I don't know how I could have gotten through my Mom's passing without Brookside Caskets. Tom is the most knowledgeable, patient, caring, understanding person I've ever met! Armed with that knowledge, I was confident that the decisions I was making for my Mom, were the right decisions for me.
I learned about Brookside from my Mom, when my stepfather passed. She asked me to go with her to help select a casket, and we had such an easy time, I was relieved. Our trip to the mortuary was next, but Mom knew what questions to ask, and had an idea of what she wanted before we got there.
When Mom passed, after over 10 years in my care, I had no idea of what I wanted, and was rather terrified of the decisions I would have to make. I called Brookside, since that was what she had done, and I'm so glad I did. Tom spent time asking me about my Mom, about our relationship, about our family. He offered his own experience, and explained some of the choices I would having to make, taking me through them step by step. When I finally met with the grief counselor at the mortuary, I was able to use the information that Tom had given me to asked the right questions, and to make the difficult decisions about how I wanted my Mom to be treated. When I left, I felt confident that I had made the right decisions, because I fully understood what my options were, because Tom had explained them to me.
I wish there was a book to help guide a person through the decisions that have to be made. But in lieu of a book, I'm glad Tom was there to be my guide. He is a wonderful resource, and a gentle heart. Praises to him for helping me through my difficult time. read more