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    Brockton Cab Co

    1.0 (1 review)

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    13 years ago

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    Bill's Taxi Serv

    Bill's Taxi Serv

    (6 reviews)

    In a smaller town, taxi service is not always dependable. But for those of us who are regular…read morecustomers, this particular taxi service, the only one in town, can be a lifeline. You need to order a cab in advance when possible. And I learned from exerience that when a particular employee took the reservation, it was wise to call back later, speak to someone else to "confirm" the reservation, and correct the errors in time, day, or location the first guy had made. (Ironically, that guy has been moved to another location in the firm, at increased salary.) But my experience with almost all the other Bill's Taxi employees has made me appreciate their kindness, their neighborly attitude, and the lengths they will go to on behalf of a regular customer. No, they are not available all night long. No, they do not clearly announce in advance any seasonal changes in availability of cabs, and yes, they are more expensive than Lyft or Uber. Those are corporate decisions; on the level of individual employees, they are professional, caring, and like the rest of us, they work hard for their income. They will do their best to accommodate a fare; you just have to be clear in what you ask for and be a bit flexible when you can.

    I just paid $72.50 to take a 15 mile trip from Middleboro to W. Bridgewater. They sent a wheelchair…read morevan when all I needed was a car to get me to a doctor's appointment. The driver got me there in time but we drove a very roundabout route so I'm glad the trip was pre-booked but I don't know what I paid for. 15 miles within their service area should not have cost over $70.00 but when I called to check on this, I was told that a wheelchair van costs $60.00 + $6 for some other cost. That's $66.00 but the woman on the phone did not explain the additional cost, only cited the cost of gas. I fell trying to get into this vehicle because the running boards were both narrow & high. And while the driver was nice, the person didn't seem at all prepared to handle a situation like this, driving a wheelchair vehicle. Thank goodness I didn't do more than skin my shin. I have lived in Middleboro for years & used Bill's taxi many times, but now that it's apparently been sold to a larger transportation service, it's taking advantage. I will never use them again - whatever the cost of gas.

    Brockton Cab Co - taxis - Updated May 2026

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