I would give zero stars if possible…read more.. I bought a 2006 nissian murano with 101,000 miles on it, in February from them. (yes I know it's an '06 my prior car was on '06 and had 0 issues) I had it inspected and showed them the work that was quoted to me, they went down 1,000 on the asking price. I have now spent almost $3,000 on repairs on this hunk of junk they sold me. They claim they will do repairs for half the price, when I needed the new tires and alignment (one of the repairs I told them needed to be done at purchasing) they quoted me the same price as another place but I would have had to leave my car with the for most of the day, where I was able to just sit and wait approx 1 hour at the other place. So they clearly lie about their cheaper repairs. With in less than a month of purchasing the vehicle I returned in literal tears of frustration and was completely blown off by the woman who works there as well as the mechanic. NOTHING was done to help when I gave them the fair chance to do something about this. (I also called when the owner left a reply on my google review giving me a number to " contact him directly" it was the stores generic number and he " wasn't there".) I fully believe they knew what they were doing mainly bc I told them about specific problems I noticed and my mechanic notice and they denied the problems. If you leave a bad review they will be snarky in their reply and act like they did nothing wrong instead of owning up to the "mistake" and try to fix them. I put mistakes in quotes bc we are all human, things happen. But this was clearly intentional on their part at this point. I will never purchase another vehicle from them! BUYER BEWARE!!!!!!!!

Sadly, this experience is not rare for me. As long as I can remember, I've never purchased a used…read morecar that didn't have at least some problems, but when you sell a car that is knowingly a car with extra problems and don't report it to a potential buyer, then that is a crime, pure and simple. Well, at least, it should be. But, of course, in the United States, if you don't have an army of lawyers to help you, then you're just plain screwed. I bought a 2015 Mercedes with high mileage, but it looked okay. It had minor damage to it, but it didn't show. However, when I took it in for inspection, I discovered that there was a plethora of issues, primarily the serpentine belt, which was cracked and splitting, and ready to snap (saw the photos), as well as the guide pulley and tensioner needing replacement. Moreover, the thermostat and drain need replacing, and are the cause of the engine light constantly coming on. When I addressed this to the people at 10K, they were polite and said that it was likely just a loose wire. But, according to the mechanics at ________ , they told me that not only was this a common issue, but that it was easy to detect if you had the proper equipment. In addition to this, the engine light had likely been turned off on several occasions before it was sold, in order to hide any possible defect. Now, I get it. Used car salespeople have to hide certain information, or they won't sell the car. Even if it's junk, and they know it, they will sell it to you anyway. So here's the thing: If you see the car, and they give you a song and dance about it, while at the same time it's "Buy As Is", then ask to take it to another mechanic to give it a look-over. If they say no, then simply walk away. Go elsewhere because that won't work in your best interest, and it will cost you down the road. (I didn't do this, now I owe $4,787, not including the forward struts, sway bar links, and four tires, which will come to another $2,200). In the end, just take your time and look around. Don't rush, and if you have access to a seasoned mechanic who can look it over first, then by all means, pay the guy or gal for their time, and be grateful. Boy, do I miss my Dad! Bottom line, if a dealer knows that a car has problems and needs parts replaced, or if the car in question is faulty and shouldn't be sold in the first place until it's fully repaired, and he sells it...he is not honest. Don't fall for it. Don't be a victim like me.

Hello I'm $tanMillionDollarMan & I'm happy with my financing!! Threw…read moreAmerican Credit Acceptance Company. Special Thanks to Travis" Company Supervisor & his award-winning helper Amber!!!. This is Stan MillionDollarMan Saying thank u for ur help" Ur Caring & Patients ". This is a wonderful Company" They make america great Again!! American Credit Acceptance".

I see all the negative reviews regarding this financing company. I never heard of them or bought…read morecar from them. They somehow got a hold of my credit card and tried to charge $1221.93. Thank God my bank blocked it as fraud. Beware of this company. I do not know how they obtained my information, I am reporting them to the BBB. I suggest you do the same. Scamer!

It's a bad place to go if you're in need of a car they will take advantage of you with crazy…read moreinterest rates. I'm literally paying on my car while also paying for a Uber everyday because the transmission went out. Which means the car is a lemon. It's now going on two weeks without it and I have to constantly call to get a simple update. Just to be met with some kind of attitude rather it be from the service department or cnac. After talking to them today I was told they would reach out when it's ready something they haven't did once since Ive had it towed there. On top of all that I can't even get a loner to replace my car or be moved up in line since the cars they are working on surly do. Horrible customer service currently looking for new transportation.

Horrible company to go to after paying off my car they still took money out of my account and I've…read morebeen waiting over a month to receive a refund from them.

Mechanic likes to change the odometers and belittle workers, hr department doesnt have your back,…read morewould be a good company Terry Shannon Jessica They were awesome to work with! The mechanic on the other hand it was a horror story and i overmatched him scam people he would pretend to do work on cars then charge the customer! Very shady

They put me in a car knowing well it didn't work .After taking to mechanic he kept the car two days…read morestill not fixed.Lost power twice on busy highway,I was scared for myself and children!!Horrible experience even suffered anxiety attack after .Please don't put your life in danger Leave them lemons there!!!!!

Outstanding customer from Richie , got a car a week ago and the entire process was smooth . Richie…read morewas very helpful and made sure we got The deal , all issues we had were taken care of . I will refer all my friends and family and if your in the market for looking for a vehicle . I highly recommended this place !

This place is a mockery of of a dealership. The owners parents should be sad of the boy they…read moreraised. He is a coward and shows no signs of humanity. Bought a truck here and checked it out after I bought it and it had rust all under the car. Tried to get a return but he refused. DO NOT BUY A CAR FROM HERE. COMPLETE RIP-OFF.