We recently lost our mother and were referred to Eternity by a friend who'd used their services. I…read morehad spoken with a number of other facilities and only got the referral at the last minute. I'm so glad we did. Khari was incredible from the start. She was incredibly kind, compassionate, but still focused on doing what was needed. She was in constant communication throughout the process and made what was a very difficult situation easy and manageable. She took the stress and uncertainty off our shoulders and guided the entire process from start to finish. And the very personal touch of returning our mom to us, when the process was finished, was very much appreciated. Losing a loved one is difficult. But Khari and Eternity Cremation make the process a lot easier. If you ever find yourself in need, I couldn't recommend this company, or Khari, any more highly. Thank you so much for all you did to help guide us through this. It is very much appreciated.

When you ask Eternity cremation before they cremate you sister to please do a fingerprint so you…read morecan have put on a key chain. And they bring ashes to you and you ask where it is and owner says did you ask me to do that I remember doing a couple but forget to do your sister. The last you would have of my sister offered to put ashes in necklace. Owner should make sure she gets loved one request. So would not recommend anyone to Eternity.

Losing a loved one is an incredibly heavy burden, but the team at McAulay & Wallace Mortuary…read moreprovided a level of care that truly lifted the weight from our shoulders while we grieved. From start to finish, they were exceptionally easy to work with, highly professional, and outstanding communicators. When my father passed away in the Philippines, we were overwhelmed by the logistics of bringing him home. Elizabeth (Liz) Roberts stepped in and handled everything seamlessly. She meticulously coordinated with the Philippine agencies, managing every step of the complex international repatriation process until his body safely arrived back in the US. Beyond navigating the legal and international logistics, Elizabeth went entirely above and beyond for our family. She personally ensured that all funeral services and masses were flawlessly arranged, proactively communicating with our parish, the deacons, and the priest so we didn't have to worry about a thing. Above all, Elizabeth is deeply compassionate and sensitive to the family's wishes. She listened to exactly what we wanted and treated our father with the utmost dignity and respect. We are profoundly grateful for her guidance and cannot recommend McAulay & Wallace highly enough during such a difficult time.

It's odd, giving a 5 star rating to the worst experience a parent can experience; but from…read morebeginning to end and everything in between McAulay and Wallace and everybody on their staff seemed to do everything possible to minimize the pain. This staff finds a way to maintain absolute professionalism and somehow balance empathy and compassion. Of course, I don't wish this on anybody but if you are unfortunate enough to need their services, I can only give them the highest praise and strongest recommendation. A very special thanks to Suzanne Stover. You are an angel.

I guess one never looks forward to an appointment at a mortuary but I could not miss the…read moreopportunity to say that my experience at Hilgenfeld was top notch. Karina listened to what I needed and was understanding and incredibly helpful and kind. Their prices are very reasonable and their communication with me along the way has been great. I can't thank them enough for making a tough visit as easy as possible.

At the most difficult time in your life you need people who understand and can help you navigate…read morethe dark time. I can't say enough about the services provided by the Hilgenfeld team, especially Brett Rosen. They were wonderful and I will never forget how sensitive and caring they were throughout the process. God bless them for the work they do

I came for a visit and my mother passed a few days later, suddenly. Yvonne and Susan took care of…read moreeverything. My mother wanted to be buried with my father, but the VA threw in some curves. Susan took care of everything. They can now be buried together. My sister also used their services when her 5 year old son died suddenly as well. I can not recommend them highly enough for their compassion, expert service and going above and beyond to get my mother with my father.

We would like to thank Cesar and his team, particularly Elizabeth and Yvonne, who handled our…read morefamily's funeral services need. The level of care and sensitivity they demonstrated to us as the process unfolded fills us with gratitude. Through this very unusual time they walked us through seamlessly. On the day of the viewing, my family decided on a closed casket. I, though, wanted to see my mom. My mom looked like my mom not a waxed figure. Thank you, Heritage Team for all you did for our mother. I would recommend your services to everyone. Your talent and humanity is exemplary. You made an impact in our lives. We are thankful. Theresa Lopez

