We were rear ended and the back of our 2014 Buick was a mess. Bay St. did a great job, you'd never…read moreknow it had been damaged. IIt has a unique Buick color and they matched it perfectly. We're very happy with the job they did.

I had an accident and they were very rude to me and attempted to extort four hundred dollars from…read moreme to my house instead of their business My insurance and AAA would have covered it and they wouldn't let me use my insurance,so they could charge me to store my car in an open field for $26/day. Even when I picked up my personal belongings they were verbally abusive and threatening.

I wish there was a zero star option. I could not possibly…read morerecommend Joe any less This scumbag quoted me $3500 for a trailer painting job. I drove two hours to bring the trailer to him and two days after I left he called me saying that it's a minimum of $1500 more after he already scraped up my trailer. This guy is an absolute scumbag Of note for anybody who sees the owners reply, I recorded the phone call and I'm happy to share it with anybody. You can't trust these people.

ZERO STARS!!! Do not use this company. The owner Joe is a…read morescammer and rips people off. He charges high prices claiming he uses high quality materials which is a complete lie. He does not stand behind his warranty and never returns to fix his crappy work. STAY AWAY!!!!

I've now used C.A.R.S Collision AutoBody Repair Service twice, and both experiences have been…read moreoutstanding. Most recently Timothy repaired damage on my mom's 2015 BMW Z4, including the passenger side rocker panel and front bumper area. The car came back looking absolutely brand new. The attention to detail, paint match, body lines, and finish quality were excellent. You honestly cannot tell the vehicle was ever damaged. Timothy clearly takes pride in his work and did the repair correctly instead of rushing through it. What impressed me even more was the professionalism. This was a mobile repair at the house, and right before he arrived a large tree removal crew showed up next door with lifts, equipment, noise, and workers all around the driveway area where he was supposed to work. Instead of complaining or getting flustered, he calmly worked through the distraction, stayed focused, and still completed the project on schedule with excellent results. My mom is 90 and still enjoys driving her BMW Z4, so let's just say it's good to have someone trustworthy like this in the Rolodex when life happens. Fair pricing, quality workmanship, convenience, and professionalism are getting harder to find these days. This was our second time using C.A.R.S., and I would absolutely recommend them to anyone needing bodywork or paint repair. Five stars well deserved.

I wouldn't use anyone that you recommend after the destruction Tim did to my car. Even the Bondo…read morewas bubbling on the passenger side below the mirror. There's no way you can buff the damage he did!!!!!

Quick response and Quick service and quality work. Would recommend. Contact for a quoteread more

Mike showed up in time at my place and did the job fairly quickly and most importantly the provided…read morequota was the cheapest when compared to others. But clients should be aware that by going to your house you are missing on the improved quality that a proper shop environment would provide (improved tools, paint job and more materials), and this is not well communicated by Fender Menders. After the service, I called mentioning that it wasn't looking finished yet, I was told that I should, myself, wait for 3 weeks then wet sand the area then wax it. If this was mentioned prior to the service I would be fine, but it wasn't. I guess to summarize my feedback: * Over-communicate what is and what isn't included on the service. * Make sure people understand what they are missing out for not going to a proper body shop space. * I'd suggest doing a second visit for so that the sanding and waxing can be done properly and so that any missing imperfections can be fixed. I hope the service improves with this feedback.

I am writing a quick update to my previous review because that review concerned buying a used…read morevehicle at Vann Gannaway and this one reflects my first trip for service. We bought a Dodge minivan there and are very satisfied with it, so I set up an appointment for an oil change, which includes tire rotation. Also we had had a trailer hitch installed elsewhere before that, and afterwards the left rear turn signal didn't work. It has an LED light assembly so I knew it wasn't just a bulb. I took it back to the place that installed the hitch. They replaced the hitch wiring harness under a parts warranty, but afterwards we found it still didn't work. I mention this because I figured I would have VannGannaway look at the turn signal problem during the oil service. When I spoke to them they said it being a Dodge, they might have to take it to the Dodge dealer (whose service ratings aren't nearly as good as Vann Gannaway's). I thought about it and later decided to take it to an auto electric garage for that work, and the problem was fixed. That left just the oil change/tire rotation. When I dropped the van off, I mentioned that the Oil Change alert message ran every time we started the car and could they reset it this time? He said he would tell the technician, but it was a Dodge, so he couldn't guarantee it. Well, they did reset it, so that was good. In conclusion, so far I would recommend them for service for your Chevy, but since we don't have a used car warranty with our vehicle, and since repairs of our Dodge seem to include the possibility of having a Dodge dealer work on it, I will continue to use our long-time service garage.

My boyfriend bought his THIRD vehicle from Vann Gannaway last week. Less than 20 minutes after…read moreleaving the dealership in his 45K, 2019 truck, he had a tire sensor go off. His sales rep told him to come back in and it would be taken care of. The nail was in the side wall and couldn't be patched. While admitedly, it could have been picked up in the TWENTY minutes we owned the vehicle, VG could have given a break instead of charging FULL PRICE PLUS INSTALLATION for a new tire AND INSTALLATION!! Discount Tire is giving us a new tire for EITHTY dollars less than VG was going to 'help' us out with. They will NEVER get another dime from us! So disappointed!

Gary was prompt in his responses. He got the repair done quickly and well under the price…read moreestimate--which we appreciated! Very professional!

I highly recommend In stock collision I have an exotic car so it's hard to find someone that will…read morepay attention to details and provide good quality as a fair price. They checked all the boxes. A++++++ work

Our daughter's car was stuck in a ditch and Chase pulled over asking if we needed help......keep in…read moremind we had been trying since last night to get a towing company with the right equipment, with no luck. Chase is clearly an expert with towing and very confident that he could get the car out with no problem. He is fantastic! 10 minutes later he was done and the billing rate was very reasonable! Thank you, Chase! You made our situation so much better!

Took my Lexus es300 into 3 different body shops for a quote on some hood, bumper and side view…read moremirror work. After chatting with the owners here, I was convinced they would do the best job at a more than fair price. They had the car for about a week and I was amazed at the job they did when I picked it up today. The professionalism was impeccable and workmanship was nothing short of an exceptional result. I highly recommend them. They will do you right!!

Best body shop we've ever used. We still get compliments two years after they did a magnificent…read morecomplete repaint. Used them on my other car as well, and it also looked like new. Reasonably priced. Steve is the owner. Strongly recommend.