Talk about jaw dropping. The staff was so kind and helpful and truly caring. I couldn't afford to…read morereplace my dangerously bad tires and they surprised me by replacing them all for FREE!! I'm serious! It's a company policy to help people. I live only on Social Security and they thought I should get the tires before something terrible happened. I was blown away. No one has ever done something like this for me before. So surprising in this world. Special thanks to Dawson and Sach. Big hearted guys. They have earned their wings.

Zach and his crew got me in right away and fixed my headache of a tire quickly and efficiently!…read more Super happy with this location, I've been to Discounts all across MN and Northern California (Americas Tire) and this one is by far the best. They are kind and courteous and get the job DONE!!

Always have had great experiences with Discount Tire in NW! Staff are friendly, knowledgeable, and…read moregenuinely eager to help you with your tire needs. I had a potential nail in my wheel and the staff took the time to remove the tires to do a thorough assessment. Today, came back for a tire swap as we prepare for winter and the team was thoughtful, helpful and speedy. Highly recommend!

My appointment was 12:30 PM May 9, 2026. I checked in at exactly 12:30 PM. My car finally made…read moreinside the garage at 1:18 PM. 48 minutes after my appointment time. The car was done at 1:28 PM. 10 min? Yep, the quality isn't there either. After these tires were installed, the car shook all the way home because the tires weren't balanced correctly. But they sure are fast! "I'm" on time, yet I'm required to wait 30+ minutes before the car goes into the garage for the work to be done. What is the point of scheduling an appointment with a company if the company doesn't honor that appointment? It's ridiculous. It's obvious that too many vehicles are scheduled to maximize company time at the cost of your customers time & satisfaction. I'll go elsewhere for my tires in the future.

Fast Convenient…read moreStaff very professional, knowledgeable and courteous Highly recommend this place

Amazing service. Clean facility. Really speedy service. They helped us get back on the road for our…read moreroad trip in no time. They were also kind to our kids and my nursing wife. Amazing team and value of service.

So they quoted me for breaks for my truck at $800 to $1000.00. Labor was $172.00 an hour. 'I found…read morethe parts for $$280.00 they wanted to charge me $700.00 for parts. I got the job done for $550.00 locally in zumbrota. This place is overcharging people because they can. They arent worth it. do your research!

my son brought his truck in to have a noise in his front end checked out…read more they had it half the day and called him and said they could not find the problem. Then when he picked it up he was told they found several things wrong but they were not specific. he asked to talk to the mechanic who had worked on it so he could get more details and was told to just go away because he was to busy working to talk to him about what he had found.

I would avoid at all costs. Zero integrity. Purchased car off their lot. Engine failure within 6…read moremonths. Given incorrect information about the vehicle.

My gas door froze on New Years day, I drove in and they didn't even look up to see I was a regular…read morecustomer. He immediately asked for the keys and had it fixed in 10 min with some lithium grease and said there was no charge. No way you'd get this kind of service at a dealer. Earlier this year I walked in to get headlight bulbs replaced in 15 min for $100.

We purchased a water dispensing system but to our dismay when we got home and opened it up, It…read moreappeared as though someone bashed it all in with a bat. I am so disappointed after the so-so customer service experience. They are grossly understaffed and hardly anyone was available to help out on the floor then all that money spent on something I needed to get but it's unusable. Then they closed 19 minutes before I made it back home. What a horrible way to close the night. Thanks Wal-Mart Sams Club for all the bullshit. They check to see if you stealing but don't bother checking if their products are even any good.

Service at medicine pickup window is sooooooo bad. They are slow. Inside is nice but the freezer…read moresection almost killed me

I cannot believe they are treating a REPEAT CUSTOMER LIKE THIS! Don't come here, horrible service…read moreexperience...Update. I've owned this car for 5 months, it's been great! But the customer service after purchasing this vehicle has been horrendous. 2 weeks after purchasing I found water in the taillights. They fixed this issue by replacing the outside taillights, when I asked for the inside ones to be replaced as well since they had just as much water in them they never did. Then a piece of chrome trim was falling off that I didn't notice, they fixed it (without asking), then I had a terrible wind noise from the driver door, they bent the chrome in multiple places on the edge of the door leaving noticeable creases, and I am still having this wind noise. Now since the day I bought this THIRTY THOUSAND DOLLAR car, literally on the test drive there was some sort of rattling sound that I thought was an unbalanced tire, as it didn't make the sound again for about a week after purchase. I've been bringing this car in MULTIPLE TIMES PER MONTH, and EVERY TIME I come in there to try and figure out this issue I get the run around. "It could be a hood latch" "it could be a hood hinges" "every other car makes the same sound" "bring it to our certified body shop, we can't diagnose it" "bring it to a different dealership we can't figure out the issue"(after they looked at it for quite literally 20 minutes) "this sound is normal on ford escapes" NO ITS NOT!!!!! THIS CAR DOES NOT FEEL SAFE TO DRIVE ABOVE 60 MPH, IT SOUNDS LIKE AN AIRPLANE!!! I PURCHASED THIS CAR CERTIFIED PRE OWNED WITH THE SUPPOSED 170 POINT INSPECTION AND WARRANTY AND 100 PERCENT CLEAN TITLE WITH 14000 MILES!! How did I catch all of this within the first 3 weeks of owning it If there was a 170 point inspection done?? 5 months later and this car feels like it's going to fall apart at 60 miles per hour and above and they won't do a single thing about it. I've called MULTIPLE TIMES in the last 2 weeks and left messages, DURING BUSINESS HOURS, before 10 am, and have not received a call back. They said a month and a half ago they were ordering parts to fix this issue and they would be in within a week. None of these parts are causes of this KNOWN issue with this vehicle. And NONE of these parts have showed up yet, and I have no word on when these parts will be in. I have sent them multiple technical service bulletins and every time I send them they seem to be ignored and I'm always told they "can't find the technical service bulletin" when I send them full page documents with reference numbers, dates, and any other information they need to know, just because I purchased a car from a dealership with a warranty doesn't mean I don't know what I'm talking about, and I suggest if you want to keep a customers business, then you take their concerns seriously. My business will be taken elsewhere SOMETHING ISNT RIGHT, if I'M CATCHING ALL OF THESE ISSUES WITHIN DAYS OF PURCHASE, excellent sales experience, would not recommend coming here for anything else.

