: Short and Long Term Storage, U-Haul Dealership, We Also Speak American Sign Language…read more Products: Storage: 5x10, 10x10, 10x15, 10x20 and 10x30, Outdoor Storage Units, Tape, Moving Supplies, Rentals, Packing Supplies, Bubble Wrap Services: Secure Units, Drive-Up Access, RV, Car, Boat Parking, 24-Hour Access, Boxes and Supplies, Ground Floor, Fenced and Gated, On-site Fax and Photocopy, Low Cost Insurance Available, 24/7 Access Location Facts: 1/2 Mile East of US 31 on Commerce Drive East of 31 from KFC. Located at Corner of US 31 and Commerce Drive, Parking Lot (Easy In and Out Access).