I'm new to the area, due to some unfortunate event I went to the nearest repair shop and was…read morefortunate to find these guys. They made me feel like I could ask any question and get an answer along with documentation justifying labor, parts and service. I truly feel like I can ask any question and not made to feel dumb for asking and best of all not cornered into getting what I don't need.

I used to go to Chuck and Timmy once in a while, but now I find a way to get my vehicle to them…read moreEVERY time I have a problem (and I live in Camden). They do everything they can to get you in and out in a hurry and I am very impressed with their work, as well as their honesty (before I blew my back out I used to be a backyard mechanic). It's about time we have a shop in Rome that rival's Dale's (from the old days). Keep up the good work guys!

I had a flat tire. Dan showed up rather quickly and changed the flat and got me on my way. I went…read moreback to the shop to replace the tir. Unf that tire is no longer made. And rather than try to sell me 4 new tires, Mike was able to plug the leak. Another worker then swapped out the spare with the plugged tire. it was nice not to be pressured to spend money for something unnecessary. All in all, very professional and efficient staff. I would definitely use them again.

The towing service came earlier than expected and the service was professional and efficient. I…read morehighly recommend using them!!!

This is a great family run business! We have been going there for years to get our cars fixed and…read moreto purchase vehicles. The owner Bill is extremely personable and does a great job working with his customers. The employees are also extremely nice and hard working, they will have your car fixed in no time! I highly reccomend them, especially because they are a family owned and run business.

From the owner: Our family owned and operated business has a lot to offer! With 30 years experience we can assure…read moreyou the job will get done with the best quality at the best price! Here at Bill Herrig's Auto we specialize in all of your mechanical needs! There is no job too big or too small! From something as small as an oil change to something as big as an engine swap we have the means to get the job done! Brakes, Engine Light, Suspension, A/C repair, Tire and Wheel are just a few of the many services we offer. Along with mechanical work we also offer a few more services for your auto needs. Bill Herrig's Auto is also a New York State Certified Inspection Station We offer 24 Hour Towing and Recovery We have a salvage yard that enables us to keep a complete inventory of used parts in stock. To see if we have the part you need in stock, visit Car-Part online and do a quick search. Are you in the market for a reliable used vehicle? Stop by and see us. We have a good selection of used cars that are available through our in-house financing program. With our buy here-pay here approach, we can get anybody on the road.

If your in Rome and need a mechanic , this place is great .. First time here but he was honest ,…read morevery fast and was the best price of 4 I called .. Great place .. I'll absolutely be back

This business is closed has been since March 2026…read more Business is closed Business is closed

Acchino Auto Body did extensive body work on my FORD expedition and everything was done to…read moreperfection, in a very timely professional manor. I highly recommend them for any collision work. Jim and his staff are incredible.

TP of the most honest manager I have ever had to deal with. I go there for everything. No…read morepressure no hassle car maintence.

They quoted me $2000 for complete rear brake service. I went to a different reputable service in…read moreRome and got it done for $512. Goodyear did charge me $190 for the quote. Never going back.

It was an absolute awful experience , a man who claims a title of service manager there today ,…read moregives me a complete attitude chirping at me , tells me for a simple inner tire plug it will be an hour at least of a 165$ labor charge for a simple tire plug which is all I'm asking. Trying to scam and rip people off and this service manager needs to be put in his place

I got a blowout on my way home from lake Ontario and since I didn't have a jack in my truck I had…read moremy car towed to Mavis in Rome NY. Super nice and friendly manager and staff who were a pleasure to deal with. No nonsense and no bullshit and even though they could have charged me whatever they wanted they swapped out my flat tire for my spare tire at no charge. Great experience.

I learned my lesson about Mavis Tires. We had 4 new tires put on the explorer in February. We had 1…read morereplaced in August when we got a flat. Today I went back to discuss the status of these tires. All 4 are shot. They have 21000 miles on them, but come on. I had purchased the extra warranty and they carry a 40000 manufacturer warranty that Mavis doesn't care about. Was told because I declined an alignment 3 times this year its my fault. I was there 3 times. Once for the tires (Feb). Didn't get the alignment since it didn't need it. The other 2 times were for the tire that went flat to be replaced.....they just swapped the flat tire off the rim and change it. And once for an exhaust leak that they couldn't (or wouldn't) even fix. Why would they ask (they DIDN'T) if i needed an alignment when they looked at my exhaust??? Its so they can check a box in order to deny coverage on a crappy set of tires that I paid $140 a piece for ( so I didn't really cheap out....) Never again will I spend a dime there!!!!! We went because it was convenient to work at the time and we needed the tires quickly...... Never again.....

I have been taking my personal and company vehicleS to AP Auto Repair for a few years now. I always…read moreget exception service and a fair price. I recently sent my daughter there for a major issue she was having with her transmission. Al took care of the problem and didn't charge her a lot. I trust them to take care of all my vehicles and would definitely recommend this shop to family and friends.

From the owner: Visit AP Auto Repair today, your one-stop shop for auto repair services in the area. We have over…read more55 years of combined experience in the business. We provide a 90-day labor warranty on all our services. We guarantee our services at reasonable prices than any other auto repair shops in the area. Contact us and ask about our 10% military discounts today. Brake repairs Auto diagnostics New and used tire sales AC repairs New York State Inspections

My experiences have been great. Honest, reliably timely and upfront about what is wrong with your…read morevehicle. Great people to do business with! I know they'll do the right thing; may they stay in business forever. I highly recommend! Joanna Murphy

Very friendly service. Went for inspection. They found right rear wheel bearing bad. They quoted a…read moreprice and even though it took way longer to replace as the bearing was stuck on, they completed the job and only charged me the quoted price. Would recommend them for all vehicle maintenance