I rarely need any medical care and usually work with his PAs for urgent issues during cold and flu…read moreseason. But I recently saw Dr. Harris for a pre-op visit before knee surgery and was very uncomfortable with the experience. He made an unprofessional comment after confirming that I had a C-section, saying it made me a "real woman." That was inappropriate and hurtful. Especially given my birth trauma that resulted in the section. He made some other hurtful comments about other issues during the exam. He did say, I hope you don't take offense so he understands some level of social protecol. His manner throughout the appointment was also extremely awkward. His responses felt delayed and disconnected, which made it hard to feel confident in his care. Overall, the visit felt impersonal and more focused on billing and routine checkboxes than on individualized medicine. I left feeling uncomfortable and unseen and will be going elsewhere.

I always feel so welcomed here. I've seen two APP's here both very professional! (Stephanie &…read moreSarah) Medical assistant, Eva is such a people person. She helped me feel very comfortable at my appointment. The medical field needs more Eva's. Thank you!

I met with Dr. Yee today for the first time. I really liked him. He asked a lot of questions and…read morereally listened to my answers as is reflected in my aftercare summary notes. He explained my options and together we came up with a plan of action. He asked two separate times if I had any other questions. Yes, he tells dad jokes, but that really created a nice atmosphere. I would definitely recommend him.

Did not address my questions. Actually diagnosed me with something outside of his field, and when I…read moremade it to the next doctor they asked me why I was there.

unauthorized charges on my credit card, inconsistent billing, unprofessional front desk (the older…read moreyt woman and the latina woman), an office manager that is NEVER in the office as well as blatantly incompetent, rude doctors who dont want to work and have SHIT bedside manner, underworked clinical staff. ONLY THING REDEEMING quality is the PA that does knee injections. At least appt when office staff was told about unauthorized charges I was told "thats not true, we dont do that"... then when I showed the screen shot of the credit cards charge originally charged and signed for $30 changed to $50 2 days later without my consent or approval (PRETTY SURE THATS NOT ONLY UNETHICAL, BUT ILLEGAL!!!) as well as my receipt which I signed for $30!! so when I was roomed the clinic staff i was told that the manager (who has never resolved or addressed the matter of unauthorized charges) was in office. after my appt I asked to speak to her but the front desk staff lied and said she was not there. I loudly, sternly and publicly complained as I walked out the office. No curse words, no names just upset about being charged without my consent. later that same day I went to the lab and they couldnt see me because someone was actively in my chart. 3 days later I get a missed appt fee for a missed appt in Sept that I missed due to my daughter having a seizure. I called prior to appt to advise staff and was told I wouldn't be charged. ALL OF A SUDDEN when the UNPROFESSIONAL and DOWNRIGHT RUDE FRONT OFFICE STAFF are called out for their bs billing practices, unauthorized charges and lies; I get charged for a missed appt due to a medical emergency that was cancelled prior to the appt. DO NOT WASTE YOUR TIME. Insurance is EXPENSIVE AF, This office is in bougie Roseville expensive AF, while be DUSTY AF, OUTDATED, Rude AF, liars that charge your card without consent, notice or approval. Spend your money elsewhere use insurance elsewhere and get better treatment and care!!!

I saw Dr. Hansen for shoulder surgery and recovery due to tearing the labrum in my shoulder during…read morea workout class. I was able to get scheduled within a reasonable time and get a surgery date within the month. Surgery went great and I now at 80% mobility again post surgery after doing PT. I would recommend him for sports related shoulder surgeries.

Total waste of time. Seem like chiropractor was afraid to do anything more than try to pop your…read moreneck or back and use a vibrating massage box. Advertised as sports medicine chiropractic don't feel like that was the case.

I left a message for the office before they opened. I received a call back immediately upon them…read moreopening. They were able to see me within an hour SAME DAY as a new patient! Upon arrival, I was warmly greeted. Initial intake was super simple and quick. I was grateful they did not require x-rays. The office was immaculate. I forgot a mask, they kindly provided one. I greatly appreciated their efficiency and timeliness from start to finish. There are 3 Doctors staffed. I had Zach (apparantly the puppy of the crew.) Zach asked questions and took time to discuss my concerns. The office is sufficiently staffed. There are multiple beds for the electrical stimulation tables and they are immaculate. Very impressive office and staff. Thank you guys!!!

Excellent chiropractor. No appointment needed. No contracts. No fuss ...Dr Z just fixes you and…read moreyou go on with your life. He's very nice, but most importantly, he's gentle. We've always felt comfortable with his adjustments and better afterward. So because of our experiences...we highly recommend.

Been going to Dr. Z for over 20 years, he's simply the best! Even after moving, I still drive 35…read moreminutes whenever my back goes out because I know he'll get me straightened out. What I love is that his goal is always to fix you on the first visit. He's not about selling memberships or unnecessary treatments He's just legit care!