Looking at cars on lot for possibly purchase. Working with salesman, price of car was overpriced…read moreand trade in was under estimated. Was useless to haggle the trade in or purchase or car. While waiting for their evaluation of my trade in, looked at their GT500's collection. Nice cars, yes but the staff turned into these selfish car snobs. Not a customer quality experience with salesman or staff. Sorry, Do not recommend this dealership.

I had a great experience at this Firestone location. I came in to get 4 new tires and a balancing…read more The process was very straightforward--the day prior I checked the Firestone website if they had the specific tires matching my car in stock, then I scheduled an appointment, and then the center was ready to get to work when I arrived. I really appreciated the timeliness since I have experienced other tire centers where the work may not start for another 30min-1hr after showing up for your appointment. The work was also completed on time, and there was no pushiness for other services. Overall really great value for getting all 4 tires done! The location is near a large strip mall with many restaurants to kill the time. There is also a small waiting area with tables in the location. I really enjoyed my visit and definitely recommend coming here!

I went in for a new set of tires. They offered me some options, put the tires on. It took a while…read morefor them to get the tires mounted and balanced, however the ride is great and so very quiet. I wasn't really impressed that the gal called me "sunshine", and didn't refer to me by my name which was on the paperwork she was holding. I personally think calling people by weird names like that is degrading however, I'm very happy with the outcome of the tires on my car.

Here is some info pertaining to accomplishment of desired owned vehicle service activities for 2017…read moreKIA Optima, as well as near-simultaneously and also owned possible sale of used 2011 TOYOTA Corolla Matrix to same TKK dealership in Rochester, Minnesota, USA, recently. White finishing a minor repair/exchange on the interior latch mechanism covered by recall procedure on my Optima, I met Sales manager John Prinzing with the intention of selling them my wife-inherited car for the amount of USD10,000, which Deb thought adequate / fair. After receiving days later a purchase voucher from Inventory Manager Devlin Lowry for USD7,000 and prior to that a phone instant cash offer of USD7,500 from We Buy Cars - Rochester Sell My Car, she still went for more offers engaging CARVANA (USD6,180), PENZ Subaru (USD5,000), and Kelley Blue Book (USD7,132) to which so far, she agreed to none; rather, she's embarking into an online sales adventure of her own with the logical expectation to come even closer to her stated financial goal. I must say she is going to encounter an uphill battle as she takes pictures, enters data via websites such as findcars.com, https://www.facebook.com/marketplace/103941732976595/vehicles/, etc., and converses at any old time with anyone showing the slightest interest in buying. I say: Leave it to the pros, they know what they are doing! So, the first area of my review is also quite simplistic and requires very little explanation, as such WCS: Regular kids play hide and seek and one unfortunately gets trapped in dad's car trunk; they can't get out, locksmith finally solves the problem and back to playing. Couldn't KIA designers in the first place have anticipated that possibility and make it childproof (have you seen some of those meds bottles?), while still usable in a reasonable easy manner? I think so... Anyway, I got my second No-expiration, TKK-complimentary Standard Kwik Trip car wash card, received as customer appreciation gift. Thank you, guys!

2019 kia Forte repair brake light fault in dash. Brought car…read morein in early February 2026 for brake light issue. Service advisor said it a new part( socket or wire for the brake light. Part was backorder. They said would call us when part came in . Another 2 months go by. We call the dealership. Oh part had arrived just nobody let us know. Two months of driving with 1 deceive brakelight. Finally we an appointed for 5- 11-26. Drop car off service said it about 30 minutes they would call us when it was ready. 3 hours plus pass. So go to see what's up no call. Oh yes it's complete. Pay the bill. Turn key on problem is still there. Called service advisor an hour ago . No response just voicemail with no return call Would rate a 0 if possible. 3 months waiting with a deceive brake light . Service didn't fix anything!!! Won't be my first 2nd or 10th place for service. Completely unacceptable

Drew and All City Car Cleaning are your go to for any and all car cleaning needs. My wife and I…read moremoved from CA to MN about a month ago with our dog and cat in the car. Cat of course urinated in the car and it is all I could smell. Drew came by the house and picked up my car, took it back to his facility and worked his magic for about two hours removing the smell entirely from my car! Pick up and drop off service!! You can't beat it. Make sure to tip well, he deserves it.

From the owner: We are a car detailing service located in Rochester, MN. Created by 2 high school students, All…read moreCity Car Cleaning is your one-stop shop for premier auto washing and detailing services. We provide a wide range of superior products and services including, interior car cleaning, exterior detailing, tire and wheel cleaning, and waxing.