Couldn't have asked for a more hassle free process! Kerry and his team were incredible! We found…read moreRino's after weeks of online research looking for a specific make and model. The upfront information, access to the Carfax and multiple detailed photos of the vehicle drew us in. After calling to see when we could see the car in person, Kerry set up a time to meet us closer to where we live (which saved us hours on the road!) We were able to test drive the car and get more information in person. Kerry gave us his direct number and stayed in contact with us over the next couple of days as we made our decision. He answered all our questions quickly and honestly. Once we decided to purchase the car, Kerry made the buying process SO EASY. He helped us with financing options, title and our trade in - all over the phone. When we came to pick up the car, he had everything ready for us. The entire transaction was so smooth! Would definitely recommend Rino's to anyone looking for an honest dealer with great customer service!

From the owner: We are Mercer County's oldest independent dealer and Ohio's 2010 Quality Dealer of the Year!…read more * Over 16,000 Vehicles Sold in Over 32 Years in the Business * West Central Ohio's Largest Independent Dealer of Hondas * Honda Federal Credit Union On-Site Financing for All 1998 & Newer Models * Vehicle History Report Available * Cleanest, Newest, Best Quality, & Selection - No Doubt * Free Loaner Car During Warranty Period * A Service Department that Will Exceed Your Needs * Every Vehicle Serviced & Certified

I arrived at opening time on Thursday morning. Told them my tailpipe rusted off from the front of…read morethe muffler. Receptionist said they could work me in next Wednesday! Really? I mean come on. A week waiting to get it fixed? NO THANKS! I guess they're really busy because they're the only muffler shop in Celina. I went to Wapak Muffler in Saint Marys and got fixed in an hour because he worked me in between appointments. That's customer service!

I bought Mastercraft Tires for my Truck. $60 Rebate arrived quickly. I drove from Rockford to…read moreJacksonville, Fl. and back, with no issues. Certainly recommend Art's for any service you may need!

This was one of my best experiences I have ever had with a vehicle purchase. I found the vehicle my…read morehusband wanted on Cargurus.com. The vehicle was being sold by Kerns, which was 1 1/2 hours from our home. We would have drove or flown anywhere for a vehicle. We however in the end decided to go here. I am a difficult customer as I know exactly what I want and exactly how I want it done. This did not deter them from selling me the vehicle of our choosing. They stayed with it and remained pleasant. Gary had good answers and was not pushy. The finance manager Rich was very professional and "sincerely" wanted to help make the deal go smoothly. Most everything was done via email and phone calls. By the time we arrived the next day in Celina the paperwork was neatly prepared. It was just a matter of signing and out the door. This took less than 20 minutes. I believe had they not been so busy it would have taken even less time. They knew our time was limited and they took this into consideration. Not only was the paperwork ready but the truck was washed and presented to us ready to go. If I could give these guys 6 stars I would. I see myself buying another vehicle from these guys some day. If you are looking for a great deal, with NO hassle, and friendly "HONEST" people then this is where you go.

Absolutely the worst experience I've ever had…read more Bought a Kia from them had it for 12 days check engine light flashed. Had a warranty. I'm almost a month into this and still don't have my vehicle and won't assist with a loaner Also when old car I traded in was towed they smashed it before I could get any of my things out of it. Called service dept as well. Guy was as rude as could be and hung up on me. Be warned this company are a bunch of crooks

Did an alignment on my car. Took 2 appointments and 5.5 hours. Also overheard employees talking…read moreabout "milking" a simple job so they could charge more. Will not be going back. Very shady if you ask me.

Had a brake hanging up and getting hot leaving for vacation around 4:00 on a Friday. I needed…read morefront brake pads, rotors and a caliper. They put two guys on it and had me on the road by 5:00. Very friendly easy doing business with no pressure sales. They showed and explained why I needed the parts I did. I've been a customer of theirs for 20 years between Wapak, St Marys and Celina and had no issues. Keep in mind you only ever hear the bad news and you don't always hear about the hundreds / thousands of good things about a company. Highly recommend!!!