MUNI listened! 28R now stops at 19th Avenue & Eucalyptus…read more
Today, Friday, September 4, 2026, I noticed something that made me very happy: the 28R now has a stop at 19th Avenue & Eucalyptus Street.
Every Friday, I go to the YMCA Stonestown at 19th Avenue & Eucalyptus Street, but in the past, the 28R did not stop at Eucalyptus. Whenever I took the 28R, I had to get off at 19th Avenue & Winston Drive and walk about 8 minutes to the YMCA.
It was inconvenient, especially when I could take the regular 28 and get off directly at 19th Avenue & Eucalyptus.
I started submitting feedback and complaints to MUNI explaining why I believed the 28R should stop at 19th Avenue & Eucalyptus.
Nearby destinations include:
* M Ocean View Metro -- an important connection to Civic Center, Powell, Montgomery, and Embarcadero stations
* 57 Muni bus -- transfer point to Daly City BART
* YMCA Stonestown
* Lakeside Presbyterian Church
* St. Stephen Church
* St. Stephen School
* Regal Stonestown Galleria
* Whole Foods Market
* DSW
* Stonestown Medical Building
* Petco
* Restaurants and businesses at Stonestown Galleria
* Medical, dental, and specialty care offices
* Parkmerced residential community
In my MUNI feedback, I explained:
When evaluating stop spacing, I encourage SFMTA to consider the experience of riders who rely on public transit daily. What may appear to be a reasonable walking distance on paper can be much more challenging in practice for seniors, students, working commuters, riders carrying groceries, people traveling to medical appointments, parents with children, and individuals with mobility limitations.
I also explained that Eucalyptus Street is an important transit connection and community destination, including connections to the M Ocean View Metro and the 57 Muni bus to Daly City BART. Adding a 28R stop at Eucalyptus would make transportation much more convenient and accessible.
And today, it happened! The 28R stopped at 19th Avenue & Eucalyptus.
After my movie at Regal, I would normally have to walk to 19th Avenue & Winston Drive to catch the 28 or 28R. Now I can simply walk to 19th Avenue & Eucalyptus, which is a much shorter and easier walk to catch the bus.
Congratulations and THANK YOU, MUNI, for listening to my feedback!
This is a great reminder that if MUNI riders have a suggestion, concern, or complaint, speak up! Call 311 or submit feedback to MUNI/SFMTA. You never know when your feedback might help bring about a change that benefits many other riders too.
Sometimes, complaining really does work!