I have recommended Dr Scott Owens to my entire friend circle as well as co workers. He was the…read morefirst person to let my brother know he needed to go to the doctor's for his back. He really knows his stuff my brother ended up having AS so now he has treatments for it but it has slowed the disease. The knowledge and care really made an impact. I got into a car accident in 2016 and have had neck issues since but he was able to ensure i could move my neck and consistently tells me to go on vacation because I have an overly tight back minus the neck issues. I now have a pinched nerve in my neck making it hard to move my arm so let's hope visit 2 helps so I can start healing PT hasn't helped at this point it just keeps hurting. Anyways I will continue to recommend him because of his knowledge and ability to correct our bodies weaknesses!

Today was my first and last time visiting this practice. I went in for an adjustment after having…read moreback pain that was getting worse. After the chiropractor did the adjustment he said there was another treatment they could do and sent me back to the waiting room. The receptionists checked in multiple people and answered multiple phone calls during that time. At this point I didn't know what I was still waiting for and asked the receptionist if I was done and if I could leave. She then took my copay and the other receptionist tried to call me back as I was headed for the door. I didn't even realize she was talking to me as I was already leaving. Very poor communication and I will be looking for a practice with better communication moving forward.

Injured workers beware Dr. Rashid favors the insurance company not the injured worker.read more

Dr Rashid was so kind, patient, funny and explained himself along the way. I was terrified but I…read moresurvived it. The office staff was always polite on phone and during my office visit. In a crappy situation they made me feel more relaxed and a little less scared.

I am extremely disappointed with this office and the way my billing and insurance matters were…read morehandled. My initial visit went well. We discussed my treatment needs, and I agreed to have foot x-rays taken in order to obtain custom orthotic inserts. Before proceeding, I specifically confirmed that both the x-rays and the night splint I received would be fully covered by my insurance. I was assured there would be no out-of-pocket cost for those items. I was later informed that the orthotic inserts were not covered by insurance, so I paid $500 out of pocket because I was in significant pain and seeking relief. When the inserts were ready, the office attempted to schedule a follow-up appointment for pickup. I explained that an appointment was unnecessary and that I would simply stop by to collect them, which is exactly what I did. Two months later, I received a bill for the x-rays and night splint -- the same services I had previously been told were fully covered. I was also billed for a "visit" related to picking up the inserts. That "visit" consisted of me walking into the office, paying my balance, and leaving with the inserts. I never saw a doctor or nurse, never left the waiting room, and the entire interaction lasted only a few minutes. I contacted the office to dispute the charges. While they agreed to waive the fee for the pickup "visit," they refused to remove the charges for the x-rays and splint despite the information I had originally been given. I also expressed concern that billing for a medical visit that never actually occurred could constitute fraudulent billing and stated that I intended to report the matter to the medical board. The representative I spoke with responded dismissively and told me to "go ahead." Afterward, I contacted my insurance provider directly. They confirmed that they would be recouping payment for the improperly billed visit and that I did not owe any balance for the x-rays or splint. They also informed me that the orthotic inserts likely would have been covered had the office properly submitted the claim. Furthermore, submitting claims to insurance is part of the provider's contractual obligation. Instead, I was required to pay $500 out of pocket for something that should have at least been processed through insurance and applied toward my deductible. Patients should be able to trust that a medical office is providing honest, transparent information regarding billing and insurance coverage. Unfortunately, that was not my experience here. I believe patients deserve to be aware of these practices before seeking care from this office.

Five. Stars all around. Very large free parking in a safe area. The wellness center has large lobby…read moreand the office has enough staff to take care of your foot issues at every level. Dr. Pham is really a winner. He engages with patients and vendors to help all aspects Relating to your feet. Very few doctors engage in neuropathy but Dr. Pham does and has test to determine if supplements will work for your case. Lastly, just found out they have a three chair spa in the back! It is very tranquil and professional. This is real full service for your feet.

Called for 4 days STRAIGHT in regards to a Roseville Sutter Hospital Referral and we went through…read morethe correct prompts to the referral option to speak to the correct person. Got sent to Amalia's voicemail each time and we left a voicemail each time to get a call back. My fiance has had a broken arm for OVER A MONTH. Lo and behold I call the direct front desk number since the referral line wasn't working and guess who picks up? Lovely Amalia. Apparently the referral was rejected days ago and no notice was ever given to us. Amalia says that they don't give notices out but if she actually PICKED UP THE PHONE, we would've actually spoken to her and known the news already. Don't even bother with this place. Horrible customer service with avoidant staff that just want to act condescending with their Ebonics speech.

Front office staff need to be trained in professionalism and manners. Also, left messages on voice…read moremail 3 different times and never received a call back.

I went two times. First time was an evaluation and 2nd time for therapy. The evaluator appeared to…read morebe top notch and knowledgeable. I stopped after 2nd time because I was told my program would be updated for me online but that never happened. Few of the exercises I was given were not on the online program which confused me. I need to have the physical therapist be proactive with me and I need to feel they care about my progress. I spoke with two people in the waiting room who were very satisfied with this establishment so my experience maybe not common.

Scheduled a follow up appt after this place operated on my bicep and shoulder only to be told when…read moreI arrived I needed a new referral so I never got the appropriate care my insurance covered and the front desk employees were rude not once but two times (same woman)