This physical therapy place is staffed by really caring and professional people. I went here for…read moretherapy for my wrist post cast. They are friendly and located in a strip mall off Foothills so the traffic and parking are not an issue. I highly recommend this place, and it's quiet and not full of lots of patients like some places.

I hurt my back in a golf cart accident. I worked with Marina for several months. She was very…read moregentil yet the program she developed for me was very effective. My mobility improved and my pain diminished. When I needed a knee replacement, I went back to Marina for some pre surgery therapy. My knee feel better and stronger, and I have great hopes for a speedy recovery after my surgery. Front staff, Ervin is very competent and on top of insurance issues and appointments.

This is a great physical therapy office! Very friendly and…read moreaccommodating. Greeted by a friendly smile and back to the gym for therapy with great physical therapists.

Chris and his team of Physical Therapists are phenomenal. They took time in understanding my…read moreinjury, providing deep massages with acupressure and gave helpful exercises for me to do at home as well. My injury improved so much here. And shout out to Tina at the front desk! Great customer service. I highly recommend this place for rehabilitation.

For your peace of mind, do not go to this place. Went there for physical therapy, insurance paid…read morethem and they are still harassing me for payment. I even received an email confirming payment and they are still claiming I am past due. Go to another physical therapy place that won't try to rip you off and ask for double payment.

Referred by husband as he's had PT for knee rehab here. I'm referred for PT for post ankle surgery…read more Sydnie is doing a great job with me gaining strength, stretching and weight bearing. Great customer service while scheduling via phone call.

Great quality of care, once you start the therapy rolling, it's takes one month to make an initial…read moreappointment. I got rescheduled one time because my pt wasn't available, that's what they said on the morning of my appointment, after a few visits getting appointment was a breeze , make sure get an appointment before you leave and make advance appointment to be sure you have a spot. That get super booked up (they said so). Staff was awesome once you know them, and vice versa. Well recommend.

I experienced rude behavior from Corlis Myeres. Her behavior was unacceptable. I won't be…read morereturning. I got lost and was 10 minutes late and she treated me like a child. I'm a stickler for being on time but this day it was unavoidable. I was in tears of and on whenever I thought about how she treated me for being 10 minutes late.

unauthorized charges on my credit card, inconsistent billing, unprofessional front desk (the older…read moreyt woman and the latina woman), an office manager that is NEVER in the office as well as blatantly incompetent, rude doctors who dont want to work and have SHIT bedside manner, underworked clinical staff. ONLY THING REDEEMING quality is the PA that does knee injections. At least appt when office staff was told about unauthorized charges I was told "thats not true, we dont do that"... then when I showed the screen shot of the credit cards charge originally charged and signed for $30 changed to $50 2 days later without my consent or approval (PRETTY SURE THATS NOT ONLY UNETHICAL, BUT ILLEGAL!!!) as well as my receipt which I signed for $30!! so when I was roomed the clinic staff i was told that the manager (who has never resolved or addressed the matter of unauthorized charges) was in office. after my appt I asked to speak to her but the front desk staff lied and said she was not there. I loudly, sternly and publicly complained as I walked out the office. No curse words, no names just upset about being charged without my consent. later that same day I went to the lab and they couldnt see me because someone was actively in my chart. 3 days later I get a missed appt fee for a missed appt in Sept that I missed due to my daughter having a seizure. I called prior to appt to advise staff and was told I wouldn't be charged. ALL OF A SUDDEN when the UNPROFESSIONAL and DOWNRIGHT RUDE FRONT OFFICE STAFF are called out for their bs billing practices, unauthorized charges and lies; I get charged for a missed appt due to a medical emergency that was cancelled prior to the appt. DO NOT WASTE YOUR TIME. Insurance is EXPENSIVE AF, This office is in bougie Roseville expensive AF, while be DUSTY AF, OUTDATED, Rude AF, liars that charge your card without consent, notice or approval. Spend your money elsewhere use insurance elsewhere and get better treatment and care!!!

They charge extra to pay by credit card and they won't take cash. Not taking cash should be…read moreillegal! Would not see me if I didn't pay up front. Tried, but wouldn't take my cash and wanted to charge me extra to use my card. Terrible front staff. Took months to get appointments, then to have this happen was very upsetting. DO NOT RECOMMEND THIS PLACE!

Marcia Johanson at Family Physical Therapy has been my physical therapist for the past couple of…read moreyears, and I continue to see her for different areas of my body. She is patient, caring, knowledgeable, and takes the time to educate and work with you. Her hands-on approach and massage techniques have made a huge difference, helping me walk with much less pain. My chronic pain is ongoing, but I'm doing a lot better thanks to her. The clinic is clean, well-maintained, and equipment is in great shape. I appreciate the private treatment rooms and the friendly front desk staff--they're easy to communicate with. Marcia is always on time and fully engaged during appointments. Occasionally, her assistants arrive late in the mornings, which can affect the last part of the session when they're supposed to take over for certain exercises while Marcia moves to the next patient. Even so, Marcia's knowledge, skill, and attentiveness make the care excellent. I'm giving five stars because of Marcia--she is the reason I continue coming here and the therapist I would always recommend. Her expertise, patience, and hands-on care make all the difference, and I truly trust her with my physical therapy needs.

Great staff. Always happy and lots of laughs. Great care,…read moregreat with their customers.

Love love love this place. Their focus on my health is top notch! They focus on joints which is…read moredemonstrated every appointment. My double knee replacement started out a little wonky but JPI got me rolling! AJ rocks on getting us organized and Shawn, Brit, Kervin and Johnson all make me stronger!

I been coming here for a few months now for my Achilles and I LOVE everyone here. The team is so…read moreawesome and welcoming and it's always a good time coming here and they have everything you could need for recovery. They listen to your needs well, are full of knowledge and advice and help facilitate and cater to your recovery in any way possible. Definitely a fantastic physical therapy place. Located near Sutter in a little strip mall type of building, very easy to find though, and always plenty of parking.

Very professional staff and got me back in shape. They were good at explaining the process and what…read moreto do at home. Would recommend to everyone

Great staff with great care! Marsha is very knowledgeable and understands the issue I have been…read morehaving. Thank you

I went two times. First time was an evaluation and 2nd time for therapy. The evaluator appeared to…read morebe top notch and knowledgeable. I stopped after 2nd time because I was told my program would be updated for me online but that never happened. Few of the exercises I was given were not on the online program which confused me. I need to have the physical therapist be proactive with me and I need to feel they care about my progress. I spoke with two people in the waiting room who were very satisfied with this establishment so my experience maybe not common.

Scheduled a follow up appt after this place operated on my bicep and shoulder only to be told when…read moreI arrived I needed a new referral so I never got the appropriate care my insurance covered and the front desk employees were rude not once but two times (same woman)

Great staff. very supportive. Highly recommend Brett and all of the staff…read more Have used Shaack PT post two surgical procedures and been very satisfied. Linda

I went in for consult with Greg and was treated very well. There were a lot of questions asked…read morewhich i liked because it showed he was where the pains are coming from so they can provide the right treatment. Alana was very nice in scheduling appointments.