This office in Cambridge, they are horrible, and are totally heartless and don't care about people…read more They are rude, have big time attitudes and it's just awful. You try to get help and no one helps you and nobody calls you back after you leave many, many messages. When you try to explain your situation and you need help, they don't care, at all. I would give them a negative rating if I could.

Surprisingly efficient process! I came in to change my name and I was in and out within 15 minutes…read more The young man who served was very friendly and kind. Honestly shocked at this level of service and kindness from a government agency

Had a great experience with staff at SSA office, Waltham to get my disability check rerouted to new…read morebank. However, it is June 3, 2025 and bank never received the check. Please resolve this issue now so that I can have money to live on in June. Thanks. You don't want me to starve, do you?

Wow the government has really upped its game. They have become so much more efficient both on line…read moreand in person. I used to dread anything that involved state or federal government. It was not painful at all and no interminable waiting. Only kink was the security guard who took his job a little too seriously. He could have been a lot more polite.

I arrived with a family member and a 2-two-year-old grandson at 10 AM on Monday morning. Three…read moreother people were waiting ahead of us. The security guard greeted us pleasantly and asked us to generate a ticket from the machine. We got our ticket and sat down and waited perhaps 15 minutes for our number to be called. I noticed that several people entered after us without a mask and the guard was very polite to them and provided them with masks. The representative who assisted was professional and was able to help. We were told that the Social Security card we were requesting would arrive within two weeks and were given a document to verify we had submitted the application. I was very impressed with the professionalism of everyone there. We were in and out in less than a half of an hour. However, we noticed as we left that the crowd in the waiting room was growing.

Complete joke. Typical govt run entity. You call their number, you have to wait thru their idiotic…read moremessage statements, even if you've heard it before and know what options you want. Then you hit the first option 2, to talk to someone. Then 0 if you want the next available person. Then instead of any regular business and just being in a queue, if no one is available they tell you no one is available and just hang up on you. WTF is the point of that? So you have to keep going thru this circular motion of calling back in listening to the messages, prompts, then they hang up on you again. Over and Over. If you do know the person you are looking for, you dial their extension and leave a message. And guess what? They NEVER call you back. 2-3 weeks and they can't call you back? Complete cluster f. This is y people hate the govt. Run by morons.

Project Joy was brought to my attention by the good people at Life is Good.. I have been an…read moreattendee and volunteer at several of the past Watermelon Festivals & Pumpkin Festival whose proceeds go towards Project Joy.. Since finding out about this organization I've been spreading the word and donating when I can. From the Project Joy website; "Children who have been impacted by a traumatic experience often stop playing. When children stop playing, they stop living and growing. It is during these times that children need adults to help them feel safe and powerful enough play again. By giving childcare providers the tools to foster healthy play, we're providing at-risk children with the support they need to grow and thrive. Through our grassroots community approach, Project Joy works to ensure that nothing stands in the way of healthy play for all children. Nothing." How could you not want to support an organization like this? Even in poverty it's important to know how to smile. http://www.projectjoy.com/

This part is for sports lovers . It has a soccer field , baseball field , track field and a…read morefootball field . It has a playground also for kids . They have free street parking . No public bathrooms . It's dog friendly as long as you follow the Brookline dog laws. They also have a parking lot down the street a bit if you have trouble finding street parking .

I'm not sure what the Harry Downes field is like the rest of the time, but from sun-up to 1pm it's…read morea dog park. An *enormous*, fully fenced, go-dog-go sort of experience. Some good friends of ours just adopted a dog who they were told was fully grown but has gained 10 pounds in the 2 weeks that they've had him and has *enormous* paws. He's gonna be a whopper. We have two tiny and sometimes a little hyper dogs that love the chase and be chased game. Three words that fix everything - puppy play date. On a brisk (ok it was 15 degrees) morning last week, we took the three dogs to the Harry Downes and let them go. It was great to see them wrestling and chasing-- even our littlest one went into a big snow drift after a ball (even though she's usually prissy about the cold). It was great fun and there were a handful of dogs there despite the temperature. It's a little hidden away in Brookline off rte 9, but still pretty near JP. We'll definitely going back-- especially if our big-dog-owning friends have anything to say about it. Minus a star for the hours. I'd like to see a dedicated dog area, but these are often small and not as nice as this park is.

If you are looking for the spaceship as a reference to the front door, don't. I did, turns out, its…read morenot on the street anymore! Its set back with the entrance! What a beautiful reinvention of the VFW in Fresh Pond! I used to participate in various activities that took place at the old VFW - an old, dirty looking, wood paneled, dimly lit hall. It didn't have much to recommend itself. My family recently rented out the hall/bar here to have a party. What a nice surprise when I walked in! Well lit, clean, new and roomy! The hall had tables that easily held the people attending (40?) for a sit-down meal that we brought with us. My parents provided a sound system and half the room was left open for a dance floor. The bartender that we had, Barbara (?) was awesome! She went out of her way to make sure we had everything we needed. The commercial kitchen that is available for use with hall rental is a great size. About a million degrees, and unfortunately the freezer was not on when we arrived so the dessert didn't make it (in a solid state) being stuck in the ice machine! Barbara later told me that there was a freezer behind the bar we could have used- next time! The bathrooms were well kept, and even with loud music and a couple kids running up and down the hall, nobody batted an eye at our presence. A great place, with plenty of parking for a party!

