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Brooks Chiropractic - Dennis Brooks, DC

5.0 (3 reviews)
Closed • Closed
Updated over 3 months ago

Services - Brooks Chiropractic - Dennis Brooks, DC

Chiropractic bodywork

Physical therapy

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Roseville Orthopedic Surgery & Sports Medicine - Some neat tools...

Roseville Orthopedic Surgery & Sports Medicine

2.5(51 reviews)
1.0 mi

unauthorized charges on my credit card, inconsistent billing, unprofessional front desk (the older…read moreyt woman and the latina woman), an office manager that is NEVER in the office as well as blatantly incompetent, rude doctors who dont want to work and have SHIT bedside manner, underworked clinical staff. ONLY THING REDEEMING quality is the PA that does knee injections. At least appt when office staff was told about unauthorized charges I was told "thats not true, we dont do that"... then when I showed the screen shot of the credit cards charge originally charged and signed for $30 changed to $50 2 days later without my consent or approval (PRETTY SURE THATS NOT ONLY UNETHICAL, BUT ILLEGAL!!!) as well as my receipt which I signed for $30!! so when I was roomed the clinic staff i was told that the manager (who has never resolved or addressed the matter of unauthorized charges) was in office. after my appt I asked to speak to her but the front desk staff lied and said she was not there. I loudly, sternly and publicly complained as I walked out the office. No curse words, no names just upset about being charged without my consent. later that same day I went to the lab and they couldnt see me because someone was actively in my chart. 3 days later I get a missed appt fee for a missed appt in Sept that I missed due to my daughter having a seizure. I called prior to appt to advise staff and was told I wouldn't be charged. ALL OF A SUDDEN when the UNPROFESSIONAL and DOWNRIGHT RUDE FRONT OFFICE STAFF are called out for their bs billing practices, unauthorized charges and lies; I get charged for a missed appt due to a medical emergency that was cancelled prior to the appt. DO NOT WASTE YOUR TIME. Insurance is EXPENSIVE AF, This office is in bougie Roseville expensive AF, while be DUSTY AF, OUTDATED, Rude AF, liars that charge your card without consent, notice or approval. Spend your money elsewhere use insurance elsewhere and get better treatment and care!!!

They charge extra to pay by credit card and they won't take cash. Not taking cash should be…read moreillegal! Would not see me if I didn't pay up front. Tried, but wouldn't take my cash and wanted to charge me extra to use my card. Terrible front staff. Took months to get appointments, then to have this happen was very upsetting. DO NOT RECOMMEND THIS PLACE!

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Brooks Chiropractic - Dennis Brooks, DC - chiropractors - Updated May 2026

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