I spent almost 2 weeks at La Paloma after hip surgery. I received excellent care consisting of…read moreexcellent skills and compassion. Some of the individuals that cared for me really stood out. I'd like to thank Brent, Soleil, Thor, Hilary, Simon, Leah, Lee, Kevin, Kian, and Gabby. To name just some of the outstanding staff here at La Paloma. With gratitude, Mary

Worst experience! I…read morehad an emergency surgery & was too weak to go home from the hospital 1) I was told Dr. Novac was my doctor while at the facility. Dr. Novac visited me once after I was admitted & barked questions at me. A couple of days later, there was confusion on my new prescriptions & I was concerned about my abdominal surgical site. I requested to talk to him again he refused to meet with me in the 11 days I was there. Husband called facility asking to speak to him & was told it wasn't permitted. (Red Flag) 2) Not once but twice, I had to correct 2 different CNA's? Nurses? about my meds being changed. In fact, I was already given meds that I wasn't supposed to take & I brought it up but was told I was mistaken. The young man who dispensed the meds, double checked & later apologized. The 2nd time it was a nurse, she argued with me, went out & grabbed the blister pack of pills to prove she was right & I had to point the name of meds on package & show her she was calling the meds by the wrong name! That was where the confusion was, both meds started with the same 2 letters. Scary! These are supposed to be professionals. 3) In 11 days, I was moved THREE times to 3 different rooms! I'm supposed to be resting to get stronger to go home. In all fairness, I initially requested to be moved to a quieter spot. The door to the rooms are generally left open & I had a light shining in my eyes all night long plus was in a very noisy busy area & they did move me in a day or 2. I was so grateful. This room was more quiet But every time the bathroom door was opened the stench of MOLD was super strong. I noticed there was a hole in the drywall under the sink & towels wrapped around pipes under the sink. One day, I had to let a cna know there was water on the bathroom floor which was mopped. Safety Issue! A few days later!! I was moved yet again. 3) In each room there are 3 beds. 1 bathroom. WARNING! It is not unusual for your roommate to be a sundowner. Be prepared for screaming and disruptive behavior all night. Nurses also come in the room at all hours to change their diaper and of course the lights go on & disrupt any sleep you might get. They are not quiet, either. I can't begin to tell you how anxious & stressed I became. Even with earplugs lights being shined all hours was so disruptive to sleeping. 4) Physical therapist & occupational therapists were very nice. However, I was super weak, had to use a walker, just had abdominal surgery & after a couple of sessions, I was so sore that I had to take tylenol and place ice on my abdomen for a few hours for 2 days. Knowing this, they continued to nudge me to do the exercises until I mentioned it to the head of the department in passing, then the exercises did become lighter. I was told by both therapists at different times I should have told them I was in pain during the session. But I tried to to tell them the discomfort did not happen during the sessions. Knowing how weak I was plus just having abdominal surgery possibly from the beginning warranted a gentler approach. 5) I had noticed that some "problem patients" would use the call button repeatedly for the nurses with stupid questions, etc. They were eventually ignored. But there is something so disturbing about hearing someone yell "NURSE" sometimes for hours. I was so stressed out. I was determined to be a good patient while here. It was clear to me that this facility was extremely understaffed. But ONE day I really needed to speak to a nurse. ONE DAY out of 11 days I pushed the nurse button only to be told the nurse would be right in. An hour later, I pushed the button & was told the nurse just had her break but would be right in. An hour later I tried again and was told yet another excuse. Nurse never came, I gave up and the next morning she came in to see what i wanted the night before without much interest. Very disappointing & frustrating. 6) Not always, but for the most part the food was less than cafeteria food. Some meals were ok. You fill out a meal form when you get there. I tried cold cereal for breakfast & it upset my stomach. I told 2 different people and also filled out another form but continued to get the food I couldn't eat. Sometimes, my roommate got my food by mistake and I got theirs. That's my experience. I hope it helps someone. In my case I was discharged from the hospital unexpectedly & my husband was contacted by a social worker or insurance agent (?) & was told I was going to La Paloma. This all happened within a couple of hours. Knowing what we know now, check with your insurance & see which facilities are covered. And if possible check the reviews. This was our first experience with a nursing facility and I'm not sure if they are all this bad, but it was a horrible experience.

After a few days at PV my husband has settled in. The PT staff, namely Henry, is amazing! One older…read morepatient who is at the facility told me he was once a person trainer and that the PT staff here did a better job than he did. The CNAs are working hard. The food looks pretty good (haven't tasted it) but my husband has. The admin staff is also outstanding. I wouldn't hesitate to send a love one here. Clean, attentive, professional, friendly, and safe.