Newly rebuilt modern function room and bar. Old cranky vets still included. The disappointment I…read morefelt when I was brushed aside after inquiring about membership was reminiscent of your typical decaying V.F.W. Unfortunately, attitudes like that are common nowadays. GWOT veterans seek solace elsewhere.

Thanks for helping me get into my car after I locked my keys inside! Which was totally embarrassing…read morebtw. I've only had to deal with Brookline police 3 times and 2 out of 3 were perfectly fine. One was locking myself out of my car. The officer was very nice. Second, was when a meter maid or whatever ticketed my car for parking in the driveway at my job. The driveway is a bit short so your back bumper sticks out a bit, but for a year no issues. Then everyone at my workplace starts getting tickets. They hired a new person who was a stickler. I appealed the ticket which was super easy and the sergeant dismissed it on the spot and apologized. Third, which was years ago, this K9 cop pulled me over for making an illegal turn. It wasn't so he wasn't even able to write me a ticket. Pointless traffic stop. To me they're cool.

My rental car was hit by a white old lady in Rt.9. The driver was yelling at me and coming so…read moreclose to my face. I called the police, I explained everything and I also told the police that is a rental car. As an African American the officer was yelling at me and telling me to get in the car right now!! I was so confused. When the officer went to the white old lady. The tone was absolutely different. Very low tone and super kind, and he was advising the white lady I was trying to claim money from the old lady insurance. Even though, I told him that the car was rental and he reviewed the paperwork. Just becareful, and have a camera in your car to record everything.

Very easy to get to, but one of the scariest walks I've experienced in daylight…read more The NO CELLPHONES IN BUILDING rule is a little insane. I wouldn't want to be in that area without a direct line to 911. I could understand T-Mobile Sidekicks, but REALLY! And they have no storage for cellphones -- I had to walk all the way back to Forest Hills and convince a convenience store clerk to hold it behind the counter. Even "The Price is Right" studios in Los Angeles holds onto your phones if you bring them into complex! The metal detectors were first-rate, and the x-ray machine was extremely accurate, but I would have preferred some of the people taking a second stroll through the machines. :( The court clerk was very pleasant, and dismissed my parking ticket within 30 seconds. I better NOT have to go here again.

The Judge I was with was awful. I went there twice to seal my Cori. This is Cori reform it is a…read morestate law now that any thing that is a non conviction can be sealed no questions asked and this judge refuses to seal it. I have been to 6 other court houses in the Greater Boston Area and all those judges welcomed me with open arm. That I've been sober over 2 years and put myself threw school and holding down 3 jobs. My life is better now. People have a right to change for the better and grow with the community. She should be ashamed of herself! But I have a second option write to the Governors office and ask for a pardon. Or they rotate judges ever six month and Wait till it's a different judge.

Long wait, only 2 people working to provide service. Understaffed and poorly organizedread more

Dealing with the Boston SSN office has been the nightmare that never ends. I got married in August…read moreand knew I had upcoming travel in October with my new name on my plane ticket. I was told that the process of getting a new card would be faster if I went in person, which I did (and spent hours waiting). I sent in my application on August 27th, the one day I had in between the wedding and the honeymoon, blissfully unaware of the saga that was to come. Fast forward to September 25th and I call back because I have not received my card. They tell me that if my NEW name isn't on my mailbox, the USPS won't deliver my SSN card. This a vitally important piece of information that would have been helpful to know when I applied. Alas, they tell me that they can reapply on my behalf because it's been less than 30 days (29 to be exact and thank god I counted myself because originally, they told me it was past the 30 day time frame). So, I reapplied and then waited. And waited. My travel date came and went and luckily, Amex was kind enough to change my name on my plane ticket free of charge (leave it to the for-profit companies to get anything productive accomplished). I got home and kept waiting. On 10/24 (today), I called back to ask where my card was. The woman said that it should have been delivered on October 8th. I tell her that it was not and that my name was clearly listed on the mailbox as I'd been instructed to do. She said she had no answers for me. It could have been twice delivered to the wrong address (interesting since originally I was told it couldn't possibly be delivered to a mailbox without my NEW name on it), it could have been twice returned back to the SSN office, it could be lost in outer-space, the possibilities as to where these cards could be were endless in her opinion. With that, I asked her if I could simply rescind my entire application and keep my old name. "Nope, it's already been changed on the back end, so you have to come back in and start the process over in order to move forward in getting a card." You cannot make this stuff up. So they TWICE messed up in getting me my card even though I perfectly followed the process and did everything I was told to do. Yet, this now falls on me to resolve and I will now need to take more time off work to go back to the office and re-apply for another card in person. AND they still cannot confirm why the original two cards never made it and have zero plan for how to mitigate this situation. The best she could do was pass me on to her supervisor, a line that was picked up by an answering machine stating that said woman would be on vacation until October 1st. It is October 24th. Perhaps she is missing in outerspace along with my cards. This, ladies and gents is the US government at its finest. My advice to engaged women: keep your maiden name if you value your time, your life, your sanity...