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San Diego, CA

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British & German Autoworks

4.8 (71 reviews)
Open • 8:00 am - 5:30 pm

Services - British & German Autoworks

Auto brake repair

Auto engine repair

British & German Autoworks Photos

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Reviews With Photos

Fresh oil change and fresh scratch.  (Scratch below handle)
Orrin S.

If a finger can remove dust. What keeps an object capable of penetrating clear coat, paint, primer, and metal. From removing dust. ? You cannot say from simply viewing these photos that there is "dust over the scratch" the particles that you see at the edge of scratch are displaced materials as listed above. I again reinforce the complete lack of accountability by this establishment. Future customers may way to take photos of their vehicles before risking service. Once again, the finger was ran over the scratch to show the employee that this was not a simple smudge. The presence of dust makes no sense unless you can prove that there is dust on the obviously fresh metal gouge. The employee took no photos for documentation while I was on site and immediately identified this when my vehicle was pulled out for me. (See business sign above my car). The only guidance from the employee upon this discovery was " we will have to wait until Monday to see the parking lot footage" There is zero expectation of reimbursement by this business judging by the interactions. My only hope is that this serves as a warning to potential future customers.

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4 months ago

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11 months ago

Business owner information

Photo of Peter C.

Peter C.

Thanks Ken! I appreciate your business and your review- Peter

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9 months ago

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1 year ago

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2 years ago

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1 year ago

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5 years ago

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Peter C.

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2 years ago

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2 years ago

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7 years ago

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Peter C.

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3 years ago

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3 years ago

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5 years ago

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2 years ago

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6 years ago

Business owner information

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Peter C.

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6 years ago

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4 years ago

Superb quality of work, honest, reliable and the customer service was amazing! I highly recommend them:)

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3 years ago

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3 years ago

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3 years ago

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5 years ago

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3 years ago

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7 years ago

Business owner information

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Peter C.

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3 years ago

Reliable honest experienced people always there to help . Best in San Diego . I will be loyal to this shop .

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6 years ago

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6 years ago

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4 years ago

Good group Peter is great good service and great communication through the entire process of fixing my LR4

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6 years ago

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9 years ago

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4 years ago

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10 years ago

Helpful 1
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11 years ago

Helpful 3
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8 years ago

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11 years ago

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8 years ago

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8 years ago

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11 years ago

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6 years ago

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5 years ago

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6 years ago

Diego is a very knowledgeable, honest mechanic! I'd definitely recommend this shop to my family and friends.

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Ask the Community - British & German Autoworks

Review Highlights - British & German Autoworks

“Peter not only started looking at it immediately, he cleared a bay in his shop and then identified the issue.”

Mentioned in 36 reviews

Read more highlights

O'Reilly Auto Parts

O'Reilly Auto Parts

(74 reviews)

Rancho Penasquitos

First off, Dillon is the man!…read more Now that that's out of the way, I'd like to share my experience. I had been noticing my truck starting just a little bit differently than usual over the past couple of days and my first thought was the battery was starting to go. Truck is a 2022 and has about 80,000 miles so I knew it was getting to be that time. Not having a ton of time before the weekend I stopped by O'Reilly and parked right up front. Dillon and the other guy were both assisting customers so when he was free I asked if he could test my battery to confirm my suspicion. Dillon asked if I minded waiting until the other guy wrapped up assisting someone outside so I hung around for a few minutes. Once the other employee came back in, Dillon grabbed his tester and came with me to my truck to test it. Sure enough, he said it failed the test and we went back inside so he could check which battery I needed. He looked the battery up quickly and made his suggestion for the recommended one that comes with a 4-year warranty. I paid for the battery and asked if he minded me swapping it out right there. He lent me a socket wrench, a 10mm and a 13mm and within about ten minutes I was carrying my old battery back in. It was a great experience and it was cool being able to talk cars a bit with Dillon while he was helping me out. It's always great having positive experiences in stores like this and is what keeps me frequenting the same stores over and over again. O'Reilly is a fantastic store for auto parts and assistance but guys like Dillon make it an even better experience.

Matt and William are awesome guys, and I really appreciated how nice and helpful they were! They…read morehad great customer service and were quick to help me out! Definitely Will be back.

Hawthorne Cat - Problems SOLVED at Hawthorne Cat

Hawthorne Cat

(6 reviews)

I took my 2005 Freightliner motorhome to Hawthorne Cat near Escondido (on Camino San Bernardo Rd.)…read more For years I had been dealing with an inaccurate high turbo boost pressure signal that would trigger SEL/ CEL (Stop Engine Light/ Check Engine Light) alarms. I was confident that the pressure reading was inaccurate because a secondary pneumatic boost sensor with dash gauge had already been installed. When the SEL/CEL alarms occurred, SilverLeaf VMS software on a laptop connected to the engine was indicating boost levels read by the Cat sensor to be 10-15 psi higher than the true pressure shown on the dash gauge connected to the secondary turbo boost sensor. Several mechanics at different shops were unsuccessful in solving the problem with my Cat C7 engine. Jim, the Hawthorne Cat truck shop foreman, assigned the task to one of his techs. He found that the Cat boost sensor installed by one of the prior mechanics was for C7 engines rated at 300HP of less. My 350HP C7 engine needed a different sensor. He replaced the sensor with the correct one, flashed the ECM with the latest software, and BINGO! No more SEL/CEL alarms and my Cat C7 is purring more "happily" than ever! To any readers with Cat C7 problems, I can't recommend any shop more highly than Hawthorne Cat!

