Highly recommend this business for your auto servicing. Prompt, efficient, friendly, cost…read moreeffective. One of the best customer experiences I've had in Rochester!

As a female who knows absolutely nothing about cars, I felt so well taken care of. I brought my car…read moreinto them thinking I had a much larger expensive issue and it turned out to be a small and less expensive issue. This is by far the best auto service I've received and am grateful for their hard and honest work!

Without any doubt, I have found my new repair shop. I drive an older model Mercedes ML320cdi and…read morerecently had it at three Twin Cities shops (after the dealership tried to 'bait and switch' me I walked out complaining LOUDLY for all to hear in my best deaf guy voice). All metro shops wanted almost as much just to diagnose it as John's Garage did for the entire repair. It may be a bit of a drive and they don't do loaner cars (highly recommended this as it would pull others in) but SO worth it to work with a man who is straightforward and honest about his work. I will drive the miles to have any significant work done on my vehicles. John's Garage is a hidden gem!!! #johnsgarage #mercedes #importautoshop #autorepair

Good, convenient oil change and polite staff. No problems. They were able to meet my specific needs.read more

Had my car in and out super duper quick!…read more The best part of the whole experience is the atmosphere when you come in. So many other places feel dirty and make an older woman feel a little nervous when waiting around alone. But not here! Thanks so much :)

Much like like another reviewer, I tend to do my own maintenance. I had a couple of items that I…read moreneeded their help with as well as an alignment after that work was done. Customer Service was great, I had a short timeframe to get the work done, and they were able to work me in the same day. Bonus, the price was very reasonable and did not try to upsell me. Thank you

I cannot say enough good things about the guys at Automotive Procare! It is so nerve-racking trying…read moreto find a mechanic that you trust and twice now they have come in under what they estimated for us. That alone helps build trust with customers. We have had great experiences, very helpful staff, fair prices and they communicate well with customers throughout the repair process. We will definitely be going back!

I saw my car engine light turn on and decided to call in Automotive Procare for services! I was…read moreable to bring in my car the same day as I called in and was grateful for that. The one thing I like about Automotive Procare is that they take pictures and send you information on exactly what was checked, what is looking wrong. It was nice to see that issues I brought up in the past at other auto shops weren't addressed, such as air filter issues. Here, they seem to access the whole car! They also provide a shuttle to get ya home as they work on your car, which is a plus for me. Following the full car assessment, I wish I got a call regarding the quote, rather I had to call in to get the quote as I waited for quite awhile. They did ask to keep my car overnight to look at it in the morning which I said yes too. I called in late afternoon the following day as I was concerned I didn't get a call back. Which they replied it's been good and ready all day. It would've been nice to get a call since I had to push back a lot of errands. Overall, I'm happy with the service. I can't say if I know the cost of my services was fair or not, but my car is in working order again!

This company attempted a predatory tow and then extorted $200 from or family just to drop our…read moreU-Haul, a blatant case of roadside blackmail. We had parked for less than 20 minutes to grab food, and the tow truck driver admitted he felt the hood of the vehicle and knew it was still warm. He was fully aware we had just stepped away and were nearby.... No "no parking" signs anywhere easily visible (especially at night). My husband had traveled all from Washington State to pick up our daughter from college, and this is the kind of disgusting, exploitative behavior they encountered. Instead of allowing them to retrieve the U-Haul, the tow operator demanded $200 on the spot or threatened to take it to the yard, which would've cost over $1,000 and left them stranded overnight. They were coerced into paying to avoid even more damage and delay. What's worse, this same company threatened the young employees of the burger establishment, telling them they couldn't move their own cars because their license plates had already been recorded. Those employees ended up having their vehicles towed after being intimidated by the same tactics by this deplorable company. It's an absolutely appalling abuse of power. The photo of the business owner shows him standing proudly with a child, I truly hope he treats his own family better than he treats complete strangers. What this company is doing isn't just unethical, it's predatory, manipulative, and disgraceful. Stay far away from this business. They operate without integrity and prey on people who are just trying to go about their evening.

From the owner: Rapid Roadside offers fast and friendly towing & roadside assistance including tire changes,…read morelockout service, jump starts, fuel delivery, battery replacement and installation service. All backed with extremely friendly and kind experts to help you in your time of need. We understand the situation can be and is usually frustrating. We specialize in getting your situation resolved with kindness and compassion.

