We hired Soft Touch Moving in June 2025 to pack, move, and store our belongings in their…read more"climate-controlled" facility for four months while our new home was being built. About 4 hours into the re-delivery of our belongings by their crew, we discovered that much of our furniture and personal property which had already brought into our new home appeared to be covered in mold. The contamination affected our brand-new home and required professional remediation. As a result, we were displaced and forced to live in a hotel for 50 nights while the issue was addressed. The owner, John Craft, acknowledged to us that our belongings had gotten wet and remained on their moving trucks for a period of time during the hot and humid month of June. Despite assurances from the company's insurance carrier, we have received very little communication or resolution. More than seven months later, we still do not have our belongings and have had to retain legal counsel to pursue claims against both Soft Touch Moving and the insurance company. This experience has been incredibly disruptive to our lives. Based on our experience, we would strongly caution others before trusting this company with their belongings.

I had a great experience with Soft Touch on my move from Indiana to Tennessee. I had a walk-through…read morein advance to get an estimate. The total cost came out to the low end of my estimate which was great. All 3 movers were courteous and let me know of 1 minor nick they had caused. The movers were genuinely grateful for their tips and kept their truck relatively neat. I called a couple times before the move to ask questions, and the staff was willing to talk through logistics any time.

This store is a rip off. Returning free shipping from Amazon ends up costing $9. No printed…read morelabel $4, item shifts in box $3 packing, oh, no tape $2

Rude and unfriendly staff. Worst experience I've ever had at this store. Maybe he was having a bad…read moreday, but not sure I'll go back. Plus I tried calling to ask a question, nobody answered and it said the voicemail was not set up.

I went to the address and it was unoccupied. The business is not there…read more No matter how long or short this is there is no business and phone call doesn't work.

From the owner: Fast delivery of best quality moving boxes and whole moving kits…read more Moving Boxes Indianapolis offers a full line of moving supplies, including packing tape, stretch wrap, bubble rolls, packing paper, bubble bags, and other packing supplies. Custom size boxes are also available for special order! All of our boxes are brand new! Besides small, medium and large boxes, we also carry XLarge, Mirror, Kitchen, Wardrobe and Lamp boxes. Our goal is to provide you with the highest quality products and services for your moving and packing needs!

Stopped in on a Monday at 11:30am to ship a box. A sign on the door showed they were closed though…read moreit was during their posted business hours. Customer service is clearly not their strong suit here so go elsewhere!!

From the owner: We specialist to packing and shipping by postal service and FEDEX. As post office approved shippers…read morewe offer same service like your local post office-FEDEX

Byron came in clutch! Not only did he help us connect the trailer to our truck hitch, he helped…read moreinstall an adapter to connect it to the lights. And he did it all with a big smile. Despite the frigid cold, he provided fantastic service. If I could give him 6 stars I would.

DO NOT rent a truck from here. I rented a 26 ft truck for my move. I picked the truck up on a…read moreSaturday and none of the computers nor the app were working so I could not document the condition of the truck at the time of pick-up. I had the truck from Saturday until Wednesday. On Monday evening, it rained. I went to load a few things into the truck and found water pouring down the walls of the driver's side of the trailer. I tried to call to report it, could not reach a live person. The next morning I called this location and after being placed on hold for a long time, I was told not to worry if any of my things were ruined because I had elected and paid for the SAFEMOVE coverage so if anything was damaged or molded from getting wet, I would be fine. Additionally, I was not offered a different truck to switch out for the truck that was substantially leaking. Today the insurance adjuster called me after reviewing my claim and said that it was denied because SAFEMOVE does not cover water damage. If the location had told me my shit would all be ruined and I wouldn't get reimbursed for it, I would've demanded a new truck. So now I am out several hundred dollars worth of my belongings, including sentimental items I can never get back, and U-HAUL got over $500 from me.

I highly recommend Bulldogs moving company. Another moving company canceled on us last minute…read moreleaving us scrambling, but this was a blessing in disguise. Dylan, Drayton, Juan and Josh are fine young men who worked tirelessly to pack and move my sweet mom out of her home of 40 years. They then drove 60 miles and set her up in her new home all in one day! Dylan is a strong natural leader and the crew worked effortlessly together. They helped my mom and I navigate an emotional day with kindness, patience, leadership (even when we were unclear) and so much grace. Christian created a quote from pictures that was accurate without last minute surprises or up-charges. From start to finish the entire experience was organized and professional. This is a company with a culture of integrity that was such a needed blessing during a challenging time. Truly grateful for the experience and the reminder that good folks are still out there. Thank you! Hire them.

Caleb, Bryan and Matt were spectacular in our move. As a team they were efficient, kind and…read moreprofessional. They arrived and worked until the job was done. They cared for my home and each and every item they were moving. Bulldogs was great at helping us accommodate a last minute need for help with our move and I was blown away with their service! These young men were strong and had an amazing work ethic! Highly recommend their services!

I would probably leave this location a 3 or 4 star review because they usually always have a…read moretrailer for me to rent. The main issue is the service. The employees never seem customer focused. In person reservations take FOREVER. I've been standing in line for 30 minutes as I'm typing this waiting on one person to get his reservation made in person. The other employee was sitting there letting customer support on speaker phone talk to a customer on the store phone. After they got done, he took made a personal call and walked outside. And this is not a one time thing, this happens often when I come here. Huge lack of customer focused, take some pointers from ChikFilA or something. So I'm standing here forever just trying to initiate a simple return.

We had a very disappointing experience at this location due to poor customer service from the…read moregeneral manager. His attitude noticeably shifted when we politely asked him to speak more clearly, as he was mumbling and hard to understand. On top of that, we've used the same trailer, hook, and vehicle here just last week with no issue but this time they insisted on trying to sell us a hook we didn't need. It felt unprofessional and frustrating. If you're looking for better service, I suggest going to the Castleton area location instead which they are much more straightforward and respectful.

I've been renting units from this location for several years. It's a gated facility and very clean…read more I love that they just expanded. They are always very friendly and kind. This company is also a U-Haul dealer that rents trucks and sells moving supplies.

From the owner: Short and Long Term Storage, U-Haul Dealership, We Also Speak American Sign Language…read more Products: Storage: 5x10, 10x10, 10x15, 10x20 and 10x30, Outdoor Storage Units, Tape, Moving Supplies, Rentals, Packing Supplies, Bubble Wrap Services: Secure Units, Drive-Up Access, RV, Car, Boat Parking, 24-Hour Access, Boxes and Supplies, Ground Floor, Fenced and Gated, On-site Fax and Photocopy, Low Cost Insurance Available, 24/7 Access Location Facts: 1/2 Mile East of US 31 on Commerce Drive East of 31 from KFC. Located at Corner of US 31 and Commerce Drive, Parking Lot (Easy In and Out Access).