I used the Concorde lounge (exclusive to British Airways first class passangers only) on my return from NYC, at JFK terminal 7. You can bring two guests with you (even if they are flying in a different cabin/airline).
The overall look was nice, the staff were friendly, polite and helpful.
Our party enjoyed a sit down, 3 course a la carte dinner followed by drinks at the sofa/relax area. The chef cooks all orders fresh, he even brought my vegetarian dishes to the table himself.
While at the Concorde room you can enjoy as much food and drinks as your heart desires. You have access to toilet facilities, phone battery packs for pretty much any device, magazines, a la carte dinning, snacks and a bar. If my memory does not fail (I visited last month and forgot to create this lounge on yelp to check in!) there is a piano at the back, right next to two sets of sofas which look a TV screen each (so you can watch films). There is complementary WiFi.
This lounge is tucked away, the first class BA check in personnel will give you directions to find it when you drop off your bags.
I do have to say the VIP security was idiotic and terrible. It was definitely not expedited... And not even polite. read more