Having my car serviced and repaired by Tallmans Tire at the Black River Blvd location is the go to…read moreplace for me with all my cars. I've been to several in the past and never satisfied until meeting with Aaron at this shop, Pleasent, knowledgeable with automotive issues and most of all fair prices. All my automotive needs and that will include my classic cars, that will be brought to Aaron due to the fact that he has a genuine concern for his customers which I have noticed while waiting my turn in line. Up front with what must be done vs. what could wait. I've spread the word on how happy I have been with the service I have received from this location and once again will continue to do business with Tallmans from here on out.

I have been using this location for over a year to service my 2006 Infiniti and have been very…read morepleased with the service I have received so far from Joel and his team. Prices are reasonable for the services performed, they accept online coupons so they provide you with a savings on most of the work done. New Tires, alignment (3yr), Rotate tires for free, Balance & Oil & Filter. Also had a complete brake job. All work has been completed within a reasonable time frame and the workmanship was quality. I would recommend this location if you are in the area. I drive 20 miles to have them service my car over dealer or other service shops.

They quoted me $2000 for complete rear brake service. I went to a different reputable service in…read moreRome and got it done for $512. Goodyear did charge me $190 for the quote. Never going back.

I came in 5/29/2018 looking to get new tires. I called ahead of time and talked to Frank. I got a…read moregood price on the tires and brakes + rotors. It took a bit longer than they told me it would but I was still in and out within a reasonable time, it only mattered to me because it was bleeding into my one-year-old's nap time and she was getting grumpy. Everyone was pretty friendly and helpful. Reasonable prices for the tires, great deal for the brakes and rotors.

I got a blowout on my way home from lake Ontario and since I didn't have a jack in my truck I had…read moremy car towed to Mavis in Rome NY. Super nice and friendly manager and staff who were a pleasure to deal with. No nonsense and no bullshit and even though they could have charged me whatever they wanted they swapped out my flat tire for my spare tire at no charge. Great experience.

I went to Tallmans because I had a rattle in the rear of my truck . I was hesitant because I had…read moretaken it somewhere else and was told I needed to replace the rear differential but it just didn't seem right . So I went to Tallmans on a recommendation from a friend and was hesitant to pay a diag fee but it was worth it cuz what they found was a loose part that was creating the noise . Anyways a lot cheaper than replacing the rear end . Talk about a sigh of relief

GO SOMEWHERE ELSE. They lost one of my tires and gave me a…read morerandom one hoping I wouldn't notice. Now I have to buy all new tires. And they refuse to refund me. Exact words you'll get if they mess ur car up is "we are unwilling to refund you" Good luck

TP of the most honest manager I have ever had to deal with. I go there for everything. No…read morepressure no hassle car maintence.

A friend recommend this tire service company as a great place to go to get your tire repaired…read more Unfortunately, they were not able to fix the tire which was a bummer as I just got tires less than a year ago, but they were able to order and install my tire quickly. They communicated with us throughout the process. The best part was the warm caring family that runs this tire store and the time they took to talk to us. This tire store has been around for quite awhile (70's) which makes it a quintessential store to frequent if you are in need of tires or a tire repair. Tires are fairly priced though I wish I saw their online coupon before I picked my car up. Highly Recommend this tire service center !!!

Terrible business model!…read more I came in looking for a repair on a tire from a screw in it on a Friday afternoon at about 4:15. While all information both online and on their front door says they're open until 5, I was told that all the techs had left for the day at 4. This has been their hours since COVID. I said that they should consider updating their hours, but he didn't seem to care. No apology, no sense of wanting to help...nothing. I asked if there was anything that he could do since I really needed the tire repaired and he said, "No, my guys are gone and the compressors are all off". I replied I would pay extra or even double but he wasn't interested in my business. It's a good thing because I will NEVER use them in the future. That lack of clearly communicated hours, both digitally and on their front door, the lack of common courtesy, and what I perceived to be a dismissive attitude all made for a terrible experience. I would warn people not to use Pat's since they seem to have little or zero regard for potential clients. A lack of quality customer service is always a pet peeve of mine, but not being respected is even worse! My advice - AVOID AT ALL COST!!!

If your in Rome and need a mechanic , this place is great .. First time here but he was honest ,…read morevery fast and was the best price of 4 I called .. Great place .. I'll absolutely be back

Convenient location in Rome. I've been coming here for about 4 yrs consistently, commuting from…read moreabout an hour away. From brake, mufflers to tires I try to stick with the same place. This last interaction came down to these guys righting a wrong. Without giving details, I will just say the manager did everything possible to make me feel important to them. He went above and beyond with his service. In the end, he made everything feel right. I will be continuing my business with them for years to come. Thanks to good people.

My mother went here for an inspection. She had a headlight out so she had them replace the bulbs…read more They charged her $200 for two light bulbs. I went and checked her car to see what $200 light bulbs looked like. To my surprise, they left the packaging for the bulbs in the engine compartment. While this is a major fire hazard, it allowed me to determine the price of the the bulbs they installed. Turns out, the bulbs they installed retail for about $30 each. When I confronted them about it, they said they don't set the prices. However, on the bill they listed the bulbs as "misc service" which means they can type in any amount they want to. So they did set the price and refused to refund even part of her money. Stay away from this place. The new management will rob you and take advantage of you in a second.

Wow! I was in Rome, NY today to get a used car inspected prior to purchasing. The manager (shame I…read moredidn't get the name of this wonderful guy .. he is a very tanned man) spoke with me and thank goodness pointed out several issues with the car that I would have never imagined or thought of looking because I was no experience buyer, such as: tire size, light bulb, reprogramming of car radio, and air filter! Not only these legitimate issues were well addressed prior to purchase, I was able to shave off a few hundred dollars off the listed price. THANK YOU! He and the other young man who worked on the car were absolutely wonderful!!!!! While I was sitting there, I chatted with a man who was sitting next to me who told me that both he and his wife have been bringing their cars for 20 years (!) to them because they are so good and trustworthy! I usually do not like chain stores and I preferred to take the car to a more local place, but it was Saturday and not many places were open and Midas was one of those few places that were open. I had a bad experience with a Midas in home town, so I was almost shocked to see the vast difference! Even their bathroom looked sparkling clean and beautiful! I would definitely bring my car here if I did not live so far away! THUMBS UP!!!!! Go Rome!

I've been going here for awhile always had great service, my latest visit I always ask how's my…read morebattery looking oh it's great, NOT this past Sunday my car wouldn't start so my neighbor's went and picked up a battery for me he installed it He said doesn't look like they check the battery because of they had they would have seen the acid on the battery terminal and said the battery is bad I'm sorry to say I won't be returning