1. Brokenshire John R DDS

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Danville, PA

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Brokenshire John R DDS

5.0 (1 review)

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Dental Care Associates - Selinsgrove

Dental Care Associates - Selinsgrove

2.0(11 reviews)
15.6 mi

Dr. Whitwer is the best dentist that I've ever been to. He's honest, caring and patient. All of the…read morestaff were extremely friendly and caring.

Been a patient at DCA Selinsgrove for 22/23 years.They have drastically changed in the past…read moreseveral years, the updated systems are frustrating, the lack of communication, the canceling of appointments without proper notification, then claiming they did properly communicate, it's ridiculous the amount of gaslighting especially past 2 years specifically. In 2024, they somehow got a hold of a newer email address that I NEVER provided them, and started emailing me to that account instead of the one I provided on file- at that time that account was new, & I don't even know how they got that email address because again, it's not the one I provided to them. The last communication other than an auto text on 05/08/26 was in January & this was my fault, I made an appointment when I was there in November for my 6 Month cleaning, & I made an appt for January for work I've needed done since 2022, just to appease them because they kept pushing for it even though they were told multiple times I cannot afford out of pocket what my insurance won't cover for the procedures I need done. I made an appointment to appease them, with the intention of canceling soon after, with the holidays etc. I did forget to cancel the appointment.They ever sent any reminders about the appointment leading up to it like they so typically and actively do, called me a few days afterwards and was told " it looked like you had an appointment a few days ago that you missed."I apologized and said I forgot about it but I was going to cancel anyway and I would reschedule eventually when money allows, but I would see them in May for my cleaning. Odd, because they have no problem sending texts any other time. January was the last I received a call from them. 2 weeks ago I received a letter about one dentist leaving and another one coming in. I have not received anything in regards to any other correspondence on their end.Whomever I've been speaking to on the phone when I do call there it's the same person, they do speak nicely, but they also interrupt you and you're trying to explain things and it's frustrating. Adding this response to the owner of the account, since Google doesn't let you reply directly back to comments: I did call yesterday, which led to me reviewing, as the issue wasn't resolved because that's how I found out about some of the issues -from me calling over a text I received because it didn't match up with the appointment card I was given 6 months ago... There's more to it than this, than I want to share publicly, but some of it has to do with I was told I owed from the insurance company from October of 2022.I was told about this in November of 2025... I started getting the ball rolling then to take care of things in regards to getting the ball rolling to fix the situation, but the fact that I was told about 3 years later- the general gist is whatever you guys did, changing up the system, messing everything up, bringing up old situations. Why wasn't I told about what I owed back in 2022? Why did it take 3 years? Why hold it against me now? The phone systems changed the computer systems changed, all the staff changed. Editing again 05/11/26- I received a phone call from the voicemail I left on Friday from the office stating that I called Friday and left a message. I told them I called back later that day,(5/8) and got an actual person, this other woman I spoke to kept cutting me off... I know you provided a generic response below, and I don't want to sound like a Karen, but if you want to get this resolved, I suggest providing me with a phone number that goes beyond the Selinsgrove location.I want to speak to a higher-up. Some at Selinsgrove are condescending. Reading the other low rated reviews, it appears they refuse to transfer records, unless you travel to the main office in Camp Hill. That will not be happening with me. If I call and request my records be sent to another dentist, if I'm told I have to travel an hour to obtain them myself, I will pursue legal action. Also, it sounds like this company needs investigated heavily for fraud.

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Aspen Dental - Selinsgrove, PA

Aspen Dental - Selinsgrove, PA

1.7(27 reviews)
15.5 mi
Available by appointment
Emergency services

My wife got an implant on January 21, 2025 by Dr. Pak in Aspen Dental Selinsgrove. On August 19,…read more2026, the implant got loose. I called Aspen Dental Selinsgrove, someone told me she would call me back once she talked to Dr. Pak as Dr. Pak was in another location that day. I never got a call back. I called again on 8/27/2026, got an appointment with Dr. Pak on 9/3/2026. I received a text message on 8/30 asking us to confirm the appointment. I did with their automated system. I received another text on 9/2/26 reminding me the appointment. When we drove more than one hour to Aspen Dental Selinsgrove, the person at the front desk asked my wife to pay $159 for checking the implant. When we said it's under warranty, they said they they could change the code and charge over $190. Then they charged $152. A nurse took my wife in, asked her what was wrong and told us Dr. Pak would be in soon. A few minutes later, she told us that Dr. Pak was in Saint Clair office. The front desk asked us to drive to Saint Clair, which is another more than one hour drive and it would be almost two hour driving home. We were unable to do it and they gave us an appointment with Dr. Pak on 9/10/26 at Aspen Dental Saint Clair. They made the appointment, confirmed the appointment, reminded us about the appointment. When we drove one hour getting there, the doctor was in another location more than one hour away. We never got a sorry even and it seems that they think they did everything right.

VERY CONCERNING experience with Dentist. Steven Plouffe and the check-out staff at Aspen Dental…read more My mom visited this office for the FIRST TIME for a routine dental checkup. During the exam, the dentist said HER TEETH LOOKED GOOD and there were NO CAVITIES OR ISSUES. However, at the end of the visit they recommended a DEEP CLEANING. We initially agreed because we assumed it was similar to a normal cleaning. At checkout we were then presented with a $3,900 ESTIMATE, which was shocking. When we asked if my mom could instead get a REGULAR CLEANING, the CHECK-OUT STAFF HAD A VERY PUSHY ATTITUDE and insisted she MUST DO DEEP CLEANING because she supposedly had PERIODONTITIS. This was confusing because: * The dentist NEVER mentioned periodontitis during the exam * NO periodontal probing measurements were done * The treatment plan document shows NO PSR score or periodontal exam recorded When we asked the dentist to confirm, he briefly returned and said my mom had periodontitis, but NO MEASUREMENTS OR EXPLANATION WERE PROVIDED. We declined the treatment. Patients deserve clear diagnosis, documentation, and transparency before being pushed into a $3,900 procedure.

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Aspen Dental - Selinsgrove, PA
Aspen Dental - Selinsgrove, PA
Aspen Dental - Selinsgrove, PA

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Brokenshire John R DDS - oralsurgeons - Updated October 2026

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