I have been doing business with Audio Excellence in Oviedo for many years, and have had many…read morevehicles upgraded with Audio (and Lighting) products. I have been unbelievably happy with the products, services and hospitality of all the staff at Audio Excellence. I will continue to bring my vehicles to this location, and will continue to get my audio and lightning needs met from this outstanding business !

Great customer service. They have helped me long after the installation. Not being savy with the…read moreinstalled Apple Play they always tell me to come in and they show me how to use. Love the staff! Especially the owner

1-Star Review -- Extremely Unprofessional Experience…read more I had a very disappointing experience with this shop owner Jose and would strongly recommend watching the videos of my interaction before deciding to bring your vehicle here. I made it clear from the beginning that I had no problem paying the $125/hour labor rate. My only concern was simple: if I'm being billed hourly, I expect the time I'm paying for to actually be spent working on my vehicle. When I arrived, I waited about 10 minutes, and even called to let him know I was outside. Meanwhile, he continued working/sodering on another vehicle. When I politely explained that I didn't want to be charged hourly while he was simultaneously working on someone else's car, he immediately became defensive and accused me of "questioning his integrity." That was never what I said. when he came to my vehicle. I nicely handed him the manufacturer's instructions for the lighting kit I wanted installed, and instead of simply looking them over, he rudely tossed the instructions aside (shown in video) I tried to be friendly and ask him where he's from etc but From there, the conversation became unnecessarily combative and argumentative, with him repeatedly telling me what he would and would not do. Things got worse.. Thankfully, the interaction was captured on video, so people can judge the behavior for themselves rather than simply taking my word for it. I came prepared to pay his stated hourly rate and simply wanted clear billing and professional installation of equipment I already had. Instead, I received an argumentative and dismissive attitude before the job even really got started. Customer service matters just as much as technical ability. Based on how I was treated, I would not recommend this shop. Watch the videos and decide for yourself before spending your money here.

This shop is amazing!! They changed my stereo for a gps car play radio system and…read moreThey wired our car so we could pull it behind our motorhome. They were fast and eggy and even went through the steps showing us how to use both ( we are elderly) they are the best

I'd give 10 stars if I could!…read more We purchased a 2015 Prius here and I honestly can't say enough good things about our experience. The car was incredibly well maintained and the interior looks almost new. You can tell immediately that they care about the vehicles they sell. But what impressed us even more were the people. This is a small dealership with some of the nicest, most genuine and honest people we've ever dealt with buying a used car. It was exactly the OPPOSITE of the stereotypical used car lot experience. We walked in around 6:00 and didn't even realize they had closed at 5:00. They never mentioned it, never rushed us and never made us feel like we were inconveniencing them. They were incredibly hospitable, worked with me on the price, and even took care of a couple of things on the Prius for us. Another huge plus is that they actually know hybrids. They service and repair hybrids and hybrid batteries, so you're not just buying a hybrid from a lot that doesn't understand what they're selling. Financing is available as well. From beginning to end, this was just a genuinely pleasant car buying experience. If you're looking for a used car, especially a hybrid, I would absolutely recommend giving these guys a chance. Good people, fair treatment, and no pressure. We would buy from them again and again without hesitation.

Extremely Garrulous Guy. Exorbitant Pricing. Still living in the 90s mindset. I'd avoid this shop.read more

Friendly technician, fairest price in the area, very meticulous and dedicated to getting the job…read moredone correctly. It was tough job and the owner was confident he could do it well, and he did. I will definitely come back here again. -Thank you for such great service!

Very knowledgable and affordable. I recently bought a Kia Soul and the Auxiliary port was loose and…read moredidn't work properly The KIA dealership wanted to charge me $89.00 JUST to LOOK AT IT. These wonderful gentlemen at Audio Fashion were great and honest. They didn't charge me for evaluating it and ended up repairing it for $65 which is a STEAL. Wonderful company. Would definitely go back for all my car audio needs.

I sent them my Cadillac radio three weeks ago they told me it would be repaired for sure within…read moretwo. He was backed up a bit, and lack of communication made me nervous. Needless to say there are not many guys that can properly fix GM Bose systems. I finally got my radio back works great, No scratches on face of radio (some repair guys can be rough on cosmetics.) I recommend him, but I would plan a 6 week turn around time, for now, and don't worry, he is not keeping your radio.

When you think of the expression 'miracle workers', there's only one definition - Bob & Jim. These…read morewonderful gifts bestowed upon us from Mt. Olympus have talents beyond description. Factory Car Stereo Repair took my buried-in-the-grave BOSE System from my Classic 300ZX and breathed new life into it. Everything from the lights in the stereo to the crackling in my speakers are gone and the car sounds like an amphitheater! With their lifetime warranty on their speaker repair you just can not beat the service these guys deliver. If you need your stereo and speakers fixed and you want to maintain the original look of your car, then there is no reason to look elsewhere. Thanks Bob & Jim!

I was so irritated that Dodge was putting me off with replacing my blown factory stereo speaker. I…read morehad some money from my birthday and decided to treat myself to a pair of professionally installed high quality speakers in my fancy station wagon, 2017 Durango. Daniel was kind enough to squeeze me into their busy schedule after I missed the appointment I had made (which I still feel awful about!). There was a small spot for me to hang out and work during install. My "upgraded" factory Dodge stereo is not capable of blowing my bumping new Alpine R speakers. My son and I ensured the speakers passed all music type tests, much to the chagrin of the neighbors. I am thrilled with my new speakers! I drive to the car wash just to listen to them. I'm so grateful. Many thanks!

All I can say is wow! At Next Level Car Audio they have amazing customer service. Super friendly…read moreand communicative the whole way. I had a radio installed in my 2015 Jetta and it makes it feel like driving a new car! They were also able to retain my backup camera by installing an aftermarket since my OEM camera wasn't compatible but no worries at all! Backup camera works and so does the new radio! I will definitely be back if I'm in need of their services again!

Excellent install of new JVC radio and backup camera at this WP location. Very professional and…read morefollowed Thru with operations. Highly recommend

I had an emergency and called around multiple shops. They answered and were able to hook me up on…read morethe spot. Alejandro was super friendly and helpful.

When I bring my car to Omar and his team, I feel like he really cares about my safety. They do not…read morepush "additional work," but if it is needed, they will show you what the issue is. I didn't realize that my tires were down to treads until they showed me. I feel like I get an honest deal when i bring my car there. Highly recommended!

Omar and the team did an incredible job on my car. After years living in the Florida sun the paint…read morehad begun to chip away in chunks. We took it here and I can not even begin to tell you how amazing my car now looks. Omar is professional all the way and he knows his stuff. If you need a car repaint, stereo stuff put in or other car needs I highly recommend going here.