1. MedCity Auto Spa

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Rochester, MN

MedCity Auto Spa

5.0 (2 reviews)
Closed • Closed

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10 minutes

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100%

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Wheel alignment

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Sam's Club

Sam's Club

(13 reviews)

$$

This is the first Sam's Club I've been in so I don't have much to compare it to except for Costco…read moreback home. Like all bulk warehouses, they have pretty much everything that you need but the selection of brands/varieties is sparse and you're going to be getting a whole lot of whatever you choose to buy. On my first day in Rochester, I stopped in to get added under my dad's membership and they were able to add me, take my picture, and print out my membership card within 5 minutes. A couple days later, we stopped by to get an office chair for my New Life as a Medical Student and I picked out a Herman Miller knockoff chair that looked pretty snazzy with a leather seat and chrome hardware (only $99!). When we brought it home, we found out that the chrome parts of the leg had rusted so we just threw the box and all the parts back into the car, drove back to Sam's Club, transferred it all to a cart, and they let us exchange it for another chair without any hassle. I also like that the bulk sizes they carry are slightly more manageable than at most Costco's I've been to (e.g.: they offer 3 lb. boxes of grapes instead of 4 lbs.; 3 cartons of spreadable cheese instead of 6; 4 regular-sized boxes of spaghetti instead of 6 lbs at once). Great place for a single person/couple/family to stock up on staples!

We purchased a water dispensing system but to our dismay when we got home and opened it up, It…read moreappeared as though someone bashed it all in with a bat. I am so disappointed after the so-so customer service experience. They are grossly understaffed and hardly anyone was available to help out on the floor then all that money spent on something I needed to get but it's unusable. Then they closed 19 minutes before I made it back home. What a horrible way to close the night. Thanks Wal-Mart Sams Club for all the bullshit. They check to see if you stealing but don't bother checking if their products are even any good.

Rochester Ford

Rochester Ford

(22 reviews)

It's worth your salt to have Rochester Ford service your car. You can count on them for expertise…read moreand professionalism. But you can count on them for more. I learned that on August 27, 2026 when a Check Engine light appeared on the dash of my Ford Edge. It put us in a bind. My wife and I had driven to Rochester for the reason many people go there: to get Mayo Clinic's help with a serious health problem. When that's on visitors' minds, they don't need the added stress of dealing with glitches, be they with lodging, getting around town, or with their car. Luckily, Mr. Brice Salzl at Rochester Ford appreciated that we were in a spot: we had a 510-mile drive home ahead of us, and dared not try it with engine that might quit along the way. He paused what he was doing, and brought in a technician who likewise set aside his work to help us. They diagnosed the problem, determined it was minor and could be safely dealt with later, and got us on back the road. This situation would have been a nuisance if it had happened at home. But we were ten driving-hours away and had a health issue on our minds. Mr. Salzl and Rochester Ford did us a big favor by taking our concern about our car off our plate.

I cannot believe they are treating a REPEAT CUSTOMER LIKE THIS! Don't come here, horrible service…read moreexperience...Update. I've owned this car for 5 months, it's been great! But the customer service after purchasing this vehicle has been horrendous. 2 weeks after purchasing I found water in the taillights. They fixed this issue by replacing the outside taillights, when I asked for the inside ones to be replaced as well since they had just as much water in them they never did. Then a piece of chrome trim was falling off that I didn't notice, they fixed it (without asking), then I had a terrible wind noise from the driver door, they bent the chrome in multiple places on the edge of the door leaving noticeable creases, and I am still having this wind noise. Now since the day I bought this THIRTY THOUSAND DOLLAR car, literally on the test drive there was some sort of rattling sound that I thought was an unbalanced tire, as it didn't make the sound again for about a week after purchase. I've been bringing this car in MULTIPLE TIMES PER MONTH, and EVERY TIME I come in there to try and figure out this issue I get the run around. "It could be a hood latch" "it could be a hood hinges" "every other car makes the same sound" "bring it to our certified body shop, we can't diagnose it" "bring it to a different dealership we can't figure out the issue"(after they looked at it for quite literally 20 minutes) "this sound is normal on ford escapes" NO ITS NOT!!!!! THIS CAR DOES NOT FEEL SAFE TO DRIVE ABOVE 60 MPH, IT SOUNDS LIKE AN AIRPLANE!!! I PURCHASED THIS CAR CERTIFIED PRE OWNED WITH THE SUPPOSED 170 POINT INSPECTION AND WARRANTY AND 100 PERCENT CLEAN TITLE WITH 14000 MILES!! How did I catch all of this within the first 3 weeks of owning it If there was a 170 point inspection done?? 5 months later and this car feels like it's going to fall apart at 60 miles per hour and above and they won't do a single thing about it. I've called MULTIPLE TIMES in the last 2 weeks and left messages, DURING BUSINESS HOURS, before 10 am, and have not received a call back. They said a month and a half ago they were ordering parts to fix this issue and they would be in within a week. None of these parts are causes of this KNOWN issue with this vehicle. And NONE of these parts have showed up yet, and I have no word on when these parts will be in. I have sent them multiple technical service bulletins and every time I send them they seem to be ignored and I'm always told they "can't find the technical service bulletin" when I send them full page documents with reference numbers, dates, and any other information they need to know, just because I purchased a car from a dealership with a warranty doesn't mean I don't know what I'm talking about, and I suggest if you want to keep a customers business, then you take their concerns seriously. My business will be taken elsewhere SOMETHING ISNT RIGHT, if I'M CATCHING ALL OF THESE ISSUES WITHIN DAYS OF PURCHASE, excellent sales experience, would not recommend coming here for anything else.

Tom Kadlec Kia

Tom Kadlec Kia

(19 reviews)

I just purchased a 2023 Kia Sportage and my service was great. I worked with Jeff and he was great…read moreabout answering my questions and always got back to me if I left a voicemail. I had originally ordered a different trim line and it was potentially going to take a long time to come in. They ended up having a higher trim on the docket to come in and I was able to put my name down without losing my order in case I didn't like it. I also had a grey experience with my financing. I am in love with my new Sportage and I'm actually so happy it worked out this way because I think I'm happier with what I got than what I may have been with the lower trim I ordered. Thanks for your help Jeff, and Tom Kadlec Kia team. I had a great experience!

I went to Tom Kadlec last year for a used car when mine finally died. They didn't really offer much…read morein the way of price negotiation. Out of desperation to get a vehicle in time to go and help take care of an aging mother two states away, I accepted. It lasted maybe one or two days before the check engine light came on. Come to find out despite their inspection they missed something and the car was a total wash. They arranged another one for me and that didn't last long either. This is after I had to pay for a independent inspection, a lawyer to babysit them when they put a lien on the title when I already paid the entire balance out-of-pocket, and even Lyfts to get back and forth to the dealership. This was around the time they were moving away from Frontage Road to a new facility consisting of two dealerships and a large automotive garage. They never even offered a courtesy ride when this is no problem with any other garage in Rochester. What hurts the most about this is I trusted them. When I first got to Rochester, I took my car to Tom Kadlec Honda all the time and never had an issue with price or service. When I sold them a car I didn't need anymore, there was zero negotiation. Now, during a time of great stress, I had to go through the worst car purchasing experience of my life and now I'm five figures in debt over two garbage vehicles. I don't know what happened to them as a business, but I will never be going back here.

MedCity Auto Spa - auto_detailing - Updated November 2026

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