I was hesitant to have work done on my van there because I was afraid their service would be…read moreoverpriced. I had that impression because I had heard about the decor in the waiting room. However, Babcock is within walking distance of my house so I figured I'd give them a try and not have to deal with a courtesy ride. As it turns out, they did a great job at a reasonable price. The staff was super friendly but professional and efficient. They kept in touch with me, letting me know what needed repair immediately and what could wait, what everything was going to cost, how long it would take, and when it was ready. Also, I did not think the decor of the waiting area was over the top. It was comfortable and clean. I will not hesitate to take my vehicle there for work in the future.

The KINGS of the upsell !…read more When you walk into any car repair place and see 4 service advisors at the counter , all who work mostly on commission just turn around and leave ASAP. By comparison, Park Place BMW has one advisor working and have NEVER pressured me I went for an oil change and overheard the service advisor talk about his new Hellcat (Hello commissions) as he tried to turn my $125 mobil 1 oil change into a $2500 bill, NONE OF Which was recommended by the mechanic. The BEST was the attempted CLOSER.......he said he would be careful driving very far because my coolant and hoses had 80K miles...........no leaks.........just miles, lol Go someplace , no anyplace else.

Friendly and honest car repair. I have been going to Joe's Auto for 2 years now and I really like…read morethem. They will be clear and upfront with me with the cost of any repairs. They also give you a detailed report sent to you from your visit with pictures and recommendations. They are not going to push you into anything or try to upsell anything to you. They have a convenient shuttle system so they will drop you off and pick you up if you leave your car with them for the day. I called a couple of days ago asking about tire prices and the employee gave me a very thorough explanation of options. Given that my tire size is somewhat rare, he said he would give me a call the next day to see if he could come up with any additional tire options for me. He followed up the next day, with lots of information, great detailed explanations and his honest recommendations (based on my budget). Tip: call and book your appointment at least two weeks in advance as they fill up quickly!

NOT GOOD. Just got an engine oil change and first time in 30 years of driving I got an explanation…read morefrom this auto shop of how they charge you based on the weight of the synthetic oil the car needs. As Zach, the front desk guy, told me if your car uses 0W-30 synthetic oil, they will charge less than 5W-30. Has anyone in Rochester got this? Ironically, I called ahead and provided my car's year, model with the type of oil that I have been used for years which is full synthetic, on the phone they told me the amoun lesser than they charged without asking for VIN number as Zach said to know which weight of the oil. Bottom line is be careful to bring your car for service at this auto shop in Rochester, MN because they will find a way to charge you more with their "complex but not straight upfront" as simple as engine oil service. Surely they won't see me again. BTW, Zach gave me a long list of courtesy diagnosis recommended fixes in which I'm not sure I trust it due to what happened to oil change service I got.

We were picked up late in the evening very efficiently. The towing man was so helpful. It was…read morepouring rain. He let us wait in his shop even though it was late. He was kind and helped us navigate a hard situation.

I would avoid at all costs. Zero integrity. Purchased car off their lot. Engine failure within 6…read moremonths. Given incorrect information about the vehicle.

My family has trusted Cordells with our vehicles since they were recommended to us by a friend in…read more2013. We have since had seven vehicles maintained.what we love about Cordells is the honesty, fairness in pricing. And the way they interact with there customers. They know loyalty is important.

From the owner: Cordell's Automotive Service & Tire, established in 1983, is a family-owned, full-service auto…read morerepair shop offering a wide range of services including express lube oil changes, tires, brakes, exhaust, air conditioning, repairs, maintenance, diagnostics, and wheel alignments. Serving Tomah, WI and the surrounding areas, they are a trusted choice for all your vehicle's needs.

I've been going to Midas with my family since I was below desk countertops, and the loyalty has…read morecarried over to today where I tower a few feet over them now. I live outside of Chicago, IL, and made the mistake of not tending to vehicle needs before hitting the road to visit friends in Rochester, MN. Right as I roll into town, I schedule an allotment with the Rochester Midas. Thinking that the Midas system is a large database and wanting to get down to the nitty gritty, I spoke a bit too fast as if in Chicago and may have rushed the conversation with the manager. Regardless, the manager was calm, collected, and ensured my vehicle would be taken care of. Come appointment time, these folks were as nice as can be and gave my city-boy attitude and Mazda CX-5 no trouble. This Midas has my loyalty now!

Everyone needs "a guy", when I talk about places to have my vehicles serviced Keith and his crew…read moreare "my guy". No add on work we hear so much about at other shops. Keith and his crew, straight forward, tells it like it is, you decide and then work done is 5 star. Let Keith be "your guy" for your car work.