Ordered a truck chest but the one they ordered was too big due to bed liner. This could of been avoided if they simply measured must of been the first truck tool box install with bed liner they had faced? I rely on my time to make my money so wasting time with this mistake is one thing bit to rearrange my schedule to get my truck there when it worked best for them and have to sit around while instead of calling around for one that fits while i go back to work and giving me a call they disregarded my time and money and let me just sit knowing nothing of the mistakes in their waiting room. I dont mind mistakes they happen i mind the carelessness of my time. I mentioned i wanted to trick out my new 2017 Dodge Ram 1500 truck with tires, rims, tool box, side rails, tint, wrap, wheel well covers ect ect so i was going to drop alot of money. I went down the road to truck toppers got what i needed and installed in about 20 minutes. I didnt think of it but this other place did that if i got the chest i wanted with a cover would of made me have to open cover eveytime i wanted to get in chest. Making me decide on a regular tool box with a trifold cover that connects which is a better option for me they would of mentioned if they where thinking of the customers needs. I mentioned i was probably meeting Shaq today and the guy was like so what. I wasnt looking to be impressed just shooting the shit its the normal stuff that happens in my job but thought i would at least get a fake "thats cool". Btw i paid almost half at the other place for my box. They didnt have the nicer waiting room but better pricing and customer service. When i called them for a refund not a single person asked if there where any problems or if there was something they could do to save the sale and the customer. Just feels like its all about the money for them and not whats the best solutions for the customers. I never mentioned that for twenty years the service i have been providing my celebrity clientele is online reputation management ..... read more