I would give 5 stars just on the quality of my personal trainer, Benaisha Doctor. She does an…read moreexcellent job of thoughtfully planning workouts that took my physical issues into account, making every session both safe and effective...much more so than other trainers I have had through the years. She's a great coach; kept me on track, always cheerful, positive, and motivating. This became something to look forward to, instead of dreading it, making it very helpful in meeting my goals. Membership here does require a long-term commitment and swimming around full team schedules. I like the personal feel of the gym; the lap pool is warm enough for me; and the outdoor area is GREAT for families. It's not a new facility, but the equipment is well maintained and there are a variety of exercise classes.

I asked Denice Adrian, who is the Assistant General Manager, Director of Sales if I could just pay…read moreto take water aerobics classes because I am disabled and on SSDI. She flat out told me no. That basically have to pay almost $1,000 for their membership and the about $54 to $200 a month in addition to. They don't just allow people to just sign up and pay per water aerobics classes package or per class. I am trying to find places close to home that do indoor and outdoor water aerobics to be active. And not having luck. But don't go to Granite Falls Swim & Athletics in Rolesville! What a joke and way too expensive!!

Coach Laura is AWESOME! My son was afraid to go in the water and did not like water being splashed…read moreon him, but now he has learned how to swim. Coach Laura is extremely patient with him and personalizes her instruction to accommodate his autism.

This woman is a nut. Confusing locations and after EXTENSIVE conversations about everything except…read morea refund still no resolution. She claims she has "no money" to refund for her not showing up at the lessons. Very strange responses babbling about being sick, website problems and blaming her staff (?). AVOID, She is not to be trusted.

Love love love it here. I have attended a birthday party here with my child and for the past couple…read moreof months have had my child in the swim classes. I really like this facility and it's always clean. Staff is super friendly. Only thing i will say is it's kind of chilly in there and i wish the swim classes had even more offerings.

the two young lifeguards one with long curly hair and the other one with short brown hair, opened…read morethe shower curtain without saying anything and then as we were walking to the parking lot they began to shout things to me.

I tried to take lessons here a couple years ago with a lady however she talked about things…read moreirrelevant to my learning so much that I just stopped going. I think I went for a few sessions actually and still have no clue how to swim. I need to find a new place to go that will actually teach me how to not drown. I can not remember the ladies name, she was nice but she just did not teach very well or focus on the task at hand. Instead speaking about things outside of swimming

I have been bringing my som here for months and I am not happy at all. He has had 3 different swim…read moreinstructors for his baby/toddler class and the latest instructor is not ideal at all. She doesn't know the baby songs even after teaching the class for 2 months at this point. There really has not been any progression in his classes over these last 6 months its the same exact thing every week and not even trying to intentionally build on his skills. I filled out a withdrawal form online and it would not go through so i completed one in office giving them 30 days notice ..my account got charged for the next month and I've been trying to get in contact with the office to get a refund and nobody is getting back to me. Not a happy mom at all.

Super nice staff. Clean facility. Upbeat vibe throughout gym. Three pickleball courts and lots of…read moreopen play time. Ladies locker rooms spacious. Sauna nice and indoor and outdoor pools big. Just about anything you could want in a gym, lots of machines and a variety of classes. Love this place.

4 stars feels right. I've been to 3 YMCAs in my life thus far and this one has what you need!…read more Older Adult Programming classes (THRIVE), Summer Camps, Water Aerobics, Group Fitness and more. Couple unique features: - Bottom floor walking track that goes around the gym - Flavia Station (free coffee/tea) Problem areas: - Incline bench needs to be replaced (it's angled oddly and one of the worst I've used) - The pulley machine near the punching bag has some issues with the pulley catching - No decline bench here This YMCA feels fairly old but I'm a fan of how every YMCA is uniquely built. There's ample parking but peak times will have you walking.

first off, i want to highlight my experience with Toni, one of the personal trainers. i came in…read moreand he was doing a 1 minute plank = 5 minutes of stretching session. max 3 minutes. he displayed professionalism throughout my session with him. i've been a member at life time in the past in another state and had a great experience. this location is just as good, if not better. staff are friendly and helpful and the gym has a lot of amenities. the weight room can get packed during peak hours but they are closed until midnight which is nice for anyone who chooses to workout late. they have towels, shampoo, mouth wash, hair spray, hair dryers, shaving cream and razors, and deodorant in the locker rooms. the price is definitely worth it if you use the amenities.

Lately, this gym has experienced a concerning increase in security incidents. On June 29, virtually…read moreevery locker in the locker room was reportedly broken into, and cash was stolen from multiple members, including me. Based on the damage I personally saw, there were wood chips and an indentation on the locker door that made it appear it may have been forced open with a crowbar or similar tool. Previous reviews have also reported vehicles being broken into in the parking lot, making the overall security situation even more alarming. What is even more frustrating is the lack of communication and accountability. The situation was handled very poorly. Emails go unanswered, and corporate has been extremely difficult to reach or get any meaningful response from. After an incident involving so many members, I expected much better communication and support instead of feeling like everyone was left to figure things out on their own. Members should be able to work out without worrying about having their cash or valuables stolen in broad daylight. This facility needs stronger security measures, better monitoring of the locker rooms and parking areas, and more visible security personnel. If security is not improved and management does not start taking these incidents seriously, I will no longer be a member. It is unacceptable to allow members to be repeatedly robbed while their concerns are ignored