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    Brittany's Ramblin'

    3.5 (8 reviews)

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    PetSmart

    PetSmart

    3.3
    (108 reviews)

    I will NEVER bring my dog here again…read more Scheduled for a 9:30AM grooming appointment and told it would be a 3-4 hour wait. I have a chunky longhaired chihuahua, asked for a trim and paid for extras like nail grind, tooth brush, etc. Waited until the 4.5 hour mark to call and check up on her, was told it would be another thirty to forty five minutes and they would ring me when she was ready. Okay, fine. I waited another hour and a half without getting a call, and decided that was enough. Get to the store (she's been here 6 hours at this point) and the groomer is just BARELY starting on her haircut. So wtf have you been doing with my dog this entire time? The groomer tells me 20 more minutes, she'd just gotten off her lunch break. I wait another hour in store before they're finished, and I am infuriated. No apologies, just excuse after excuse. "Oh the groomer is new, oh we're busy today, oh your dog needed extra attention for some matting she had". Bull. They charge me $86 and by the time I get home, I realize that she still has matting in her coat, her nails have not been trimmed, and her teeth have not been brushed. So what the actual f did I pay for and wait 7.5 hours for? Not to mention, the dogs are stuck in cages the entire time they're back there and have no choice but to urinate and defecate in these cages since they're not being taken out. God awful experience. Don't use Kara, don't use this location period. I'll be finding my dog a new groomer that's actually capable of doing their work in a timely manner.

    I drove over From Lancaster to search for low phosphorus cat food because I can tell my sweet…read morecalico is suffering from chronic kidney disease, losing weight and muscle mass, and I will be losing her. She is my life! My very heart. I live alone and she means so much to me. I lost my job three weeks ago and have just a few temp days of work to fill in the gaps. So I bought just two cans. At the checkout, the very kind cashier who had helped me locate the specific brand I was searching for offered me two more cans that were samples left by the rep who is there not long before. Since she searched for some little tubes of specialty pate and gave 4 of those to me also for free. At that point, I started to lose it. My eyes filled with tears and my throat choked up. I was about to unravel. I couldn't even speak because I knew I'd start bawling. I could only whisper. The poor gal thought I was angry because my face was all red and tense. No. I was trying so hard not to cry. All I could do is whisper "Thank you. Thank you so much." She has no idea how deeply that little bit of kindness touched my heart. I've spent hours and hours looking for work and sending out resumes only to hear nothing. I don't want to lose my cat at this time, too. She's my girl...my only company at night and has the best, sweetest disposition. Thank you for your kindness.

    Royal Paws

    Royal Paws

    3.6
    (28 reviews)

    I don't even know where to start because WOW !!!! this was hands down one of the BEST grooming…read moreexperiences I've ever had! From the moment we walked in, we were warmly and genuinely greeted by the owners, who are absolutely AMAZING people. You can immediately tell they truly care about both the pets and their owners, and that kind of energy is rare. I brought in my 4 year old Frenchie who was shedding like CRAZY, and I honestly didn't think anything could fully fix it but they proved me wrong. When I picked him up, I was completely blown away. The shedding? GONE. His coat looks flawless, feels incredibly soft, and he smells SO good. Like... I can't stop hugging him now They went above and beyond in every way possible. The attention to detail, the care, the professionalism everything was top tier. It didn't feel like just a grooming appointment, it felt like my dog was being taken care of by people who genuinely love what they do. If you're even THINKING about booking here, DO IT. I promise you will not be disappointed. This place deserves all the hype and more. 100/10 experience we are absolutely coming back!!! they also have a membership !! Thank you so much Royal Paws !!!

    Had a subscription to wash my dog myself for a couple months. Was hard to find them open as they…read moreshow up when they please. This last time he said he had a family emergency but continued to argue with me non stop even after I told him to be with his family. I seriously don't believe his story as his store is open only sporadically even though Google says it's open. Ill save my $20 and wash my dog at home now. He was very aggressive saying he doesn't need my business and makes a bunch of money. Go there if you want. You won't see me there He said he will be more than happy to respond to my review so..... im waiting It doesn't look like you responded to the other reviews saying the same thing I said. There seems to be a pattern

    Happy Tails By Sandra

    Happy Tails By Sandra

    3.4
    (40 reviews)

    My wife and I have been taking our little Yorkie here since he was a puppy. My mother in law used…read morehappy tails before we got our dog, and loved the place, so when we got a dog we decided to try it out as well. I hadn't really thought of it until just now, but I guess we have been using Sandra for almost 9 years now. I Honestly wish I would have thought to have written her a review sooner, because she certainly deserves one. Our Yorkie is one of those dogs that gets terrible anxiety when we take him ANYWHERE. Sandra must be doing something right, because every time he goes to get groomed, once we walk in the door and he seems to realize where he is, he calms down. It's obvious he is comfortable there. Sandra has always been very accommodating to us and our crazy schedules. She has worked us in to her busy schedule last minute numerous times. She often gives our small children stickers for coming in, and she always talks to them. She is an exceptionally friendly person. Her prices have remained very stable over the years with very few increases, even when it seems that price increases would be warranted. It's obvious she cares about what she does. She even knows what we are going to ask for before we ask. Haha Just yesterday when I dropped him off, I asked her to take about half his length off, and she replied with a smile "and extra short around the eyes, and shaved by the butt, with a teddy bear face?" She certainly knows her clients. We wouldn't take our little buddy anywhere else. Her work is fantastic, her prices are great, and her friendly personality is second to none. The few times I have had interactions with her counterparts were always equally pleasant as well. If you are looking for a great groomer, this is the place!

    I took our Lhasa Apso to them today and couldn't be happier. The salon is very clean and Crystal…read moretook the time to listen to my concerns about my dogs coat. She gave solutions that will help him but still made him look cute! He seemed very comfortable with them and was treated well. We were given a 3-4hr window for his service to take place, and he was done in timing.

    Brittany's Ramblin' - petservices - Updated July 2026

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