Today is a year since my son in law passed away and we used Community Funeral Services .I am giving…read morethem a 2 star because we chose them , they sold it well. To start the elder lady we dealt with made it sound like she would take care of everything .. but honestly she forgot everything , I had to call her to get updates on what was going on and she never knew she always had to call us back , we talked many times and every time we talked she act like she didn't know us and she had to look for his file and would get back to us! I had to do the foot work , I had to finally find the place to have his services . It was during covid so it was hard to find a place that was big enough to have so many people . So I found a place that would have it outside but that's what I paid them to do ! This is just part of it . Than she tells us we have to pay extra for them to fix him up , it's like playing dress up with your dolls were her exact words , because they might have to do extra to fix him up if it's bad .. we paid extra and we just got a basic report from coroners NOT a full autopsy and they NEVER refunded us for that LIKE THEY SAID !! So prior to the day of the funeral , I told the lady I if there would be a tv I can play a video on and table for flowers and pedestal for his big picture . we get there it's under a tent in the parking lot which she told me it would be outside under a tent because of covid but not in a parking lot !The funeral director guy is there that I never met before and he act like it was his first day on the job ! There was no tv for our video there was no music, there was no pedestal . I was livid , and my daughter is a wreck ! We had the services at white memorial in uptown Whittier but they have nothing to do with it , we went through this unprofessional company that rents out these places so it's up to this Community funerals to make sure everything is done !Has nothing to do with the place which if I would have known better I would have went through white memorial myself and not used a 3rd party ! Ok so he brought out a pedestal and than I ask him where are the flowers , 3 people from the funeral came to me and said there flowers weren't there so he disappeared again looking for the flowers and they were delivered with the funeral that was before ours !! Unheard of ! So they delivered them after the funeral to us at my brothers house where we had the reception ! So because the funeral guy is running around nobody directed the funeral l! The pastor came out to talk and sang, he was great , thank God for him ! But nobody said when it was time for people to come up and view , I had to find the guy to tell people to come up and view him . It was sooo unprofessional and so embarrassing! Now back to the prayer cards I paid for ! Well the funeral service guy forgot them !So by the time they got there the funeral was over and people had already left . ThanknGod we had made prayer cards from another company also with his picture on it . I have never ever ever heard of this happening , this day should have been without stress of the arrangements considering g we were already going through hell , my daughter lost her husband , her best friend , my grand daughter lost her dad , an amazing man that stepped up to be her dad and he deserved sooo much more than this !! We never even got an apology until I emailed the owner man which I never even met through the whole process ! But I did email him after a couple of months because after the funeral it was hectic I moved my daughter and grand daughter back in with me . My only regret besides using this place was not writing a review so others can know what we went through , I know things happen and I am first to let things go but not this many mistakes and not on such an important day . I made sure my daughter didn't have to worry about all this but I didn't even get to grieve my son In law in this day because I was too busy chasing around the funeral director guy . Today is a year he passed and I won't let another day go by without writing my review.

When your heart is broken and you say good-bye,to your loved one ... My Sister . I called Harold…read moreearlier in the week to get plans together as we told there was not much time . I felt so comfortable knowing Harold would be there with us every step of the way . The time of passing came I called Harold and he said when you are ready to release her from our home call me back and we will come . They came two young men in suits . As they entered my room they asked by her name, if they should cover her face as they took her out of my room, or just cover her like she was sleeping ! I was so amazed at the thoughtfulness of their question. She was gently and quietly removed from my room . She was placed in the van . Peacefully, our hearts watched her leave our hill as tradition goes we wave till you are out of view - the attendants honored our sister by slowing as they made the turn from view ,in life it's the simple things, that meant so much ! Harold and his staff were compassionate, They made this transition lovingly easy for me ! They took great care of my precious loved one ! It took me 7 years too write this...

Went to a rosary/viewing on Monday. Although the lot had limited parking I managed to get a spot 10…read moreminutes after the scheduled 5pm start time. Place was clean and things run smoothly.

We couldn't be more grateful for the care, compassion, and professionalism shown by the Charles,…read moreIsaiah + entire team throughout the entire process. Losing a loved one is overwhelming, but they truly helped guide our family every step of the way with such thoughtful attention to detail. Having staff who fluently speak both Korean and English was immensely helpful for our family, ensuring smooth communication and making sure everyone felt supported and understood. We are so thankful for their guidance during such a difficult time and highly recommend their services.

Everything went smoothly for loved one's direct burial in National Cemetery in Riverside. Planned…read moreand paid for in advance as he was critically ill. Prompt response to Phone calls and paperwork done in a timely Manner. Of course, I appreciate The kindness and competency of staff. Highly recommend this mortuary.

SHANNON MORTUARY ORANGE CA IS AMAZING , they came through…read morefor my wife's family, did everything perfectly, handled everything right and all documents and certificates and obituary, Julie , Charlie are the best when you need assistance, our family will be in debt to them .

Chris was very hopeful during this difficult time. He really helped direct me through the whole…read moreprocess and took care of everything for me. Answered all my questions. I would definitely recommend them to anyone as they were great to work with.

I was disappointed with the communication and follow-up from Cremation Society of Orange Coast. I…read moremade multiple attempts to contact the office regarding an important matter and did not receive the return communication I expected. When dealing with records and matters involving a deceased family member, timely and reliable communication is extremely important. My experience left me frustrated because I repeatedly tried to get assistance and felt that my concerns were not being addressed. I would have appreciated a simple return call, clear explanation, or written response so I knew where things stood. Based on my experience, their responsiveness and follow-through could be significantly improved.