The nurses are caring and well trained. Kind hearted and a wealth of information. The CNA' s…read moreanother story. Some try very hard in a thankless job. Others when you ask for them for something will say they will be back in a minute which turns out to be 30 minutes or more or they forget what you want. Suggest they write down things to remember better. They also need to be in the dining areas and stay when meals are served unless an emergency occurs. The food for the most part is deplorable due to a lack of supervision. Especially weekends. They need constant supervision wherein the company including the board of directors need to invest in another head chef in addition to what they have. They don't pay attention to detail most of the time. I would have only 1 to 2 meals a week that would be good. I would give the employees a language test before hiring. The administrators including admit and discharge areas are outstanding. I would suggest that instead of having the discharge review board on just Wednesday's they do this on all weekdays like the hospitals and other rehabs do. It would help if they told all the patients their disposition and intentions to clear up a lot of misunderstandings as it is the patients rights to know that as long as they are lucid.. The Doctors are mostly hospitalists and they do take the time to discuss their intentions with the patients. I had Dr. Bertani and he did a fantastic job getting me back to health on several occasions. The physical therapists are outstanding. They see all kind of injuries and are well trained to help each situation. I don't believe they need any improvement from what they do. Helpful and caring is their motto. Occupational Therapy also helpful and excellent. I believe once a patient displays they can successfully do things on their own they don't need to go over and over the same things and waist time spend it on patients that need it the most.

After my dad's fall in Burbank, we needed a skilled nursing facility. We had a bad experience with…read moreone in Burbank that we sent him to immediately after his surgery. Both my sister and I live in San Diego and I decided on Bayshire Carlsbad for my dad's skilled nursing so he could be closer to home. From the moment we arrived to the moment he left, it was nothing but a pleasant experience for us. The staff was caring and prompt. Any request I had would be handled immediately. The PT's and the OT's are all solid and were honest about my dad's recovery which I appreciated. However, I want to give a special shout out to Alexis. She wears many hats at the facility, but she has easily been the best case manager I have worked with. She knew all of her residents and organized everything to make a smooth transition out of the facility. I would definitely consider Bayshire Carlsbad again for any future needs. Thank you for everything Bayshire Carlsbad!

Bayshire Carlsbad is one of the best skilled nursing facilities in the San Diego, CA area. There…read moreare clean rooms, hallways, kitchen and gym; each staffed with a highly competent work force. There is always a member of the nursing staff available to solve any problems-around the clock. There is quick response to patient call lights with a thorough solution always achieved. Doctors check on their patients, in person, several times a week and, are always reachable if a problem arises after hours. On top of all the excellent doctor and nursing care is a delightful kitchen staff who prepares tasty, healthy meals 3 times a day, with snacks and beverages always available!

Decent, clean nursing home overall. This facility is generally well maintained, but staffing can be…read morean issue, especially at night. There were times when it felt understaffed, which could lead to longer wait times for assistance. I think adequate staffing would make a significant difference in the quality of care and residents' overall experience.

This facility is understaffed and the recovery patients are neglected. My aunt was transferred…read morethere from the hospital and was not given much needed help. She stood in the bathroom waiting for help to pull up her pants but nobody came so she struggled to dress herself in agonizing pain. She received no shower and just sat in the bed with little interaction from staff. The facility is old, worn down, no paintings or decor, just joyless and depressing with a broken tv in the room. Do not recommend this place for your loved ones to recover.

The facility is new and well equipped. The food was absolutely horrible except breakfast was above…read moreaverage. The Doctor and staff seem unable to regulate pain management even with a interfecal pain pump. They would give you a pill one day and cut you back on pain relief the next. In 12 years I never had issues once the pump was filled. They let the pump go completely dry for over a month. The staff was very good. I had numerous clothes disappear to where I didn't even have underwear to wear. The staff was friendly and they tried to help the patients.

From the owner: Pacific Villas Post Acute in Oceanside, CA provides compassionate 24/7 skilled nursing and…read morerehabilitation services in a modern, home-like environment. Conveniently located near Tri-City Medical Center, we support smooth transitions from hospital to recovery while encouraging family involvement. Our interdisciplinary team develops personalized care plans for residents recovering from surgery, illness, or injury. Services include skilled nursing, physical, occupational, speech, and respiratory therapy, social services support, and daily therapeutic activities. Residents enjoy comfortable private or semi-private accommodations, welcoming common areas, serene courtyards, nutritious meals, and opportunities for social engagement. At Pacific Villas Post Acute, we are committed to delivering high-quality care with compassion, dignity, and respect while helping residents regain strength, independence, and confidence on their path to recovery.

My family member has been at Santa Fe Post Acute since it was still called La Fuente, and I can…read morehonestly say I have never experienced such wonderful care and service from the Social Services and Activities teams. CJ, the Social Services Director, was absolutely delightful, and Amarina, the Activities Director, was so kind and accommodating. She truly made my loved one feel seen, valued, and cared for. It brings our family so much comfort knowing they are surrounded by such compassionate people. We are very grateful for everything they do.