Your employee ran a stop sign and almost crashed right into me! Irresponsible driving is always a…read moreno for me Dog. I have a dash cam video can be provided on request if proper discipline will be applied.

Firestone Complete Auto Care

Firestone Complete Auto Care

(148 reviews)

Rancho Penasquitos

Amy and Skyler at Firestone were absolutely incredible! I honestly can't remember the last time I…read morehad a service experience go this smoothly. We were on our way to Temecula for my son's soccer game when we realized we had a tire issue. Amy came outside immediately to assist us and made us feel taken care of from the moment we arrived. The entire process was fast, professional, and stress-free. I walked down the street to grab a coffee, and by the time I came back, my tire was already finished! Thanks to Amy and Skyler's efficiency and excellent customer service, my son made it to his soccer game in Temecula right on time. Their kindness, urgency, and professionalism turned what could have been a stressful situation into a great experience. Thank you both for going above and beyond. I highly recommend this Firestone location!

Extremely poor customer service and unprofessional management at Firestone on Black Mountain Road…read more I had a very disappointing experience at this location. I scheduled an appointment to have all four tires changed on my Tesla, but nobody informed me in advance that I needed to bring a physical Tesla key card. I visited the location twice, and only when I arrived for my scheduled appointment did they refuse to service my vehicle without the physical key card. I explained that I use my phone as my Tesla key and even offered to leave my phone in the car so they could move the vehicle, but they still refused to help. The manager, Amy Baker, was rude and unprofessional in the way she handled the situation. Instead of offering a reasonable solution or communicating the requirements ahead of time, I was essentially told to take my tires and go somewhere else. I had to take my new tires with me and put them inside my Tesla, even though I was concerned about getting the interior dirty. This entire experience was a waste of my time and demonstrated a serious lack of customer service, communication, and professionalism. Businesses lose customers because of experiences like this. Firestone has lost my business, and I would not recommend this location to anyone looking for professional, customer-focused service.

European Auto Care - Rancho Bernardo, San Diego - Stripped screw used to repair valve cover leak.

European Auto Care - Rancho Bernardo, San Diego

(90 reviews)

Rancho Bernardo

I can't recommend European Autocare and One Stop Shop highly enough…read more I was first introduced to European Autocare when AAA towed my Porsche Cayenne there after a strange issue where the audio system kept shutting down and draining the battery. The AAA driver recommended the shop, and I'm so glad he did. George, the owner, is a genuinely kind and honest gentleman. He spent about 20 minutes carefully diagnosing the problem and told me, very transparently, that it wasn't something his shop could fix--that I would need to go to the dealer for a replacement part. He didn't charge me a dime for his time. That level of honesty is rare. Since then, I've been going to him for regular maintenance on my older vehicle, and every experience has been excellent. The team is consistently professional, knowledgeable, and efficient. Pricing has always been fair--no pressure, no upselling, and absolutely no price gouging. Recently, I needed help with a bumper issue on another car and found out George also runs a body shop in San Marcos. Even though they're normally closed on weekends, he made a special exception to meet me there. When I asked if I could pick up the car at his Rancho Bernardo location after the repair, he didn't hesitate to accommodate. On top of that, my car was extremely low on gas, and he told me not to worry about it--he'd take care of it so I could get back without any issues. That kind of above-and-beyond service truly earns lifelong customers. It's rare to find an auto shop that combines honesty, skill, fairness, and genuine care for customers. George and his team set the standard. I wholeheartedly recommend European Autocare in Rancho Bernardo and One Stop Shop in San Marcos.

I went here last weekend because my car got towed due to overheating and needed to get a radiator…read morereplacement, water pump and some other things. I'm happy with the service I received, the cost was roughly half the price I got from other shops in the area which was pretty reasonable and so European Auto Care financially saved me a lot in the moment. I'd say it's definitely worth getting a free inspection check and another opinion here and comparing quotes with other shops before doing a large repair. It only took about a day or two and the car is all fixed up. Only thing is they did forget to put wheel nuts in replacement of my wheel locks so I drove around without wheel nuts and had to return multiple times and wait for that to be fixed. Overall it was a cheaper alternative to other shops locally which was helpful.

British & German Autoworks - autorepair - Updated November 2026

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