I got an estimate, and it was considerably lower than the dealers repair shop. They didn't waiver…read moreand add to it because of " unexpected " additions as I have seen in too many instances at other automotive repair and maintenance shops! They honored the estimate even though it was so far below the dealers shop.

I was going to give Riversyde a good review as the service was quick and reasonable; however,…read moresomeone was smoking in my vehicle, there were ashes and garbage on the floor and the glovebox was a mess.

Be Aware. Take pictures of your wheels before you allow work to be done…read more Reach Tire's ownership is not putting the customer first. I had a horrible experience with this business. I went to them to have a new set of wheels installed and the month old wheels on the vehicle removed. After the service both sets of wheels showed damage in the form of scratches around the perimiter of the wheels. The brand new wheels were also covered in sealant, grease and grime. It appeared there was little care and effort applied to the work. The manager and customer service representative were apologetic and very accomodating. This business is lucky to have Andy and Mal. After sending pictures to the manager, he committed to repairing the brand new set and possibly buying the month old set off of me - he communicated the owner wanted to see them himself. After viewing the month old rims, the owner formed the conclusion that they were "used", that the damage was pre-existing and that it was not caused by his employees. Strangely he then wrote, "the damage is extremely faint and minor". I wonder if he would feel the same if the wheels belonged to him and he had paid to have them removed. He formed this conclusion without seeing the rims before the work was performed. The abolutely insane part of this scenario is that the scratches are identical on both sets of rims. When pics of the damage are viewed side by side it is undeniable they were caused by the same tool/process/force. I am struggling to understand how he is willing to take responsibility for the identical damage done to one set, yet not the other. His words suggests he believes a certain level of damage is acceptable. Further, he insisted that the process of powder coating the new set was going to result in a better finish and he was happy to pay for that. In fact this never happened and they were instead simply spot repaired. Through this process I had to provide an alternate set of rims to be used while the others were sent away, and I spent 3 weeks waiting for the turn around (which was promised to be 1-2 weeks). During that time there was zero communication. Further, the owner never reached out to me to discuss the issue or see what my expectations were to make things right. Instead he had his manager text me his decision, and said I could call him if I wished. A good business operates by initiating tough conversations and reaching common ground through effective communication. This owner did neither of those things. Reach Tire's owner hid behind a claim of being a, "small business that stands behind what they do" without actually doing so. There is something wrong when a customer pays a business money, has their property damaged and is then made to feel they have done something wrong. As I said, take pictures before you allow this company to work on your vehicle. Shocking.

From the owner: Call today for an estimate 236-852-8473read more

First class service all the way. My family and I all use Integra and have always left happy and…read moreimpressed. Fully recommended!

Just bought new winter tires. Service was excellent, great price. Staff helped me pick the right…read moretire for my needs. Highly recommend these guys!

My brakes died on a Friday and I called around to a half dozen auto/tire places on a busy…read moretire-season Saturday trying to find a place that could get me in so last minute--Steve and the folks there snuck me in and did an amazing job and got me back on the road. Great local business!

Steve and his team helped me with a serious repair on a Saturday late September that no one else…read morecould deal with. He was able to fit me in and had the parts in stock. Having the only shop with licensed technicians available on a Saturday saved me at the beginning travels for my hunting trip!!! I can't say thank you enough for their help; it reminded me of when my father had a automotive repair shop many years ago. You just don't find that kind of commitment to service and willingness to help a random customer from out of town. The people of Kamloops are very lucky to have Steve and his crew working in their city! Many thanks again Steve

Antonio is a very good mechanic and I have trusted him to care both for my truck, and my wife's car…read moresince we moved back to Kamloops. He always provides excellent service at a very reasonable cost. He doesn't do work or replace parts unless it really does need to be done. Ramunno Automotive always provides excellent customer service, and honest, reliable service on your vehicle. I highly recommend that you try them when you need auto service!

From the owner: One stop auto careread more

Always great service! Staff are honest and have always been great to deal with. The only place we…read morerecommend in Kamloops.

my husband and I both received excellent customer service and workmanship when having both of our…read morebrakes recently replaced. Owner is a lovely man and we highly recommend them.

(I Had winter tires installed at Hansons after having them shipped there from blackcircles.ca)…read moreI am Absolutely appalled and embarrassed by the complete and utter lack of respect / care / skill / honesty , and integrity of the service I received !! *Please note - I have spoken to the owner to try and rectify this situation, and he refuses to take any accountability whatsoever . The next time I drove following my appointment , I noticed I had 4 missing wheel bolt caps covers . I then examined each of my wheels ,and the bolt caps remaining were all damaged and cracked around the edges . Next thing I noticed was the centre caps for 2 of my wheels had also been broken. Both of them were barely on and sticking out ,and when I removed them saw that the clips that secure them to the wheel had been broken and the insides were warped . He claimed I'm a liar ,and said he is not responsible for anything broken or missing that he worked on . I can guarantee all parts prior to my service were there and not damaged . I will add that one of the tires came In with a spare ,and when surrendering over the keys and wheel lock ,the 4 wheel bolt caps belonging to that tires wheels were placed into his hands . I asked for him to replace the missing and broken parts for me , and he flat out refused . I then rightfully let him know I will be leaving a review that will accurately reflect my experience , and that I should also communicate on Facebook letting people know if they plan on going there ,to take photos of their vehicle before in case they end up in a situation like myself . Henry , I recommend you read the customer service mantra on your website and make some adjustments because you do not practice what you preach . There is no need to reply to my review unless you would like me to send you the invoice for the replacement parts. I think I've said everything that needs be be addressed . Thanks

I really wanted to like these guys for some reason. I'm a big fan of smaller business…read more Simple tire rotation on my truck and had them check some other things. Lost a hubcap the day after on a road trip and they're unwilling to make it right. Upon checking the rest, there was one other hubcap that wasn't totally snug. Also checked the tire pressures which should be 80 rear, 65 front and after swapping the tires they didn't bother to check the inflation. Not good at all.