I have had a family friend at Santa Fe for quite some time, and I recently needed to speak with the…read moreSocial Services team regarding a matter of concern. Unfortunately, I was unable to get assistance from either Alma or Sarah. I was eventually able to speak briefly with the Social Services Director, CJ. However, I would not describe the interaction as a productive conversation. The exchange felt confrontational, and I was met with raised voices and repeated eye-rolling. I felt as though my presence was an inconvenience, simply for knocking on the door and asking for assistance. I waited approximately 10-15 minutes for someone to answer, despite being able to hear staff inside the office. This experience was both frustrating and disappointing. What made the situation even more concerning was that, as I was leaving, another resident approached the office seeking assistance and appeared to be disregarded as well. This was particularly upsetting, as residents and their families deserve to be treated with patience, kindness, and respect. Overall, my experience with the Social Services team was extremely disappointing and unprofessional. No one should feel uncomfortable or dismissed when seeking assistance, especially in a healthcare setting. I believe that respectful communication, compassion, and professionalism should be a standard expectation for everyone, regardless of their role or reason for seeking help.

I have a lot of respect for the cnas and nurses at vista knoll. The job is not easy but they work…read morevery hard to make sure patients are comfortable.

After knee surgery, followed by 24 days in a high-end independent living/rehabilitation center, my…read morehusband's knee became badly infected landing him in the hospital 11 days. He then required 24/7 IV antibiotics and a facility with skilled nursing and occupational/physical therapy that was better equipped than before and willing to meet his needs. This time we chose Vista Knoll Rehabilitation and Skilled Nursing Center (Vista, CA). Vista Knoll is 5 Star Medicare rated and earned every star for us. Where it counts, medically and rehabilitation, Vista Knoll is top notch. They have a dedicated in patient new fully equipped rehabilitation facility staffed with exceptional therapists as well as top notch skilled nursing. These teams got my husband back on his feet and now back home! I'd be remiss if I didn't say thank you for caring and taking a personal interest in the wellbeing of your patients. The environment is one that lends itself to comradery between staff and patient as well as between patients. We are grateful and want to say thank you to Vista knoll for all they did for us.

Beautiful environment and atmosphere. Friendly staff. Good…read morescreening and security. Excellent food, friendly servers. Medical Team exceptional to every detail. Bravo to the Administrators

Top-notch professional staff across the board from the PT/OT staff, nursing and all care…read more assistants, to the kitchen staff (wonderful meals), admittance and social services staff, recreational activity staff. Many have worked together for years (that says a lot about management) we (my husband and I) have "rehabbed" here a few times now and highly recommend Carlsbad by the Sea Care Center. They're the best!! Claudia and Bob Thomas

Personalized and compassionate service from everyone. Thank you for caring for my mom.read more

After serving as my Mom's primary caregiver for 11 years, I spent two years personally checking…read moredozens of local North County senior residential care homes for my 90 year old mother, who suffers from advanced Alzheimer's and Dementia. Most are OK, not great. The larger facilities are too hotel-ish and very costly. A few were terrible. I reported THE MANSE in Vista to the state for elder abuse, and ultimately they were given a only minor warning. Avoid that house of horrors at all costs! After putting Mom's name on a list at Blue Skies I decided to call Lauren back to see if they had an opening. Fortunately for us, she had an opening and so in February of 2014 we moved Mom into their Oceanside facility. They have two large 6 room/bed homes, one in Oceanside and the other in San Marcos. Both are big beautiful homes with lovely yards and gardens. Mom's care there has been wonderful, as Lauren and her staff treat each resident as if they are family, with lots of TLC, activities, and personal care. Staffing levels are plentiful, with a 2-3 staffing contingent for the six residents at each place 24/7. Amazingly, their price in very middle-of-the-road and well worth the services and facilities provided with delicious hot meals 3X daily, and plenty of snacks and drinks. Their loving, caring attitude is priceless! If you are seeking a wonderful home-like "family" atmosphere for an elder loved one, you will not find a nicer, more accommodating place in the area for ANY price. I know this as I checked most of them personally and can attest to this fact. So if you need some help with a loved one getting on in years, or needing help with daily living activities, do yourself a favor and call Lauren and get on their list right away. You will thank yourself as I do every single day. Yes, there is a list but they do have turnover due to the advanced aged of many of their residents.

I went to Rise Physical Therapy in Oceanside after shoulder surgery and was very happy with my…read moreexperience. Jake Hodgens put together a personalized plan and adjusted it as I progressed. What I liked most was the one-on-one care. Every session was with Jake the entire time, not a few minutes with the therapist and then handed off to a tech who doesn't really know you. He also focused on the strength and movement I needed to get back to playing golf. I highly recommend Jake and Rise Physical Therapy to anyone looking for personalized care.

Annette and this clinic has helped me regain my confidence and helped recovery go smoothly through…read morethis journey. I couldn't have asked for a more professional yet fun group of people to work with. Annette kept things challenging without pushing too hard, making sure we made progress without setbacks. Instructions were always clear and concise and she was always quick to help clear things up if my messy brain made a jumble of it. (I absolutely will overthink a squat) I was always comfortable here and joked with my husband that I was going to go see my friends when it was time to go to PT. RISE physical therapy has been a blessing! Thank y'all for everything.